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 Digi Fans Club & Enquiries V12, Let's inspire

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Patent
post Mar 13 2017, 09:43 PM

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QUOTE(YoungMan @ Mar 13 2017, 09:24 PM)
You should call them immediately and explain since money already deduct. I once encounter the same thing when reload through their website, so straight away make noise. in the end, while they say will revert back to me, I receive 2x the amount of my reload.
*
I did message their facebook but there seems to be no reply. cry.gif
JayChouYEE
post Mar 13 2017, 10:06 PM

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QUOTE(Patent @ Mar 13 2017, 09:43 PM)
I did message their facebook but there seems to be no reply.  cry.gif
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don't use facebook,try using twitter to send a massage for your problem.
cskean
post Mar 14 2017, 12:05 AM

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QUOTE(prosibu @ Mar 13 2017, 02:37 PM)
Tested with prepaid best 2016 facebook unlimited...
seems the speed capped at 5mbps...
but better than nothing?  biggrin.gif  smile.gif
[attachmentid=8586881]
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May I know which app/software you use to measure this?

QUOTE(XeactorZ @ Mar 13 2017, 04:31 PM)
how you guys know about that RM 38 unlimited call is capped at 1000 min (16 hours + 40 minutes) rclxub.gif
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I personally went to The Gardens Digi centre and ask about this. 1000min should be more than enough for normal monthly usage, unless you are in the sales line. Bare in mind, under their T&C, it stated clearly that digi reserved the right to amend the 1000 min without prior notice to their users...


I'm quite keen to MNP 2 of my sublines from Maxis to this plan. But I'm still concern that I need to reload both the numbers every month otherwise might risk not able to continue enjoy this plan if one day Digi decided to remove it.

I was told by the personnel at digi centre that I can use their MyDigi app from my own phone(not a digi user) and reload both of the prepaid numbers. She say something about setting up the mydigi app in either one of the prepaid number phone.

Anyone has any idea how this suppose to work? Just not feeling comfortable to buy the vouchers every month...


kit2
post Mar 14 2017, 12:07 AM

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QUOTE(YoungMan @ Mar 13 2017, 09:24 PM)
You should call them immediately and explain since money already deduct. I once encounter the same thing when reload through their website, so straight away make noise. in the end, while they say will revert back to me, I receive 2x the amount of my reload.
*
2x? as compensation?
YoungMan
post Mar 14 2017, 08:28 AM

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QUOTE(kit2 @ Mar 14 2017, 01:07 AM)
2x? as compensation?
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idk it's compensation or not, but when they revert back to me, they said already solve. that's it.
zr125
post Mar 14 2017, 08:55 AM

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BB100 can subscribe 2nd sim to share data?
Hummingbird
post Mar 14 2017, 09:08 AM

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QUOTE(cskean @ Mar 14 2017, 12:05 AM)
May I know which app/software you use to measure this?
I personally went to The Gardens Digi centre and ask about this. 1000min should be more than enough for normal monthly usage, unless you are in the sales line. Bare in mind, under their T&C, it stated clearly that digi reserved the right to amend the 1000 min without prior notice to their users...
I'm quite keen to MNP 2 of my sublines from Maxis to this plan. But I'm still concern that I need to reload both the numbers every month otherwise might risk not able to continue enjoy this plan if one day Digi decided to remove it.

I was told by the personnel at digi centre that I can use their MyDigi app from my own phone(not a digi user) and reload both of the prepaid numbers. She say something about setting up the mydigi app in either one of the prepaid number phone.

Anyone has any idea how this suppose to work? Just not feeling comfortable to buy the vouchers every month...
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Of course they have the right to do that but consumers also have the right of not being misled. When you pose a limit and call it 'unlimited', it's definitely not right.

For 'unlimited' data plan, what will happen after the quota exhausted? User will be surfing at slower speed, that's fine and still reasonable to be qualified as unlimited; but for 'unlimited' call plan after 1000th minute and what will happen to the call service? I presume it's either start changing you base on the normal rate or they cut off the service immediately? Then this is not 'unlimited'.

This post has been edited by Hummingbird: Mar 14 2017, 09:10 AM
JuneResources
post Mar 14 2017, 09:42 AM

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The old plan DiGi Best Prepaid or NEW DG Best Prepaid still can enjoy Birthday Bonus?
quad
post Mar 14 2017, 11:36 AM

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to any Digi Prepaid LIVE users

pls share whether the Video Freedom quota deducted for using youtube on browser

i check digi page it doesn't state if the Music & Video Freedom applies for what kind of channel since it only says partner's apps. need to know if these are applicable :

-mobile browser
-computer browser
-other video apps such as tubemate

any feedback is appreciated
kokpeng80
post Mar 14 2017, 11:38 AM

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i hv no sympathy for dg! They simply deserv it!
mztang52
post Mar 14 2017, 11:47 AM

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Does oppo f1s support digi's 4G LTE+ ?
prosibu
post Mar 14 2017, 11:53 AM

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QUOTE(mztang52 @ Mar 14 2017, 11:47 AM)
Does oppo f1s support digi's 4G LTE+ ?
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got 3 relatives bought the f1s and using digi but cannot test for you as they all stay at LTE only area sad.gif

but should be NO la biggrin.gif

Patent
post Mar 14 2017, 01:42 PM

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QUOTE(JayChouYEE @ Mar 13 2017, 10:06 PM)
don't use facebook,try using twitter to send a massage for your problem.
*
Looks like I'm in no luck.
My RM 13 burn just like that. vmad.gif vmad.gif
Chrono-Trigger
post Mar 14 2017, 02:00 PM

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Can postpaid plan be changed to Digi Prepaid?
YoungMan
post Mar 14 2017, 02:10 PM

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QUOTE(Patent @ Mar 14 2017, 02:42 PM)
Looks like I'm in no luck.
My RM 13 burn just like that.  vmad.gif  vmad.gif
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You still did not call? so kind to let go of rm13.

QUOTE(Chrono-Trigger @ Mar 14 2017, 03:00 PM)
Can postpaid plan be changed to Digi Prepaid?
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Yes, kindly go to any Digi center or Digi express store to do.

izwanikhsan
post Mar 14 2017, 02:19 PM

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QUOTE(Chrono-Trigger @ Mar 14 2017, 03:00 PM)
Can postpaid plan be changed to Digi Prepaid?
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Can but must walk in to center
shredder
post Mar 14 2017, 02:19 PM

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Hi guys, I have a question regarding the digi postpaid 110. If i apply the sharing with gadget package, will my 2nd simcard received the unlimited weekend quota too?

Thanks!
ericsow
post Mar 14 2017, 02:29 PM

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QUOTE(shredder @ Mar 14 2017, 02:19 PM)
Hi guys, I have a question regarding the digi postpaid 110. If i apply the sharing with gadget package, will my 2nd simcard received the unlimited weekend quota too?

Thanks!
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No,only 25GB can be share.
Chrono-Trigger
post Mar 14 2017, 02:59 PM

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QUOTE(izwanikhsan @ Mar 14 2017, 02:19 PM)
Can but must walk in to center
*
If I still under contract, pay penalty RM200 at digi center and can change to digi prepaid at same time?

current plan gives me a lot of data , which i rarely use. got internet at work and at home.

Interested in the RM28 internet plan with 300mins talk and 3Gig data per month.


If it can be done, what is going to happen to the auto-billing ? will digi still charge me next billing cycle ?

This post has been edited by Chrono-Trigger: Mar 14 2017, 03:02 PM
XeactorZ
post Mar 14 2017, 03:19 PM

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QUOTE(cskean @ Mar 14 2017, 12:05 AM)
May I know which app/software you use to measure this?
I personally went to The Gardens Digi centre and ask about this. 1000min should be more than enough for normal monthly usage, unless you are in the sales line. Bare in mind, under their T&C, it stated clearly that digi reserved the right to amend the 1000 min without prior notice to their users...
I'm quite keen to MNP 2 of my sublines from Maxis to this plan. But I'm still concern that I need to reload both the numbers every month otherwise might risk not able to continue enjoy this plan if one day Digi decided to remove it.

I was told by the personnel at digi centre that I can use their MyDigi app from my own phone(not a digi user) and reload both of the prepaid numbers. She say something about setting up the mydigi app in either one of the prepaid number phone.

Anyone has any idea how this suppose to work? Just not feeling comfortable to buy the vouchers every month...
*
1000 minutes is more than enough for me
just wanted to test its coverage and speed
might change it next month, not happy then port back to Maxis whistling.gif

btw is there any cooling period to MNP back to Maxis ? currently using Maxis, planning to MNP to Digi prepaid next month
if I not happy want to port back to Maxis laugh.gif

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