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 GrabCar Discussion V2, Info and FAQ

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telement
post Nov 28 2016, 10:05 PM

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QUOTE(Jerry&Tommy @ Nov 28 2016, 09:50 PM)
Sometimes the situation will make you ponder.
Eg.
You fetch a customer at 5.50pm and drive through all the congestion until 6.50pm. You only left 10mins to get a customer for 6pm incentives. You received a ping from a customer you fetch earlier on for only rm5 fare.
If this trip doesn't count as incentive by GC, will you still accept and drive happily?

There is a reason why driver app have cancel button in place.
Meaning we also have the right to reject customer.

We have both acceptance and cancellation rate by GC, as long as we satisfied these requirements without hanky panky then it should be fine.

We drivers are human and we are asset to company.
Without the drivers, company cannot function at all.
Thus, drivers wellfare shall be protected.
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Honestly speaking, if I drop a customer at 5:50pm or close to 6pm, I just turn off the app. Becos I rather hit the next hour block...
telement
post Nov 29 2016, 09:48 AM

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Actually, all GC needs to do is just add a thing in riders app, which is to match unique drivers only. Refresh every week. Done. Problems solved. No more possibilities of gaming.

And for drivers, no more worries. We can focus to drive.
telement
post Nov 29 2016, 01:30 PM

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QUOTE(doraemonkiller @ Nov 29 2016, 01:15 PM)
I already resign my full time job with 2 month notice. Gonna be full time Grab driver n recruiter on Feb.
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Wow....really!?

Lost interest in your full time job already?
telement
post Nov 29 2016, 03:43 PM

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QUOTE(darrenk9 @ Nov 29 2016, 01:58 PM)
if every grab drivers don't accept the rm4 or rm3 promo fare, or accept and cancel the ride, grab will have learn a lessons, sometimes is good to gang up ... have unity .. just passed the news and tell every grab drivers not to accept those rm4 or rm3 promo fare, what's the point to accept and waste time and petrol and most of this are short trips. Most of this riders don't accept the ride. If the promo comes with certain conditions like rm20 or above you could get the discounts, other wise just a waste of drivers time and petrol.
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The way to really make money with Grab as a driver is to hit the incentive. Not the fare la.
You get more money when you do 3 trips in an hour block. So, Grab drivers LOOOOOOVE short trips.

Aim for the incentive. Not the fare...

Actually, i think still alot of Grab drivers out there are confused how Grab incentive works.

telement
post Nov 29 2016, 03:44 PM

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QUOTE(ClaraAnnabelle @ Nov 29 2016, 02:49 PM)
then your acceptance rate can get 90% above or cancellation rate below 10%??  blink.gif  blink.gif
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Now its either 85% or 88%.

No more 90% la wei....
telement
post Nov 29 2016, 04:35 PM

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QUOTE(dylan.chua87 @ Nov 29 2016, 04:10 PM)
Can i know what exactly is the difference between Grab Ambassador / Grab Pro and Grab Flexi?

I noticed Ambassador and Pro benefit seems to be  similar. And who exactly will opt for Grab Flexi if they can be pro with better incentives?
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Simple. Grab Flexi are those not aiming for incentive. So, you can really choose your trips.
Eg. you're in subang and you dont wanna go kl. Ping come - rider wanna go kl. You just ignore.
Wait until you get the ping you want to go. Your acceptance will be very teruk but who cares. You are not aiming for incentive.

To be Ambassador or Pro, you need to maintain your acceptance rate, keep your star ratings high. Cancellation cannot go more than 10%.
And must pick up riders from designated busy areas by Grab (at least 50%) during MP, UP and HP hour blocks.

So, to be Ambassador and Pro, you need to manage quite a bit of stuff.... and that includes smiling, greetings and keeping your car clean.
The reward is the incentive $$$

Flexi - i feel this is for people who just want to try it out or do for fun.... or maybe just bored? lol


telement
post Nov 29 2016, 08:58 PM

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QUOTE(zhi_yuan @ Nov 29 2016, 07:49 PM)
Need drive around but not stay same place(park ur car) while waiting ping?

Wow... if they implemented this strictly, not many driver can survive from ban jor...😱
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I think the whole reason behind this is that they want drivers to be ready to pick up riders.

Some stupid drivers still at home, turn on the app... Get ping, then only wear shirt and start the car... Lol..
telement
post Nov 29 2016, 11:00 PM

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QUOTE(doraemonkiller @ Nov 29 2016, 10:39 PM)
The feedback I get is receive job which is 0.01 meter away = camping.
Better call CS to remark if got such issue happen especially when passenger want to go another place after reach destination.
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Ooohhh....they don't want us go down from car and go solicit customers....
telement
post Nov 30 2016, 12:18 AM

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QUOTE(j4net @ Nov 30 2016, 12:13 AM)
Hi guys, anyone get the incentive ? I dont see in my wallet
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Mine just in... Yay!
telement
post Nov 30 2016, 12:35 AM

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QUOTE(RattleSnaKe @ Nov 30 2016, 12:23 AM)
Today was unbelievably late. 00:07 only in.
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Anyway, cannot use also. Can see only.

Will be good if I can use the Credit Balance at Aeon, 99mart, 7-11.....to buy stuff. That would be cool..
telement
post Nov 30 2016, 12:59 AM

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QUOTE(RattleSnaKe @ Nov 30 2016, 12:40 AM)
I always keep my balance around RM150 since my first topup. The money transferred into my bank account feels better than some arbitrary number in the app.
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But they only transfer on Friday, right?
telement
post Nov 30 2016, 09:58 AM

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QUOTE(j4net @ Nov 30 2016, 09:46 AM)
Weird, i haven't see it in my wallet..  if im not entitled, will i get notified??
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You will get a statement via email tmr...
telement
post Nov 30 2016, 02:32 PM

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QUOTE(j4net @ Nov 30 2016, 12:09 PM)
Wtf, they just banned my account in sudden. Now need to heading jaya one office..
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Wah... how can they just ban like that without giving any valid reasons.... blink.gif

Probably system error?
telement
post Nov 30 2016, 09:39 PM

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QUOTE(hahagang @ Nov 30 2016, 02:39 PM)
Need to Q some more ? so many get ban ?

Call in CS wouldn't they tell the reason ?

normally got 3 types, 1st ban 3 days, 2nd another 3, 3rd is 5, after that is permanent.
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If kena 1st warning - 3 days, incentive for that week burn, right?

telement
post Nov 30 2016, 09:44 PM

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Wah.... really pushing all to opt in...


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telement
post Dec 1 2016, 10:22 AM

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QUOTE(bizzaro @ Dec 1 2016, 08:14 AM)
waited for an hour just now for 7am trip.
no ping at all T___T

usually 2 3 minutes got ping, this morning like sad.gif
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If really no ping for 30mins, I will try other areas. Move around. Can also try non busy areas residential areas in the morning. Only 50% needs to be busy areas, right?
telement
post Dec 1 2016, 03:08 PM

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QUOTE(lkboy @ Dec 1 2016, 02:26 PM)
Did any of u guys got selected for Platinum Partners? Any of u guys got Tier 1? Isit really u feel u got the priority to receive the ping? I got the Tier 2 and it really useless for me since the only benefit is 50% discount for the GrabAuto. My car still got warranty, ofcos i will service at service centre.  confused.gif  Opt-in for Grab Kuli is got wayyy more better benefits. Hope Grab put more benefits for Platinum Partner in future.  sad.gif
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Ya, agreed. The tier 2 of Platinum Partner macam useless.... lol

This post has been edited by telement: Dec 1 2016, 03:14 PM
telement
post Dec 1 2016, 04:47 PM

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QUOTE(nickerlas @ Dec 1 2016, 04:19 PM)
Got one trip to airport la. And called support they still said I'm online. But yeah do u guys see yourself online?
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Sometimes yes. Sometimes no...

telement
post Dec 2 2016, 07:49 AM

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QUOTE(AskarPerang @ Dec 1 2016, 11:29 PM)
insentif > fare.

[attachmentid=8184787]
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Wow...nice. Alot of short trips...

Mine incentive a bit more than fares only..


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telement
post Dec 2 2016, 09:53 AM

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QUOTE(dylan.chua87 @ Dec 2 2016, 09:06 AM)
Telement how many days did u drove?
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Monday to Friday (before and after work). And Saturday I drove 2 hours.
Total was 43 trips.



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