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 Digi Fans Club & Enquiries V11, Let's inspire.

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wil-i-am
post Nov 21 2016, 02:43 PM

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QUOTE(derrickmoo @ Nov 21 2016, 11:21 AM)
just want to ask you guys.. i realised that digi line lately dropped a lot right?
*
Not really as my digi line is fine
TSjack2001
post Nov 21 2016, 02:49 PM

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QUOTE(zeroendless @ Nov 21 2016, 02:38 PM)
Changed from Maxis to Digi and it was a complete let-down. I am not certain Digi is having network issues or not. I could not have a data consistency for more than a minute. It been days now and i am in Alor Setar area. On iPhone 7+ apps keeps complaining no internet, it's on/off all the time, including the apps. Chat is impossible with Digi garbage.  I have never experienced phone data behaves this way since stone age.

The weird thing is when it's off, i toggle data on/off on my iphone or reboot, the data will come back on immediately then the problem is back again!

I tested most the places, only one area with small window, one stair up my brother house corned room is usable. The data is always UP!! and can up for hours, day without problem. Which kinda explain It's not the phone's issue. The data is able to stay on phone when the signal is good?

Maxis may be expensive, but they are the best hand down. I may have to try Celcom next and ditch this stone age Digi network. It's a complete disaster.

Question, on digi post paid plan, can you port out immediately, will they put a penalty fine for post paid new account? or there's a time window one has to wait?
*
Tell us ur area and see if prosibu can help u check for coverage at ur place wink.gif
zeroendless
post Nov 21 2016, 02:49 PM

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QUOTE(zwanvedder @ Nov 21 2016, 02:43 PM)
that's what i felt...now with Maxis 98 back after only 3 weeks with Digi, but my house still using Digi Broadband  coz that's the only broadband which gave the best speed and quota compare to other telcos
*
It was their Broadband plan that got me interested. Hence i switched and try out the phone line first, i dont want to drop contract on Broadband plan and got locked up on line not usable. Are you saying you are having connectivity issues on your phone but their broadband data is good?

And you can port out after 3 weeks on new account just fine right?
nexona88
post Nov 21 2016, 03:09 PM

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QUOTE(derrickmoo @ Nov 21 2016, 11:21 AM)
just want to ask you guys.. i realised that digi line lately dropped a lot right?
*
Guess because of congestion blush.gif
Joining celcom now devil.gif
kroul2
post Nov 21 2016, 03:28 PM

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QUOTE(zeroendless @ Nov 21 2016, 02:38 PM)
Changed from Maxis to Digi and it was a complete let-down. I am not certain Digi is having network issues or not. I could not have a data consistency for more than a minute. It been days now and i am in Alor Setar area. On iPhone 7+ apps keeps complaining no internet, it's on/off all the time, including the apps. Chat is impossible with Digi garbage.  I have never experienced phone data behaves this way since stone age.

The weird thing is when it's off, i toggle data on/off on my iphone or reboot, the data will come back on immediately then the problem is back again!

I tested most the places, only one area with small window, one stair up my brother house corned room is usable. The data is always UP!! and can up for hours, day without problem. Which kinda explain It's not the phone's issue. The data is able to stay on phone when the signal is good?

Maxis may be expensive, but they are the best hand down. I may have to try Celcom next and ditch this stone age Digi network. It's a complete disaster.

Question, on digi post paid plan, can you port out immediately, will they put a penalty fine for post paid new account? or there's a time window one has to wait?
*
1 month
ericsow
post Nov 21 2016, 03:34 PM

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Caution,

If you take new BB plan as your supp line for RM10 discount.
Now you may lost your old plan rollover feature till they fix it. (Reported CS about it and wait 24 hours)

Second, you may not able check out BB plan reward (Reported CS not outcome beside ask me try this and that)

Lastly about VOIP restriction. I am not using whatapp voice, but i cannot login to my YES life. No sure any other VOIP also restricted.

After cautions is information after few days run.
Any download from cloud provider like AWS may consume video on demand.
Any MP4 streaming will consume free video quota.

When free video quota finished, it will consume data quota (40G)
alexleow81
post Nov 21 2016, 04:32 PM

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QUOTE(nexona88 @ Nov 21 2016, 03:09 PM)
Guess because of congestion blush.gif
Joining celcom now devil.gif
*
This is the reason I ported out! Lately the Digi line connection is getting very bad indeed although in open area! Certain areas are kinda slow. Constantly changing from H+, H and E.

nexona88
post Nov 21 2016, 04:37 PM

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QUOTE(alexleow81 @ Nov 21 2016, 04:32 PM)
This is the reason I ported out! Lately the Digi line connection is getting very bad indeed although in open area! Certain areas are kinda slow. Constantly changing from H+, H and E.
*
later Maxis get congested because a lot people port to them devil.gif bruce.gif
Digi gets better because less people laugh.gif

This post has been edited by nexona88: Nov 21 2016, 04:38 PM
zwanvedder
post Nov 21 2016, 04:42 PM

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QUOTE(zeroendless @ Nov 21 2016, 02:49 PM)
It was their Broadband plan that got me interested. Hence i switched and try out the phone line first, i dont want to drop contract on Broadband plan and got locked up on line not usable. Are you saying you are having connectivity issues on your phone but their broadband data is good?

And you can port out after 3 weeks on new account just fine right?
*
port out after 1st bill came out...lucky its only 3 weeks after port in
zeroendless
post Nov 21 2016, 04:42 PM

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Well, think i figured out the problem. Turn off 4G and the data connectivity stays!

Watched NFL game today at my bro place so i can get the internet (how sad), it was impossible to use Digi in my place. To conserve the data, i turned off 4G and forgot to turn it off when i get home. To my surprise, all the apps i use and net browser, never once it complains about No connectivity. Yes, 3G slower but it works.

I guess Digi 4G is badly congested to boiling point in my area. That means i essentially paying $110 for 20GB alone as i could not use the other 20GB 4G data. LOL.

Guess i wait till the one month grace period and port the hell out of Digi and BTW, their social media supports is shitty too compare to Maxis. Maxis always reply within an hour wherever i asked, any questions and with Digi, at least 24 hours, and days, that's after i drop some meant words on them. Digi is now on my bucket list of the Telco that sucks!

QUOTE(kroul2 @ Nov 21 2016, 03:28 PM)
1 month
*
THK!
TSjack2001
post Nov 21 2016, 04:44 PM

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Hopefully the network inconsistency is only a temporary issue, no problem where I live. In fact, the 4G speed here went up, managed to get almost 50mbps with 30 mbps being the average rclxms.gif
zeroendless
post Nov 21 2016, 04:52 PM

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QUOTE(jack2001 @ Nov 21 2016, 04:44 PM)
Hopefully the network inconsistency is only a temporary issue, no problem where I live. In fact, the 4G speed here went up, managed to get almost 50mbps with 30 mbps being the average  rclxms.gif
*
Enjoys it!

At my bro place, i am getting about average 20+, and up to 60+. It's just few street aways from me, but the window is small to get that speed. Down stair, it's like my home, unusable. Too bad, i really do like their plan where i can add BB in the mix.
TSjack2001
post Nov 21 2016, 04:56 PM

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QUOTE(zeroendless @ Nov 21 2016, 04:52 PM)
Enjoys it!

At my bro place, i am getting about average 20+, and up to 60+. It's just few street aways from me, but the window is small to get that speed. Down stair, it's like my home, unusable. Too bad, i really do like their plan where i can add BB in the mix.
*
I just so happen to live in a place where Digi works best for me, downstairs at the kitchen Maxis either one bar or if unlucky no service sweat.gif Maxis said they remove a tower due to cost reasons, Celcom is mediocre but Digi is excellent, interested to see how 900Mhz will help with things....
alexleow81
post Nov 21 2016, 04:58 PM

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QUOTE(nexona88 @ Nov 21 2016, 04:37 PM)
later Maxis get congested because a lot people port to them  devil.gif  bruce.gif
Digi gets better because less people  laugh.gif
*
Hahahaha! icon_idea.gif icon_idea.gif
grazy
post Nov 21 2016, 05:18 PM

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QUOTE(ericsow @ Nov 21 2016, 03:34 PM)
......

Lastly about VOIP restriction. I am not using whatapp voice, but i cannot login to my YES life. No sure any other VOIP also restricted.

*
Yes, confirmed that YES life app can't use on their new BB plan.
zeroendless
post Nov 21 2016, 05:21 PM

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QUOTE(zwanvedder @ Nov 21 2016, 04:42 PM)
port out after 1st bill came out...lucky its only 3 weeks after port in
*
Just talked to Digi Rep and she said any adv payment will not be return when porting out. So i guess the one month grace period is just for that?
Zaryl
post Nov 21 2016, 09:35 PM

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QUOTE(zeroendless @ Nov 21 2016, 02:38 PM)
Changed from Maxis to Digi and it was a complete let-down. I am not certain Digi is having network issues or not. I could not have a data consistency for more than a minute. It been days now and i am in Alor Setar area. On iPhone 7+ apps keeps complaining no internet, it's on/off all the time, including the apps. Chat is impossible with Digi garbage.  I have never experienced phone data behaves this way since stone age.

The weird thing is when it's off, i toggle data on/off on my iphone or reboot, the data will come back on immediately then the problem is back again!

I tested most the places, only one area with small window, one stair up my brother house corned room is usable. The data is always UP!! and can up for hours, day without problem. Which kinda explain It's not the phone's issue. The data is able to stay on phone when the signal is good?

Maxis may be expensive, but they are the best hand down. I may have to try Celcom next and ditch this stone age Digi network. It's a complete disaster.

Question, on digi post paid plan, can you port out immediately, will they put a penalty fine for post paid new account? or there's a time window one has to wait?
*
Which part of alor setar bro?

I live in Changlun, Kedah, the hulu banat(remote area) place near Bukit kayu hitam, exit to Thailand can get 4G no problem.
But the speed is just around 8-10mbps though, the stable wise, it's excellent.

I am on the old plan, BB 145 (30+30GB) and i plan to change the BB 100. Used this plan as my main internet as my house taman got no telephone poles but last i heard it's coming soon; maybe will change to Unifi but I can't resist the temptation of Digi 4G, stable network at the moment. Some more i am not a heavy downloaded, rarely my monthly data used up to 30GB.
tympg
post Nov 21 2016, 09:44 PM

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Confirm Digi Broadband cannot make VoIP calls, including voice over Whatsapp & Skype.

http://community.digi.com.my/t5/Broadband/.../m-p/19140#M612

Well, that's it then. I'm not signing up for this offering. sad.gif

Every time they offer something that seems attractive, they put in some stupid restriction to make people run away. bangwall.gif
TSjack2001
post Nov 21 2016, 09:47 PM

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QUOTE(zeroendless @ Nov 21 2016, 02:38 PM)
Changed from Maxis to Digi and it was a complete let-down. I am not certain Digi is having network issues or not. I could not have a data consistency for more than a minute. It been days now and i am in Alor Setar area. On iPhone 7+ apps keeps complaining no internet, it's on/off all the time, including the apps. Chat is impossible with Digi garbage.  I have never experienced phone data behaves this way since stone age.

The weird thing is when it's off, i toggle data on/off on my iphone or reboot, the data will come back on immediately then the problem is back again!

I tested most the places, only one area with small window, one stair up my brother house corned room is usable. The data is always UP!! and can up for hours, day without problem. Which kinda explain It's not the phone's issue. The data is able to stay on phone when the signal is good?

Maxis may be expensive, but they are the best hand down. I may have to try Celcom next and ditch this stone age Digi network. It's a complete disaster.

Question, on digi post paid plan, can you port out immediately, will they put a penalty fine for post paid new account? or there's a time window one has to wait?
*
I just noticed you said that you are from AS area, I am too. What area you are having issues with?
stephantsen
post Nov 21 2016, 10:27 PM

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QUOTE(tympg @ Nov 21 2016, 09:44 PM)
Confirm Digi Broadband cannot make VoIP calls, including voice over Whatsapp & Skype.

http://community.digi.com.my/t5/Broadband/.../m-p/19140#M612

Well, that's it then.  I'm not signing up for this offering.  sad.gif

Every time they offer something that seems attractive, they put in some stupid restriction to make people run away.  bangwall.gif
*
well done digi i will not subscribe with this plan too

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