QUOTE(jerryhean @ Oct 11 2016, 03:18 PM)
Damn wasted bought this VRSamsung Samsung Galaxy Note 7 Official Discussion V8!, Discontinued on 11 October 2016 :(
Samsung Samsung Galaxy Note 7 Official Discussion V8!, Discontinued on 11 October 2016 :(
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Oct 11 2016, 03:23 PM
Show posts by this member only | IPv6 | Post
#1161
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463 posts Joined: May 2008 From: Cyberjaya |
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Oct 11 2016, 03:24 PM
Show posts by this member only | IPv6 | Post
#1162
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3,786 posts Joined: Aug 2005 |
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Oct 11 2016, 03:25 PM
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1,153 posts Joined: Aug 2005 |
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Oct 11 2016, 03:28 PM
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455 posts Joined: Dec 2010 |
QUOTE(tomokomiki @ Oct 11 2016, 03:17 PM) Samsung Electronics H.K. is now offering a full refund for worried Hongkongers who have purchased the Galaxy Note 7 smartphone, but it is doing so only upon consumers’ requests, following reports of exploding batteries from users worldwide.Consumer Council chief executive Gilly Wong Fung-Han, after discussions with Samsung’s Hong Kong office since last Saturday, said the company has promised to “manage requests flexibly” and was willing to give a full refund to Note 7 purchasers, other than only offering phone replacements as stated on the official website. The South Korean technology giant has suspended sales of its new 5.7-inch pen-based smartphone on September 2 – just two weeks after the flagship phone’s launch – after 35 cases of phones catching fire while charging in the United States and Australia were reported. No explosion cases have been reported in China and Hong Kong. A total of fewer than 500 Galaxy Note 7 smartphones that were sold in Hong Kong and Macau between 26 August and September 1 were identified by Samsung to contain batteries supplied by the same manufacturer that produced the problematic component. But the company insisted that “Note 7 smartphones purchased from Hong Kong and Macau since September 2 are not affected”. But Wong noted: “We are aware that there are media reports saying even non-affected Note 7s have overheated battery problems, so we have raised the concern to Samsung.” Samsung said on Wednesday night that of the 500 sold in Hong Kong and Macau, they are still waiting for 162 phones to be returned through the replacement programme. For Galaxy Note7 devices purchased in Hong Kong or Macau on or after September 2, an optional software update will be available as soon as possible to reassure consumers that their devices do not need to be replaced, the company said. Despite saying that the media reports referred to an isolated case, Samsung’s Hong Kong office has agreed to refund customers who bought Note 7s anytime in the city – but without stating this choice on their website, according to Wong. The refund amount is unclear but Samsung’s suggested retail price for the phone was HK$6,198. Wong also advised customers to go to Samsung customer service centres if they encounter problems in getting a refund for their phones through Samsung’s hotline or online inquiry channel. According to the Consumer Council, 65 complaints and inquiries in total regarding the smartphone have been filed to them since last Friday. “We are asking Samsung to give a full and transparent explanation to consumers,” Wong said, adding that all the complaints received have been directed to Samsung but that the council will continue to follow up on the incident. Samsung had already sold 2.5 million units of the Galaxy 7 smartphone worldwide when it announced the recall in early September. But domestic electrical appliances chains Broadway and Fortress are still selling Galaxy Note 7 in their stores. Fortress’ customer service said the company will try to help customers who want an exchange or a refund upon the provision of a receipt, and that the request will take two to three days to process, but added that the deal was not guaranteed. Passengers on Cathay Pacific and Dragonair planes are now prohibited from having the Galaxy 7 smartphone in their checked baggage and using it during the flight, according to the airlines’ websites. This article appeared in the South China Morning Post print edition as: samsung refunds for thosewho ask |
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Oct 11 2016, 03:29 PM
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7,044 posts Joined: Nov 2007 |
QUOTE(SEP910 @ Oct 11 2016, 03:25 PM) One plus 3 is a basic phone with half bake software, i think oneplus 3 is good la... but it does depends on personal preference. many consider it as almost stock feel.It's can't compare to Note 7... There are nothing there accept Dash Charging. many websites also highly rank this phone. and usually will say if one good specs and low price, this is the phone to get... |
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Oct 11 2016, 03:31 PM
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7,044 posts Joined: Nov 2007 |
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Oct 11 2016, 03:31 PM
Show posts by this member only | IPv6 | Post
#1167
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QUOTE(monked @ Oct 11 2016, 02:37 PM) If refund, I need to give back the freebies... I already sold off all lol, means It gonna hurt me more if refund. Ya lor...how can return all the free gifts for pre booking set....if we sold it off then how....suddenly SME will refund the RM3099 and all is free gifts is yours....effort is discount when u brought it....plus free gifts....I got the feeling it will the matter for Msia set since our quality is so little compared other countries |
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Oct 11 2016, 03:33 PM
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394 posts Joined: Aug 2006 |
QUOTE(mydragoon @ Oct 11 2016, 03:29 PM) i think oneplus 3 is good la... but it does depends on personal preference. many consider it as almost stock feel. Yes its still good enough for the hardware (6GB Ram, Snapdragon 820) side la. Design can't compare with N7 of course.many websites also highly rank this phone. and usually will say if one good specs and low price, this is the phone to get... If you can't wait for N7 exchange (another round) and this phone will last you till N8. |
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Oct 11 2016, 03:37 PM
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7,044 posts Joined: Nov 2007 |
QUOTE(desmand @ Oct 11 2016, 03:33 PM) Yes its still good enough for the hardware (6GB Ram, Snapdragon 820) side la. Design can't compare with N7 of course. well, i dun change phone like i change shirt. my last phone before note7 was note2.If you can't wait for N7 exchange (another round) and this phone will last you till N8. hoping to get something that can last me another few years. dem... i dun mind waiting for note8... but i need sth to last me another 1 year... guess time to look for note2 battery. my note2 battery bloated up just as i was getting the note7... |
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Oct 11 2016, 03:39 PM
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2,270 posts Joined: Nov 2004 |
QUOTE(mydragoon @ Oct 11 2016, 03:37 PM) well, i dun change phone like i change shirt. my last phone before note7 was note2. i got one, just bought officially from bbs, pm me if interested, and yet i sold off the note 2 and get note 7. and this happens.hoping to get something that can last me another few years. dem... i dun mind waiting for note8... but i need sth to last me another 1 year... guess time to look for note2 battery. my note2 battery bloated up just as i was getting the note7... |
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Oct 11 2016, 03:39 PM
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1,593 posts Joined: Aug 2006 |
I'm extremely annoyed, really with all the hassle we have to go through:-
1) Pre-order craze, waiting for hours to order, some even took leave 2) Money spent on SP, Casing, cables, etc 3) Hassle of transferring data, using the phone for short term, transfer again, and now don't know what to do 4) Reading tens of thousands of post to get updated with news etc And now, what? Return phone? Refund? Damn..... |
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Oct 11 2016, 03:41 PM
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1,747 posts Joined: Jan 2009 |
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Oct 11 2016, 03:42 PM
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755 posts Joined: Oct 2008 |
throughout all this debacle, what is crossing my mind is the forumer who bought multiple units of note 7 for himself, gf, aunty uncle that fella.
wondering where is he and how he is. must be pressure cooker to have to handle so many units by himself |
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Oct 11 2016, 03:43 PM
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463 posts Joined: May 2008 From: Cyberjaya |
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Oct 11 2016, 03:43 PM
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137 posts Joined: Jul 2009 |
QUOTE(msa9696 @ Oct 11 2016, 03:39 PM) I'm extremely annoyed, really with all the hassle we have to go through:- honestly..1) Pre-order craze, waiting for hours to order, some even took leave 2) Money spent on SP, Casing, cables, etc 3) Hassle of transferring data, using the phone for short term, transfer again, and now don't know what to do 4) Reading tens of thousands of post to get updated with news etc And now, what? Return phone? Refund? Damn..... collection of pre order cost me 1 day annual leave.. then replacement cost me another annual leave.. lagi 2nd recall / refund will sure cost me another day leave ... haiz.. |
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Oct 11 2016, 03:44 PM
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169 posts Joined: Feb 2013 |
haha they should have give us life-time warranty for the screen, it is useless now and not transferable or applicable
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Oct 11 2016, 03:46 PM
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7,044 posts Joined: Nov 2007 |
QUOTE(msa9696 @ Oct 11 2016, 03:39 PM) I'm extremely annoyed, really with all the hassle we have to go through:- you forgot about the bit where SME compensation means totally nothing now since screen crack warranty... on a phone that we will not be using anymore...1) Pre-order craze, waiting for hours to order, some even took leave 2) Money spent on SP, Casing, cables, etc 3) Hassle of transferring data, using the phone for short term, transfer again, and now don't know what to do 4) Reading tens of thousands of post to get updated with news etc And now, what? Return phone? Refund? Damn..... |
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Oct 11 2016, 03:47 PM
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1,593 posts Joined: Aug 2006 |
QUOTE(lllllx3 @ Oct 11 2016, 03:43 PM) honestly.. They better do a proper service recovery, this time round they really going to lose a lot of fans including myself.collection of pre order cost me 1 day annual leave.. then replacement cost me another annual leave.. lagi 2nd recall / refund will sure cost me another day leave ... haiz.. I concur with some, that they replace S7 Edge and when Note 8 arrives we replace it with Note 8. Of course this is optional and those who wants full refund still can choose so. But know SME, I doubt it will ever happen. The most likely solution is just full refund. That's all. Well, they surely going to lose a lot of first adopters who put so much faith in them |
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Oct 11 2016, 03:48 PM
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394 posts Joined: Aug 2006 |
QUOTE(mydragoon @ Oct 11 2016, 03:37 PM) well, i dun change phone like i change shirt. my last phone before note7 was note2. I'm also seldom change phone. My last phone was note 3.hoping to get something that can last me another few years. dem... i dun mind waiting for note8... but i need sth to last me another 1 year... guess time to look for note2 battery. my note2 battery bloated up just as i was getting the note7... |
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Oct 11 2016, 03:49 PM
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394 posts Joined: Aug 2006 |
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