If that kind of incentive we would all be rich in not time ....

Actually no need to tell them book again, open the Grab rider app, show them the current 5pm surge price for the return trip and nego. the round trip price ...I give a bit discount its also good for me (no need to empty car back to my home base).

This post has been edited by moosekaka: Jul 11 2017, 10:07 PM

Disagree, as a rider some just want to get from point A to point B and prefer not to talk. If you force convo they will feel uncomfortable. There is an art to judge people whether they want to convo or not

End of the day, as long as we do a good job (provide a safe, clean car, are professional , polite and pleasant, try to take the most efficient route to their destination) I think we deserve a good rating ( I given five stars to drivers like this even when they say nothing as long as ride is OK).

Think about it, there are introverts and extroverts, and all people have their moods when they want their 'space' or maybe they busy with their phones, deadlines etc. 9 out 10 times when I as a rider I prefer to mind my own business, I cant be the only person like that. Also be careful trying to talk too much to women (if youre male), they might be polite and oblige but inside feel you're creepy/hamsap/ harrasing. Of course if you're lengchai then you have leeway la

must be one of your riders feel your convo went into 'personal|sensitive' topic la.... grab also sent out email two or three weeks ago about what is considered off limit topics ma... that's why better to just let riders drive the conversation.

me too same driving style.

bro why you still type like old sms style, download Gboard and turn on glide typing, no need type using thumbs anymore

watch this youtube, type using sliding across the keyboard style.
https://youtu.be/ut8vHJOn3Ic?t=30s

This one is sapu all the UP + MP ahh?

only 45 hours...,😅
bro that's a full time job hours for one week already la
respect you can have another job while doing this much Grab

I thought the master plan is driverless cars and then grab pay 0%...

the feels when:
you drove good mood all day, are friendly and no problems with any customer, made all incentives, think everything went smooth and then...
your rating drop from 4.9 to 4.86

Good already, I collected around same amount as you, but drove 25 hours..... (68 trips, only drive in the evenings/nights)

Grab ambassadors/incentive drivers, do you use those backseat sign asking for fivestars? Does it work of does it backfire? What about no smoking signs?
Also do you carry powerbank+cables for charging phones?

This post has been edited by moosekaka: Jul 13 2017, 10:55 AM


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I meant do you provide power Banks and cables for the customers la.... just like some riders ask if your car had blue tooth to play their music from their phone. customer service for good rating mAh...

maybe it's one your rides that you cancel and drop off halfway?

ya, I will, bad customer service in this country is two way, customers don't appreciate good service and staff don't give a damn....
btw anyone suggest to Grab to provide breakdown of our ratings (eg %of 5*,1* etc) before? was going to do so at tehtarik session but couldn't make it... what's the best channel to make suggestions to Grab?

report to cs

careful, this style is considered gaming the system/hiding. plus in busy areas/high demand time the next job ping will come in before even reach destination.

How u guys deal with riders that give WRONG dropoff point? I got one indo/filipina lady, put KFC@AEON Kepong, reached there, say this Aeon no KFC, she meant Aeon BIG which is like 1 km further back.....some more when we were driving there, we past Aeon Big (and she knows this is the right spot), but yet didnt say anything .....

I already accepted another ping from another rider, but felt bad/dont want to argue, so I drove back road (cannot U-turn on jln Kepong) and dropped her off across the road from Aeon Big, she has to walk and cross the road using pedestrian crossing. SOmemore show me face not happy....I told her politely Grab app showed Aeon , not Aeon Big, she said last time she write like that the driver still took her to right place

THis ride cost me to lose one incentive ride for that hour....reported to CS after.