I've told this once
After 100GB, there will be FUP. Contact Digi to use more.
You see, many people didn't read and slander the telco for cheating you. WTF??

This post has been edited by kroul2: Dec 25 2016, 03:12 PM

That's cute bro. How do you contact Them when the only contact they list in their site is twitter, email and FB and when you contact them, they don't reply? You didn't read too.

Guys dont hammer the network please.

I've contacted Digi people personally.
In other words, I agree with you that their Customer Service just sucks.

Adding point to my argument, how do you extend your deserving "weekend" data if they don't take action imminently, you can't longer utilize the data when the weekend is over if they do respond say days or weeks later granting yr require? isn't that part of ill practice?

I will try to find one locally, the point i am making to have people flooding their Social Media feed getting them to change the 100GB Cap. I think it's a real hassle to go though private channel on a telco that doesn't comply to customer needs in time. I have monitor Their social media feed today, they are very active but seem to ignore my PM on this matter. ON twitter, they are getting back to customers tweets just not mine. They do work on Xmas, as of today.

I think offering big quota or unlimited for users is quite bad for Digi and other users. Now I cannot utilise the data at all because 4G network is horrible this weekend at my area. Max speed on 4G is 5 Mbps during morning. Yesterday night everything hang. Check speed got even worst. 1 Mbps max on 4G. Usually it is okay during weekdays. Luckily got Streamyx at home. If not die without internet. 😭
So will not abuse the network again. Will use for normal usage only. I think is good that they implement FUP if not capacity will clogged up

This post has been edited by khainiz94: Dec 25 2016, 04:12 PM

My Streamyx is not any better. Digi 4G at home is hit and miss, i could barely use it. They only consolation is Digi allows 3G as part of free weekend data, which is very stable in my area and better than my 8Mbps phone line data, otherwise i would try Celcom instead.

The test is over. What appears to be unlimited weekend data from the way they just implemented the app is just a false hope. They could upgrade their network and capacity, make sure it's well equipped for the demands. Personally, and on principle, i will pursue this matter till i get what was promised.

Good point. I'll share your feedback about Digi's CS and your problem so that your issues will be resolved.

BTW before they change the website and app into showing nothing, before this you are capped at 100 GB or 999 GB?

Thk you.

100GB.

So i call the local, they asked me to call center to upgrade the package. I did, the helpline doesn't know anything about it. So he made some inquiries and said the system has changed from 100Gb to 999GB, and it's done automatically but i have to wait till next billing cycle.

This post has been edited by zeroendless: Dec 25 2016, 05:14 PM

It seems have to wait for it. Mine already upgraded to 999 GB. Maybe that is why they hid the quota, they don't want people to ask why some got 999 GB and 100 GB.
Because mine still not get any warning even though already hit 80 GB

That explained why i got the notification @ 75% usage.

On FB, they were hammered with 100GB cap on unlimited weekend data most of the time when they posted about the free weekend promo, and that seems to have affect on how the quota being printed on account usage now. It has changed from 100, to 999. Now just blank but at 999 limit.

This post has been edited by zeroendless: Dec 25 2016, 05:32 PM

Im a bit selow. 1 month no open my Digi line.

So Postpaid 28 'More Internet' has upgrade from 1GB to 3GB, am I right? Nice.

"You have used up 100% of your monthly 4G Weekend Quota allocation". Then it goes walloped my all-day internet. I assumed my quota is still on 100GB so, lets see next month after refreshed will it prompt me the same thing. Hate they hide the 100GB/999GB now that we can't know exactly how much data is their "unlimited" context.

yes mine upgraded

lol 1 month didn't use your Digi?

Nice. I thought they forget us cheapest one. Dont recall receiving any upgrade notification

Digi28 for backup internet and good reception at my kampung, dual sim together with (Main) Celcomfirst38 3GB.

So today realize digi28>celcom38 if both give 3GB😅

This post has been edited by natamhanjing: Dec 25 2016, 11:02 PM

Keep the Digi28, no longer available now. Celcomfirst38 didn't upgrade the data?