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 Digi Fans Club & Enquiries V12, Let's inspire

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vostro78
post Jan 9 2017, 10:56 AM

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don like digi device bundle plan now all for 98 and 148..
sp48 only for low end phone
zedy
post Jan 9 2017, 11:13 AM

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hi guys,currently i'm using digi with 20gb rm80 (postpaid).then I just bought new digi sim card which having 20gb rm60 (prepaid/postpaid).so, now i'm switching to new digi sim card with new plan, how am I going to do with my current digi plan??no need to pay my latest bill and just ignore it?
just afraid will be blacklist by them.
please help
facktura
post Jan 9 2017, 11:32 AM

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Guys anyone have any experience calling for TNB helpline 15454 how much it would cost per min?

Plan with unlimited call is it included this hotline number?? TQ
prosibu
post Jan 9 2017, 11:49 AM

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QUOTE(facktura @ Jan 9 2017, 11:32 AM)
Guys anyone have any experience calling for TNB helpline 15454 how much it would cost per min?

Plan with unlimited call is it included this hotline number?? TQ
*
Please check FAQ in the link below:
http://new.digi.com.my/postpaid-plans#Device-Bundle-Plans

Attached Image
JuneResources
post Jan 9 2017, 12:28 PM

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Happy New Year, brought to you by DiGi

http://www.soyacincau.com/2017/01/06/man-w...ggs/#more-94551
hafizredha
post Jan 9 2017, 12:29 PM

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QUOTE(JuneResources @ Jan 9 2017, 12:28 PM)
hahahahaha.nearly choking my nasi ayam when reading soya cincau post.
zeroendless
post Jan 9 2017, 01:43 PM

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Unreal. All that hoopla still took a full day to resolve!? No wonder it took them days and week to respond to a customer simple request. Customer service is definitely their last concern and not improving anytime soon. Digi is FUBAR. Bring something harder than eggs next time.

QUOTE(JuneResources @ Jan 9 2017, 12:28 PM)
nexona88
post Jan 9 2017, 01:48 PM

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QUOTE(JuneResources @ Jan 9 2017, 12:28 PM)
Lolz he gave me good idea..
Maybe next time I shall do the same thing devil.gif

geniuslai
post Jan 9 2017, 01:48 PM

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UPDATE: Digi has replied to us with a full statement. Here’s what they said:

“We met with the customer yesterday to listen to his concerns as customer feedback is important for us to improve our overall service and experience. After further investigation, we agreed on a resolution together within the day. Our customers continue to be our priority, and while we continue to do our best to address concerns, we welcome feedback in an amicable manner as we also have a duty and responsibility to protect the interest and safety of our employees, guests and other customers across our channels.”

When asked further for more details about what the customer’s issue was exactly and how Digi resolved it, the telco’s representative declined to comment.
hafizredha
post Jan 9 2017, 01:50 PM

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QUOTE(geniuslai @ Jan 9 2017, 01:48 PM)
UPDATE: Digi has replied to us with a full statement. Here’s what they said:

“We met with the customer yesterday to listen to his concerns as customer feedback is important for us to improve our overall service and experience. After further investigation, we agreed on a resolution together within the day. Our customers continue to be our priority, and while we continue to do our best to address concerns, we welcome feedback in an amicable manner as we also have a duty and responsibility to protect the interest and safety of our employees, guests and other customers across our channels.”

When asked further for more details about what the customer’s issue was exactly and how Digi resolved it, the telco’s representative declined to comment.
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is it true its about digi charged 5k plus to his credit card?
geniuslai
post Jan 9 2017, 01:52 PM

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QUOTE(hafizredha @ Jan 9 2017, 02:50 PM)
is it true its about digi charged 5k plus to his credit card?
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Pics.
hafizredha
post Jan 9 2017, 02:02 PM

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QUOTE(geniuslai @ Jan 9 2017, 01:52 PM)
tq bruh heheheheh
izwanikhsan
post Jan 9 2017, 02:03 PM

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Digi slowly becoming like Maxis
JuneResources
post Jan 9 2017, 05:19 PM

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QUOTE(bluehedgehog @ Jan 9 2017, 01:47 PM)
user posted image

ego ady
*
It's seems like we can know next year will show the data between 2016 and 2017 decrease again.


QUOTE(nexona88 @ Jan 9 2017, 01:48 PM)
Lolz he gave me good idea..
Maybe next time I shall do the same thing devil.gif
*
Yes, however you might encounter 2 problems based on your luck.

1st - Service provider will really help to solve your problem (like digi) and they won't do police report to you (because it is the service provider faulty that did not solve your problem well proper). But your face become famous like him (based on soyacincau).. You can become Youtuber.

OR

2nd - Service provider will make a police report based on your attitude vandalism and revolt their HQ there. And you will experience the issues enter to jail.
The service provider did not help to solve the problem, but end up you will receive a lawyer letter and meet them on court.

This post has been edited by JuneResources: Jan 9 2017, 05:19 PM
tympg
post Jan 9 2017, 05:21 PM

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Digi says the following numbers have been blocked:
    36686
    32339
    32998
    32338
    33933
    32066
    32655
Source: Digi Community
TSjack2001
post Jan 9 2017, 07:14 PM

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QUOTE(tympg @ Jan 9 2017, 05:21 PM)
Digi says the following numbers have been blocked:
    36686
    32339
    32998
    32338
    33933
    32066
    32655
Source: Digi Community
*
Good, atleast they are doing something about this dry.gif
MakNok
post Jan 9 2017, 07:38 PM

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QUOTE(bluehedgehog @ Jan 9 2017, 01:47 PM)
user posted image

ego ady
*
Mana SOS...
Indeed exciting years for DiGi.
Wondering how then year end results for DiGi?

This post has been edited by MakNok: Jan 9 2017, 07:40 PM
gp2stroker
post Jan 9 2017, 08:56 PM

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Any other prepaid smart plan user having problem with unlimited 1am-7am? My quota in the app suddenly dissapear after new year. Tried to chk using sms also no option to check 1-7am quota
nexona88
post Jan 9 2017, 10:30 PM

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QUOTE(tympg @ Jan 9 2017, 05:21 PM)
Digi says the following numbers have been blocked:
    36686
    32339
    32998
    32338
    33933
    32066
    32655
Source: Digi Community
*
finally Digi doing something good..
they're going the right direction by blocking all those numbers thumbsup.gif thumbsup.gif
alexleow81
post Jan 9 2017, 11:10 PM

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QUOTE(tympg @ Jan 9 2017, 05:21 PM)
Digi says the following numbers have been blocked:
    36686
    32339
    32998
    32338
    33933
    32066
    32655
Source: Digi Community
*
Hopefully other Telco especially Maxis would follow this example as well.


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