QUOTE(jack2001 @ Dec 31 2016, 08:45 PM)
Throttling, peak hour heavy load, QOS hates you blah blah blah. These are the few reasons why this happens. Most probable reason is peak hour heavy load causing heavy throttling.
Throttling? QOS?Webe Thread V3, talk about Unlimited .
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Dec 31 2016, 08:49 PM
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229 posts Joined: Oct 2012 |
QUOTE(jack2001 @ Dec 31 2016, 08:45 PM) Throttling, peak hour heavy load, QOS hates you blah blah blah. These are the few reasons why this happens. Most probable reason is peak hour heavy load causing heavy throttling. Throttling? QOS? |
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Dec 31 2016, 09:11 PM
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Dec 31 2016, 09:18 PM
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Dec 31 2016, 09:22 PM
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Dec 31 2016, 09:33 PM
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9,616 posts Joined: Dec 2013 |
QUOTE(cybpsych @ Dec 30 2016, 04:34 PM) u don't get rm2 rebate immediately. bro, about the auto payment. coming Jan bill, let autopay do the payment. once successful, your Feb bill will have rm2 rebate. then Feb bill, autopay do payment. once successful, your Mar bill will have rm2 rebate. rinse and repeat.... the rebate is 1 month later, after each successful payment. "RM1.00 will be use for authorization purpose", No capture/charge will be perform." But why the system actually deducted RM1 from my bank account? did you experienced the same? This post has been edited by heavensea: Dec 31 2016, 09:35 PM |
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Dec 31 2016, 09:43 PM
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65,283 posts Joined: Jan 2003 |
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Dec 31 2016, 09:45 PM
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211 posts Joined: Dec 2014 |
hahahahah website down ke xleh beliii oii
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Dec 31 2016, 09:49 PM
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4,155 posts Joined: Apr 2010 |
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Dec 31 2016, 09:50 PM
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65,283 posts Joined: Jan 2003 |
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Dec 31 2016, 09:50 PM
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9,616 posts Joined: Dec 2013 |
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Dec 31 2016, 09:52 PM
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65,283 posts Joined: Jan 2003 |
QUOTE(heavensea @ Dec 31 2016, 09:50 PM) I was using debit card to link the auto payment and the system actually charged me RM1 for 4 times... rm1 is authorization to ensure your card is legit. merchant won't claim that amount, thus not deduct actual amount from your account.3 times was failed to link, and last 1 time succeed... same like how it's used for Uber, for example. if really deducted, claim back from webe. |
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Dec 31 2016, 09:58 PM
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9,616 posts Joined: Dec 2013 |
QUOTE(cybpsych @ Dec 31 2016, 09:52 PM) rm1 is authorization to ensure your card is legit. merchant won't claim that amount, thus not deduct actual amount from your account. It's really deducted RM1 x 4 times.. webe told this is the system issue (ipay88), that's all..same like how it's used for Uber, for example. if really deducted, claim back from webe. |
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Dec 31 2016, 10:00 PM
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4,155 posts Joined: Apr 2010 |
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Dec 31 2016, 10:03 PM
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65,283 posts Joined: Jan 2003 |
QUOTE(heavensea @ Dec 31 2016, 09:58 PM) QUOTE(JJKTP @ Dec 31 2016, 10:00 PM) I have email them (per live chat people advice) with the transaction history on the 22nd, but no news until now. correct, webe confirmed ipay88 issue, let them sort it out.if working correctly, rm1 should not be deducted from ur account. it's just preauthorization. same like petrol station, rm200-250 preauthorization amount. later actual petrol amount is charged. |
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Dec 31 2016, 10:05 PM
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4,155 posts Joined: Apr 2010 |
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Dec 31 2016, 10:06 PM
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4,155 posts Joined: Apr 2010 |
QUOTE(cybpsych @ Dec 31 2016, 10:03 PM) correct, webe confirmed ipay88 issue, let them sort it out. Yeah, but I have yet to get back my RM1. It is already 31st of Dec.if working correctly, rm1 should not be deducted from ur account. it's just preauthorization. same like petrol station, rm200-250 preauthorization amount. later actual petrol amount is charged. |
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Dec 31 2016, 10:09 PM
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9,616 posts Joined: Dec 2013 |
QUOTE(JJKTP @ Dec 31 2016, 10:00 PM) I have email them (per live chat people advice) with the transaction history on the 22nd, but no news until now. QUOTE(cybpsych @ Dec 31 2016, 10:03 PM) correct, webe confirmed ipay88 issue, let them sort it out. if working correctly, rm1 should not be deducted from ur account. it's just preauthorization. same like petrol station, rm200-250 preauthorization amount. later actual petrol amount is charged. QUOTE(JJKTP @ Dec 31 2016, 10:05 PM) QUOTE(JJKTP @ Dec 31 2016, 10:06 PM) I talked to bank cs, they already issued report for me... webe don't even want to entertain me much and told me this is their FIRST encountered issue. |
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Dec 31 2016, 10:20 PM
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4,155 posts Joined: Apr 2010 |
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Dec 31 2016, 10:23 PM
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9,616 posts Joined: Dec 2013 |
QUOTE(JJKTP @ Dec 31 2016, 10:20 PM) Did they get refunds? Ya fark webe.. Tend to save rm2/month and ended up rugi rm4 for the "I FIRST TIME HEARD ABOUT YOUT ISSUE". Every farking problems=Pls farking screen shoot your farking problems and farking send to out farking email. Every problems solution=the same=send email. What's the purpose of having helpline or so called live chat (no response1) This post has been edited by heavensea: Dec 31 2016, 10:25 PM |
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Dec 31 2016, 10:26 PM
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4,155 posts Joined: Apr 2010 |
QUOTE(heavensea @ Dec 31 2016, 10:23 PM) Did they get refunds? None so far. I have reported to them on 23rd (in earlier post mistakenly said 22nd) but nothing from them until today.Ya fark webe.. Tend to save rm2/month and ended up rugi rm4 for the "I FIRST TIME HEARD ABOUT YOUT ISSUE". Every farking problems=Pls farking screen shoot your farking problems and farking send to out farking email. Every problems solution=the same=send email. What's the purpose of having helpline or so called live chat (no response1) |
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