Outline ·
[ Standard ] ·
Linear+
Digi Fans Club & Enquiries V11, Let's inspire.
|
Zaryl
|
 Nov 26 2016, 11:07 PM
|
|
QUOTE(rgchai @ Nov 25 2016, 10:54 PM) I'm using Digi new boardband currently. Initially realized that the WhatsApp call is not supported under this plan unless I pay another RM5 to subscribe the VOIP plan. So, after I subscribed the VOIP plan, my quota will looks like 6gb data, 10 Free streaming and 3gb VOIP. Now after 2 days usage, I found out that all of my data usage including YouTube are deducted from VOIP 3GB quota instead of normal data. I felt something's not right there. The VOIP quota will be used up first before others. Meaning after 3gb VOIP data used up then I can't make WhatsApp call again even I still got plenty of normal data. Then how? Purchase another rm5 VOIP top up? Then all usage will be falled under it again! What a stupid method! I'd called Digi help line and the officer told me exactly as what I'm thinking of and mentioned It's written at FAQ section. Yes, it's really written there, the VOIP quota ranged on the first priority there!! So, any one facing same issue? Any solution? i think the broadband plan is meant for purely data usage such as Youtube and web surfing & music. But if for whatsapp, perhaps the Digi Postpaid plan is more suitable. i am planning to get the rm100 BB data for my main house internet. 40gb+10gb stream sounds like a good deal. Now i am using BB 145 which is 30+30GB but i don't quite use the 30GB off peak duration so felt like waste only. i wonder if Digi can come up something like Celcom AnyDay feature. Topup rm10/mth then can combine 30+30 becomes 60gb to be use during peak hours also.  |
|
|
|
|
|
tympg
|
Nov 27 2016, 03:00 AM
|
|
|
QUOTE(Zaryl @ Nov 26 2016, 11:07 PM) i think the broadband plan is meant for purely data usage VoiP is also data. |
|
|
|
|
|
tympg
|
Nov 27 2016, 03:03 AM
|
|
|
Why is this current Digi Broadband so special that you have to pay for VoiP? Previously never had this restriction. And Maxis, Celcom and U Mobile broadband still don't have this restriction.
|
|
|
|
|
|
fat16
|
Nov 27 2016, 06:55 AM
|
|
|
simple asnwer : digi want more money. ARPU something like that.
|
|
|
|
|
|
nickcct
|
Nov 27 2016, 07:11 AM
|
|
|
Currently on Smart Prepaid and RM30 MI increased to 3GB and the bonus internet increased from 500mb to 2GB for LTE, so total 5GB for RM30.
|
|
|
|
|
|
prosibu
|
Nov 27 2016, 09:25 AM
|
|
|
QUOTE(nickcct @ Nov 27 2016, 07:11 AM) Currently on Smart Prepaid and RM30 MI increased to 3GB and the bonus internet increased from 500mb to 2GB for LTE, so total 5GB for RM30. Whr can we check for the bonus internet? As my current old plan doesn't show at digi apps Wondering my old plan (v1) dun have the bonus internet or just cant see it only.. |
|
|
|
|
|
sam240
|
Nov 27 2016, 09:26 AM
|
|
|
QUOTE(kit2 @ Nov 26 2016, 09:41 PM) nobody knows. digi is famous for changing their product offerings very frequently. maybe digi best 2017 next year?  So if next year Digi come out with new package, will the old plan remain what they are? Sorry, I'm new to Digi  |
|
|
|
|
|
prosibu
|
Nov 27 2016, 09:35 AM
|
|
|
QUOTE(fat16 @ Nov 26 2016, 08:13 AM) Dont know how digi thinking. broadand plan come free video streaming but VOIP. Mobile internet plan no free video streaming can VOIP. Lolx digi thinking of money.... Rm5 for 100k customers every month is a huge amount  Btw, i saw ppl complain that voip plan comes with 3GB additional quota but will use that quota 1st instead of others. So, rm5 for 3GB is a very good plan for some users that dun wan use voip totally.. This post has been edited by prosibu: Nov 27 2016, 09:37 AM |
|
|
|
|
|
nickcct
|
Nov 27 2016, 09:58 AM
|
|
|
QUOTE(prosibu @ Nov 27 2016, 09:25 AM) Whr can we check for the bonus internet? As my current old plan doesn't show at digi apps Wondering my old plan (v1) dun have the bonus internet or just cant see it only.. Everytime I renew, they will send a SMS to notify me to redeem via *888*2# |
|
|
|
|
|
kernel123
|
Nov 27 2016, 10:10 AM
|
|
|
QUOTE(prosibu @ Nov 27 2016, 09:25 AM) Whr can we check for the bonus internet? As my current old plan doesn't show at digi apps Wondering my old plan (v1) dun have the bonus internet or just cant see it only.. wow. the 2Gb bonus valid for a month? 5GB for rm30 is really cheap. |
|
|
|
|
|
GameSky
|
Nov 27 2016, 10:29 AM
|
|
|
is it me or digi at kuching getting worse? previously 4G can get 15Mbps - 20Mbps average.. now less than 3Mbps average :|
all at bintawa office area.
|
|
|
|
|
|
prosibu
|
Nov 27 2016, 11:48 AM
|
|
|
QUOTE(kernel123 @ Nov 27 2016, 10:10 AM) wow. the 2Gb bonus valid for a month? 5GB for rm30 is really cheap. U quote wrong ppl perhaps?  Yea i also think it is cheap but we duno the tnc behind thr This post has been edited by prosibu: Nov 27 2016, 11:49 AM |
|
|
|
|
|
kit2
|
Nov 27 2016, 01:53 PM
|
|
|
QUOTE(sam240 @ Nov 27 2016, 09:26 AM) So if next year Digi come out with new package, will the old plan remain what they are? Sorry, I'm new to Digi usually the old plan might remain available for a short while for mnp. |
|
|
|
|
|
nickcct
|
Nov 27 2016, 07:34 PM
|
|
|
QUOTE(kernel123 @ Nov 27 2016, 10:10 AM) wow. the 2Gb bonus valid for a month? 5GB for rm30 is really cheap. Yes. Both valid for 30 days (bonus and normal quota). I also quite surprise, yesterday renew and notice this. |
|
|
|
|
|
alexleow81
|
Nov 27 2016, 07:35 PM
|
|
|
Anyone ported out from Digi? How to receive the last bill? Anyone know?
|
|
|
|
|
|
GameSky
|
Nov 27 2016, 07:39 PM
|
|
|
QUOTE(alexleow81 @ Nov 27 2016, 07:35 PM) Anyone ported out from Digi? How to receive the last bill? Anyone know? ask via digi centre if they dont send final bill |
|
|
|
|
|
kernel123
|
Nov 27 2016, 07:42 PM
|
|
|
QUOTE(nickcct @ Nov 27 2016, 07:34 PM) Yes. Both valid for 30 days (bonus and normal quota). I also quite surprise, yesterday renew and notice this. is it normal quota or for facebook usage only? applicable to all plan? |
|
|
|
|
|
nickcct
|
Nov 27 2016, 07:47 PM
|
|
|
QUOTE(kernel123 @ Nov 27 2016, 07:42 PM) is it normal quota or for facebook usage only? applicable to all plan? The bonus u can choose either facebook, LTE and midnight. Not sure applicable for which plan. I'm still in Smart prepaid. |
|
|
|
|
|
kernel123
|
Nov 27 2016, 07:55 PM
|
|
|
QUOTE(nickcct @ Nov 27 2016, 07:47 PM) The bonus u can choose either facebook, LTE and midnight. Not sure applicable for which plan. I'm still in Smart prepaid. ok2.. u are on which plan? rm30? midnight plan still 10gb?. |
|
|
|
|
|
limadekad
|
Nov 27 2016, 08:10 PM
|
|
|
Is it possible to port from maxis broadband to digi postpaid? Kinda like my maxis broadband number
|
|
|
|
|
Quote
0.0198sec
0.49
6 queries
GZIP Disabled