QUOTE(Micky78 @ Jul 27 2021, 12:04 PM)
Auto renew as usual but at what rate? Normally isn't auto renew worse off compared to OTC redeem and replace?SOME REVISED OPERATIONAL SOP FOR FOR BANK RAKYAT FD AND SAVINGS
Bank Rakyat FD cert is always auto-renewed in the system. when you look on-line on maturity day.
No choice allowed to put into CASA on maturity date. This is a weak point compared to some other banks.
Your only choice on FD application is how you want the profit to be handled. The default is add to principal and auto renew at board rate at maturity date for the same number of months.
Need to go with cert to redeem or get promo rate as no eFD in their internet system.
Operation method improved for OTC uplift and renewal at nearer branch instead of home branch too far away. Now can redeem bigger FD more than 50k and place promo date backdated to maturity date at branch nearer to you with new FD account number at the new branch in one go instead of delay to process matured cert. Hope this as told when ask about above 50k will be correct, but definitely OK under 50k. But must make sure have the original cert as they are not fully digitalize yet.
The reduced number of bank staff take shifts in Covid times, so any follow-up in next 1-2 days may probably be handled/answered by somebody else. It may be advisable to get the names of who you are dealing with and the more permanent higher supervisor in case of confusion.
Even passbook now no need to sign on passbook as depend on electronic thumbprint this avoiding inconvenience when have joint savings accounts.
DuitNow instant transfer from other banks to Bank Rakyat is okay if you want to inject fresh funds for FD placement or top-up. Can be done in morning and checked online before showing up at the branch.
The maximum daily limit is 50k for transfer out from Bank Rakyat using DuitNow Instant Transfer, Jompay or IBG.
This post has been edited by Deal Hunter: Jul 27 2021, 06:07 PM
Jul 27 2021, 04:47 PM

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