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Credit Cards Standard Chartered Bank Credit Cards V4, Everything About SC Credit Cards

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ericlaiys
post Dec 18 2023, 12:14 PM

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QUOTE(Jombii @ Dec 18 2023, 11:26 AM)
Would like to ask the cashback is based on 1st - 31st (Calendar Month) or 17th - 16th (Statement Month).
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statement
ericlaiys
post Dec 25 2023, 02:58 PM

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QUOTE(eternity4av @ Dec 25 2023, 02:07 PM)
hi fellow seniors, apologies if i've missed previous replies, my attempt to request waiver through the help/support function was denied, so it also means i've to pay the annual fees right?
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yes. however u can try call. some cc require min spent amount per year
ericlaiys
post Jan 9 2024, 10:26 PM

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QUOTE(Moneylust @ Jan 9 2024, 08:33 PM)
Anybody else having problem login into SC website/app? Kept saying my id or pw is wrong when I am sure it's correct. Can't even check my credit card statement - why can't they just email it to me instead of making me check in the app, which I dislike using?
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u need to set by email and online on statement request. else default is online.
this month their app not stable...early month, duitnow issue. cannot receive money. then debit card/cc cannot change settings

This post has been edited by ericlaiys: Jan 9 2024, 10:27 PM
ericlaiys
post Jan 22 2024, 03:57 PM

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Here is my feedback on SC credit card use when in the United States
a) Applepay/Paywave - not all merchants accept
b) Slot in - yes. will work [prefer method]. No pin require
Make sure to turn off notifications when used overseas & don't set the country. else it will fail and sms send late.
c) Uber app - no problem
Hope this help
ericlaiys
post Jan 24 2024, 04:38 PM

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QUOTE(ShinG3e @ Jan 24 2024, 03:20 PM)
Yea ^

The taxi limo counter is near Departure Gate 1 or 2 KLIA1. And limo tax got surcharge for zombie hours, was quoted RM180+ on 5am arrival. Not worth it even minus rm80 cashback. Might as well take Grab/AA.
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Grab only RM65 even from midnight to 6am
ericlaiys
post Jan 25 2024, 10:31 AM

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QUOTE(MGM @ Jan 25 2024, 10:07 AM)
U requested after the AF & SST were charged? Via app?
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u can request from app
ericlaiys
post Jan 25 2024, 10:31 AM

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QUOTE(coolguy99 @ Jan 25 2024, 09:45 AM)
Did you submit through other request? SC digital banking is definitely one of the worst in MY. So difficult just to cancel a card.

I was charged both annual fee and SST. Wanted to submit a credit card cancellation request, told me I couldn't do it as I still have outstanding balance (which is my annual fee and SST), what kind of stupid process is this?  bangwall.gif
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call cs to cancel it
ericlaiys
post Jan 29 2024, 08:43 AM

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QUOTE(stormaker @ Jan 29 2024, 08:13 AM)
I paid the Simply Cash cc through DuitNow from other bank, when can I expect the payment to be reflected in the SC app ?
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1-3 days
ericlaiys
post Feb 1 2024, 08:09 PM

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anyone got the 30K miles when sign up? normally how many month need to wait in order to get it?
ericlaiys
post Feb 13 2024, 10:10 AM

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QUOTE(stormaker @ Feb 13 2024, 10:08 AM)
I mostly spent on grocery (most of it), dining and petrol.

1) Yes, I'm aware of that. It checked under 360 reward n it show 0. In online banking page also show 0 points.

2) means just wait until it appear ? Max how long ? I'm referring to the points to show up.

Thanks !
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do u get statement already?
ericlaiys
post Feb 17 2024, 06:42 PM

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Redeemed miles to enrich. reflected the next day . got 20% more. Today last day for 20% extra. Tomorrow onward is 10% - valid till 14 march
ericlaiys
post Feb 20 2024, 07:59 PM

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QUOTE(ryansxs @ Feb 20 2024, 07:09 PM)
SCB Journey card...is it easy to get waiver?
thinking of migrating my spendings on UOB Miles to Journey, as i heard Miles has cap on lounge access.
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u need 60k spend on sc journey. if got, then can waive
ericlaiys
post Feb 21 2024, 11:40 AM

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QUOTE(coolguy99 @ Feb 20 2024, 09:07 PM)
Not easy nowadays. I had to cancel the card for the retention team to offer me a waiver.
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QUOTE(ryansxs @ Feb 21 2024, 02:59 AM)
Even after you spend 60k per year?
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it is listed as a requirement. 60k spent to waive annual fees
ericlaiys
post Feb 22 2024, 10:59 AM

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QUOTE(WaCKy-Angel @ Feb 22 2024, 10:40 AM)
I ask to cancel they no F me. Just say cant cancel coz got autodebit.
Strange tho why got auto debit cant cancel? But if lost card can change card pulak
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one of the way to prevent people from leaving. that why they love u to use installment plan even 0%
ericlaiys
post Feb 25 2024, 07:57 PM

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QUOTE(WaCKy-Angel @ Feb 22 2024, 11:01 AM)
No not installment. Auto debit for insurance.
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Easy , contact insurance agent and change payment. Then cancel
ericlaiys
post Feb 25 2024, 07:59 PM

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QUOTE(incredibless @ Feb 25 2024, 07:54 PM)
so did they offer a waiver for you? for the Journey card. Mine is coming this june.
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Did u spent 60k ? If no, better cancel
ericlaiys
post Feb 25 2024, 11:33 PM

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QUOTE(incredibless @ Feb 25 2024, 10:51 PM)
nope. around 7-8k only for this card. laugh.gif  last year didnt charge me. not sure this year haha.
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Keep me posted. Mine due sept and has spent 20k so far
ericlaiys
post Feb 28 2024, 12:17 AM

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i've checked with standard chartered on my 30k miles reward when sign up cc. Since already 5 month & they did not credit 30k miles to me. Really pissed me off on their reply:
Please note that as per our terms and conditions, in order to get the 30,000 miles customers are required to:

1) Spend a min of 8x retail transactions (any amount) within 60 days upon card approval date
2) Provide income documents: EPF Statement (latest 6 months) or EA Form or Latest B/BE Form.

As per checking, we noticed that you did not submit the required income documents. Therefore, we regret to inform you that you are not eligible for the rewards.

So mean, i've submitted my credit card application from bank website by just fill up form & get approval without supporting document. First time bank approve credit card this way.

Anyway, i'm not going to use this card any more for any payment. Just use for lounge access till Aug & then terminate it..

No wonder so many people complained about SC. So for those that apply Journey card , be careful on SC honor the reward promise during CC sign up. You may face some fate as mine

user posted image

This post has been edited by ericlaiys: Feb 28 2024, 12:19 AM
ericlaiys
post Feb 29 2024, 03:29 PM

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-deleted-

This post has been edited by ericlaiys: Feb 29 2024, 03:38 PM
ericlaiys
post Feb 29 2024, 06:50 PM

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QUOTE(WaCKy-Angel @ Feb 29 2024, 01:17 PM)
In this case if u very sure u've submitted it, u can challenge them to show what u had submitted to them.
U can also email cc to BNM and OFS
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QUOTE(Matchy @ Feb 29 2024, 01:56 PM)
i think he said he didnt submit any document during the application process and got approved.
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QUOTE(WaCKy-Angel @ Feb 29 2024, 02:22 PM)
Try read again. He was just being sarcastic.
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QUOTE(contestchris @ Feb 29 2024, 02:28 PM)
If you are absolutely sure you've complied with the T&C, do not give up. Escalate the matter to BNM if need be. Teach them a lesson. In my experience, some banks will fail to honour their T&Cs, I will press again by officially lodging a complaint to their complaint/dispute resolution unit, and mention if there is no satisfactory resolution, I will escalate the matter to BNM. With some pressing, it has always been resolved in my favour (except if I was wrong to begin with, which so far has not happened).
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Sept/Oct 2023 TNC

user posted image

Feb 2024 TNC

user posted image

You see this 2 TNC and compare.
They use Feb 2024 TNC and tell me that i not entitle for reward.
They response is i submitted payslip and bank statement. Not EPF and income tax. They thought i never save old tnc pdf

Due to changes on TNC, i got rejected reward. So is this my fault or been sarcastic ?

This post has been edited by ericlaiys: Feb 29 2024, 07:13 PM

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