QUOTE(kroul2 @ Nov 29 2016, 07:28 PM)
Tell me your problem, I'll report to Digi people instead of CS

I just copy paste rgchai's and my similar problem. Thanks dude!
QUOTE(rgchai @ Nov 28 2016, 01:47 PM)
Yes. If rm5 for 3GB really cheap. But I'm facing stupid issue from Digi currently due to this rm5 quota.
Realised that after I bought the rm5 for VOIP topup, the Internet speed becomes very slow. My connection is at 3G with at least 3 bars signal, no 4G coverage at my area yet. Speed test result come out less than 400kbps! I did tested the sim card on different devices including using samsung note 4 phone, tested at different location, all give me the same turtle speed. I'm wondering maybe currently all the usage deduction under VOIP quota which having low speed Internet. I can only confirm this after I can finished using this 3GB VOIP quota, see if the speed can goes back to normal.
So... the initial 1GB free quota from Digi for 5 days is totally wasted now, no chance to use it as all quota deduction still under that turtle speed VOIP quota. Feeling like back to old days using streamyx with 384kbps speed.... really not easy to fully consume that 3GB quota with the turtle speed mad.gif
Already wrote to Digi Support but didn't get any feedback yet. vmad.gif
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I also faced the same issue too!
I just simply tried the VoIP yesterday. Then to my dismay, the speed became really slow.
Before this i can achieve 4G LTE around 6-7mbps dl, 4mbps ul. But after having the voip, now became 0.34mbp dl, 0.3mbps ul. Tried to restart the router and restart pc still the same! doh.gif
I immediately called digi hotline and asked the CS to FORCEFULLY REMOVE the voip package but i don't mind wasting the rm5. They said they need to investigate it first and will give me a call to update on the case.