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 GrabCar Discussion V2, Info and FAQ

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SUSmoosekaka
post Aug 1 2017, 11:21 PM

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QUOTE(starex80 @ Aug 1 2017, 11:18 PM)
my difference is -$1.x

Do you use correct calculation as shown in yesterday page?
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so far I've always UNDER estimated my incentives by about ten to twenty ringgits.. mainly by been conservative about the minutes I online.
SUSmoosekaka
post Aug 1 2017, 11:28 PM

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maybe it's my imagination, but since grab updated their app this week, their b2b improve? today in KL and bangsar all b2b jobs I received was within the last five mins of reaching my first destination. what's more the location of the following jobs very good, either same place or no need to make a big u turn to get to it. hopefully their GPS issues solved and maybe they take into account time to reach the second pickup.

This post has been edited by moosekaka: Aug 1 2017, 11:30 PM
SUSmoosekaka
post Aug 2 2017, 01:42 AM

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QUOTE(saga-fighter-new @ Aug 2 2017, 12:57 AM)
been driving for 3 weeks now (joined grab at the end of the beginning of their demise) and can see that the service is fast becoming like the teksi industry of malaysia .....

Teksi charges you rm3 even before engine starts to rev but grab gives you 10km ride for rm3 only ----- think the teksi drivers will accept such a fare ??? and tolerate rude and smelly passengers for rm3 ???  thumbup.gif

i want to see how grab CS handle their association by then  brows.gif
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Grab does not charge RM3 for 10km ride...minimum is Rm1 per km. THe only RM3 fare I get are all less then 2km. Good for hunting incentives, if you know how.

Also heard on the radio, licensing and training can do online, puspakom inspection only every three years, must background check (no criminal record, very important according to minister).

PS: - try to have more open and tolerant attitude to all races....yes some banglas are smelly and dont give proper pickup location but to boycott all banglas because of this stereotype is wrong, inhumane and bad for business. As someone said in this forum, if you already hold a bias against someone you will only expect the worst from them.

This post has been edited by moosekaka: Aug 2 2017, 01:47 AM
SUSmoosekaka
post Aug 2 2017, 10:45 AM

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QUOTE(willemng @ Aug 2 2017, 09:57 AM)
Maybe grab remove the button to games driver ar or keep assign u long trip
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I am on 5.20.1,I still have available button. yesterday I turn off the button while on my last job at Time square. Are you sure its not just you? Have you tried to reinstall?

This post has been edited by moosekaka: Aug 3 2017, 11:12 AM


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SUSmoosekaka
post Aug 2 2017, 11:09 AM

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QUOTE(willemng @ Aug 2 2017, 11:07 AM)
Not dashboard this page. I'm saying the button during trip.
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Yes, I still got, I will screenshot while Im on job next. Last night job from times sq to sunway, I offed the button and did not receive any job after.
SUSmoosekaka
post Aug 2 2017, 11:18 AM

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QUOTE(willemng @ Aug 2 2017, 11:14 AM)
That's weird.
Fyi.  There are 2 driver app actually
Hope it's just a bug
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2 driver app? I am on android 6.0.1.
SUSmoosekaka
post Aug 2 2017, 12:42 PM

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everyone, please note that available button is still available, I'm on 5.20.1, Android 6.0.1, just took rider and off the button after pickup. screenshot proof.

This post has been edited by moosekaka: Aug 3 2017, 11:12 AM


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SUSmoosekaka
post Aug 2 2017, 02:53 PM

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QUOTE(mahjongkaki @ Aug 2 2017, 02:03 PM)
Im on latest v5.20. If pickup gs then off button disappeared. Meaning system forcing drivers to accept 2nd rider. Only choice is ignore 2nd ping but i think office wud know n AR  also affected. Normal gc trips off button still there.
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if accept GS, why would you off the available button? why not accept the matched ride?
SUSmoosekaka
post Aug 2 2017, 03:23 PM

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QUOTE(kojack18 @ Aug 2 2017, 03:13 PM)
Lol. Taxi have 10yr age limit? Don't think so. What a bunch bollocks terms..

180k 70% part-timers,. bb ehailing services in Malaysia. Weclome back awful cabbies!

We have not missed u lot btw.
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welll grab currently don't accept cars more then ten years old, but seriously who's doing grab with that old of cars? I think most of us driving grab car newer then 5 years old car? and can use until the 7th year for grab.

This post has been edited by moosekaka: Aug 2 2017, 03:27 PM
SUSmoosekaka
post Aug 2 2017, 07:06 PM

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QUOTE(monkeyboy @ Aug 2 2017, 07:02 PM)
It's been like that since last week.  Must be the MRT.
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ya best time to drive, although the pings have been slower too
SUSmoosekaka
post Aug 2 2017, 10:42 PM

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QUOTE(soitsuagain @ Aug 2 2017, 08:26 PM)
This week really have no b2b. Surprising.
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I OTH, got very good b2b, like go boulevard midvalley, b2b pickup there also, go to sogo, b2b pickup there also. Also I in bandar utama MRT, now a lot of RM3 trip ferry to and from MRT.
SUSmoosekaka
post Aug 2 2017, 11:03 PM

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QUOTE(saga-fighter-new @ Aug 2 2017, 09:48 PM)
bro,

1) i kena many times from grab - ping rm3 or rm4 fare but for me to pick up the distance is sometimes 6.5 km to reach pick up

u stress driving grab or what bro ?!?!  doh.gif
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if you are following Waze and it takes 6.5km to pickup, most likely Waze missed a simple uturn or more direct route and you have to override their directions. normally I look at the map and see if there's a better way. not easy, but with experience you get better. otherwise if really no other route, better to call rider and just cancel the job.

2),3),4)..... Apologies, I got the impression from your past post that you really don't like Bangla riders.
SUSmoosekaka
post Aug 2 2017, 11:24 PM

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QUOTE(willemng @ Aug 2 2017, 11:17 PM)
Other departments also waiting. 
Internal finance :Wat la this grab company one year lost 12k to 1 driver. Must find a way to cut lose.

Per year :
Bleed 12k for 1 driver
Bleed 120k for 10 drivers
Bleed 1200k for 100 drivers
Bleed 12m for 1000 smartass drivers
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You wrong already... He got 1k in ONE WEEK.... So more like 50k incentive grab give you sifu
SUSmoosekaka
post Aug 3 2017, 12:28 AM

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QUOTE(monkeyboy @ Aug 3 2017, 12:05 AM)
Somebody got to accept the short trips what... if get incentive also wrong, might as well implement 100% AR.
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Hey I support you... After all grab also put "up to RMXXXX in guarantees this week!".... And so far I don't think anyone has ever collected the full amount of incentives in a week?
But then again white wing also has a point... You played the game too perfectly, shoulds have left some money on the table in order to escape their scrutiny.
Not sure which strategy is right... It's a balance between trying to extract the max amount of $$$ before you quit due to new regs vs staying in the game long enough to take advantage of (possible) new funds coming in?

This post has been edited by moosekaka: Aug 3 2017, 12:29 AM
SUSmoosekaka
post Aug 3 2017, 01:10 PM

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QUOTE(monkeyboy @ Aug 3 2017, 12:41 PM)
I asked them about the cancellation stuff, they said PAX is to high.  Aiyor!!!  The b2b sucks, how can I stop rider from cancelling? So i have to write a special email to explain my problem with b2b cancellation by riders.  So I have a solution.

Right after pick up rider, turn off available button to avoid bad b2b matching.  (Incentive still jalan all the way till drop off)
2 minutes before drop off, turn on the button again.

This in the first place, not our problem.  It's the system louzy b2b matching.
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Maybe you try the new version, in my opinion the b2b has improved since the update, but maybe it's also just Less traffic this week.
SUSmoosekaka
post Aug 3 2017, 01:26 PM

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QUOTE(yusiang @ Aug 3 2017, 01:19 PM)
I think the app update do not improve the b2b, since the b2b matching is done on the server. In order to have perfect b2b, they need to cover factors like actual route(not direct line radius) & traffic condition, which I think is very hard to be implemented.

I think the easier solution is just enforce cancellation fee when the rider has exceeded number of daily/weekly cancellation, or at least show a prompt to warn b2b rider that booking another will take longer time than waiting for the currently assigned driver.
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They might have changed the code on the server or not, but last week they had problems with GPS locations of drivers not matching the app, hence give far far b2b locations. Now it seems the GPS very accurate.
SUSmoosekaka
post Aug 3 2017, 01:34 PM

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QUOTE(akagidemon @ Aug 3 2017, 01:30 PM)
last week was hell for me the gps problem.. was at subang airport then got ping pickup at giant kelana jaya.....

then another then another all far away from my location.....

in the end i just close my phone. go mamak eat soft boiled egg, toast and milo....
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Eh bro mamak also got toast and eggs? I thought only Chinese kopitiam serve those....
SUSmoosekaka
post Aug 3 2017, 10:23 PM

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QUOTE(monkeyboy @ Aug 3 2017, 08:31 PM)
Where u get this?
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They sent a SMS message this week, on Tuesday Aug 1 I think.
SUSmoosekaka
post Aug 3 2017, 10:41 PM

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QUOTE(telement @ Dec 18 2016, 10:08 PM)
Incentive count for 1 trip only lor...

Honestly, I driven 300 trips now in Klang Valley. All unique riders leh... Every morning I start in same place..

Smaller cities like Penang, Malacca etc etc I can understand. But Klang valley difficult to hit same rider. A guy told me he has been using grab for last 6 months everyday (Mon to Fri) Sheraton to Klcc..and he has never got the same driver.

So that's why if you kena the same rider in same week, gc will think you are gaming...
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today after driving almost five hundred trips, I picked up same rider(also going to same destination)... I think I last picked her up a month ago during Raya festivals. I'm in PJ area.

This post has been edited by moosekaka: Aug 3 2017, 10:41 PM
SUSmoosekaka
post Aug 3 2017, 10:51 PM

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also today got first potential customer scold me and want to report me.... here is email I sent to CS:
QUOTE
Grab pickup location stated ppum hospital.
Pickup note stated taxi stand at UM. I tried calling rider twice before reaching because I wasn't familiar which taxi stand, but each time her phone was engaged. Waze brought me to Menara Selatan in UM. Upon reaching, I messaged her, she called me and scolded me for stopping at Menara Selatan. I tried to go one more round to find the taxi stand but was unsuccessful,  so I messaged her saying I couldn't find it and cancelled the booking.

I immediately got a ping for another rider/job to go to Grab Taxi Stand UM hospital(this time Waze can find it), which was the actual location where the first rider was. When I reached there, the first rider saw me and scolded me, accusing me of cancelling and accepting passenger without telling her first.


This post has been edited by moosekaka: Aug 3 2017, 10:53 PM

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