Another way is keep call to cs to change staff till the one who activate for u haha

Now try FB msg and email... tmr try call again until they break(or I break) 😁

Hi all,

I am wondering why am I being charge of roaming incoming calls eventhough I never answered any calls during that time because I already switch to airplane mode?
The 3 incoming calls highlighted yellow with duration of 4 , 5, and 3 secs on the image above did not even show up on my call log.
Only the one that I accepted the day before (the first one on the image) showed.
This is weird.

and another question, Digi Helpline still got people answering or not? I've tried many times but all the time busy.

I think this is because of voicemail.... not too sure

Haha, i also kena before.did u disable voicemail when roaming?
Better check *118# to find it out.
And it is standard to have roaming voicemail service to be enabled default, so u can't blame anyone.
U can also read tnc at digi roaming page as digi mentioned inside about the roaming voicemail

Also, u can disable roaming voicemail while remain voicemail when u are at domestic/local

most of the time, it is voicemail. even you dont answer, if goes to voicemail, you will be charged.

another thing is miss call alert. if you have this option, you will be charged if the roaming call routed to miss call alert.
best is to disable all before you go overseas.

I tried it before to reload the Prepaid 30 broadband plan through Qoo10 webiste. The verification sms sent from website never receive, so can't make it afterall.

Thanks. So it was VMS roaming. Lesson learned.
Btw, what's the difference between *118# and *128#? My sim only save *128#.

Where can you find the 'miss call alert' option? I can't find it anywhere on *128# menu.
EDIT: 'Missed Call Alert' is using different name now. 'Notify Me'.

This post has been edited by iCare: Dec 23 2016, 09:38 AM

That free 1GB data got bug, it's like it blocking whatsapp, not only voice but every whatsapp data. I miss 1 day company whatsapp conversation because of that.

After the 1GB depleted, whatsapp works normally.

This post has been edited by budi1413: Dec 23 2016, 09:32 AM

Missed Call Alert is not chargeable even when roaming. If you deactivate voicemail, you will still get Missed Call Alert.

However, you will be charged for roaming call if you have voicemail active and your caller is connected to voicemail even if the caller does not leave a message.

Notify Me is something else that is chargeable, an sms that alerts you when someone you tried to call earlier (when their line was busy) becomes available.

This post has been edited by dgboy: Dec 23 2016, 10:10 AM

There is no differentiation between Pre or Post for VoLTE.

This post has been edited by thinkerr: Dec 23 2016, 10:16 AM

You have to deactivate voicemail.

Wrong quote bro...

For notify me, it's a SMS notification service for sub to know when a particular sub will be back online. Meaning if the A party is unreachable and when he is back online, a SMS will be triggered to the B party HOWEVER the B party will be charged for it (works for digi to digi only). Missed call alert is FOC however voicemail must be active.

This post has been edited by thinkerr: Dec 23 2016, 10:20 AM

Corrected!

Actually, no need voicemail active to receive Missed Call Alert.

Called Digi on Monday, took 15 minutes before an actual person answered.

To be fair, they did say their lines were busy.

let's say..if tomorrow 24/12/16 i exceeded the monthly limit of RM100
what the cycle date? 1/1/17 or 24/1/17?
anyone?

This post has been edited by itanium89: Dec 23 2016, 01:13 PM

setting where?


Got i...UPDATES;
anyway...rename as "Notify Me"

Notify Me Service

Q1. What is Notify Me?

A1. Notify Me is a service that provides SMS notifications to person A when person B is available. Options will be listed out in the menu.



Q2. What are the advantages of using Notify Me?

A2. Alerts you via an SMS notification when someone that you were previously trying to contact but was

unreachable or busy, becomes available and reachable once again.



Q3. What are the charges?

A3. No monthly subscription fee. RM0.05/SMS will be charged.





Q4. Who is eligible for this?

A4. All postpaid and prepaid rate plans. You must have a minimum balance of at least 5sen after purchase.


Stand alone Option


This post has been edited by MakNok: Dec 23 2016, 02:50 PM

digi is a joke, soon caller id will be charge on digi like what singapore telco did