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 Digi Fans Club & Enquiries V11, Let's inspire.

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thinkerr
post Dec 23 2016, 09:56 AM

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Joined: Oct 2006


QUOTE(prosibu @ Dec 22 2016, 08:06 PM)
But volte can't differentiate type of users ah...
And what is the purpose they differentiate by user plan ? Zzz
BTW what is ur plan? Mine best prepaid v1 smile.gif
And no worry, even cs din help u
There is batch execution for those ppl who entitled volte (eg new customer like u or new iPhone for those existing users)
Just wait ba smile.gif
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There is no differentiation between Pre or Post for VoLTE.

This post has been edited by thinkerr: Dec 23 2016, 10:16 AM
thinkerr
post Dec 23 2016, 10:08 AM

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QUOTE(iCare @ Dec 23 2016, 01:01 AM)
user posted image

Hi all,

I am wondering why am I being charge of roaming incoming calls eventhough I never answered any calls during that time because I already switch to airplane mode?
The 3 incoming calls highlighted yellow with duration of 4 , 5, and 3 secs on the image above did not even show up on my call log.
Only the one that I accepted the day before (the first one on the image) showed.
This is weird.

and another question, Digi Helpline still got people answering or not? I've tried many times but all the time busy.
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You have to deactivate voicemail.

thinkerr
post Dec 23 2016, 10:15 AM

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QUOTE(dgboy @ Dec 23 2016, 09:44 AM)
Missed Call Alert is not chargeable even when roaming. If you deactivate voicemail, you will still get Missed Call Alert.

However, you will be charged for roaming call if you have voicemail active and your caller is connected to voicemail even if the caller does not leave a message.

Notify Me is something else that is chargeable, an sms that alerts you when someone you tried to call earlier and line was busy becomes available.
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For notify me, it's a SMS notification service for sub to know when a particular sub will be back online. Meaning if the A party is unreachable and when he is back online, a SMS will be triggered to the B party HOWEVER the B party will be charged for it (works for digi to digi only). Missed call alert is FOC however voicemail must be active.

This post has been edited by thinkerr: Dec 23 2016, 10:20 AM
thinkerr
post Dec 23 2016, 10:16 AM

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QUOTE(prosibu @ Dec 23 2016, 10:08 AM)
Wrong quote bro...smile.gif
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Corrected!

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