here's my opinion on the whole debacle.

The first farked up is that someone rushed something first without testing the phone, without testing the design of the battery viability with the final phone of the note 7.

The second fark up is that this same person/group went into panic mode and quickly issue a recall without fully investigating what is the real reason for the phone battery getting all problematic so the recall is rushed and worthless cause it almost immediately blamed Samsung SDI for everything (the fall guy)

No new battery design was implemented in the replacement note 7. It's still the same battery design but different manufacturer only.

But the problem now looks like it was the design in the first place. My take on this is that the battery is less susceptible to weather conditions and drop/bend impact (it's so so compact for a 3,500mAh battery phone)

Nonetheless, the bigger issue I feel is the arrogance and greed of large phone manufacturers nowadays especially Apple and Samsung with their whole planned obsolescence design whereby they make the battery irreplaceable thinking that this will force customers to always keep buying because there is a set timer on how long the phones will last.

Hey ho, something finally went wrong and what should have been a very negligible cost to just replace the batteries if the batteries were not soldered on has become a ridiculously expensive exercise for Samsung in the first recall. Now imagine this coming second recall or basically end of the line for the note 7 because likely it is full refund and probably there's compensation to be borned by Samsung because they have to deal with consumers who purposely took up a plan to buy the note 7. You can't just screw these group of consumers without permanently damaging your reputation.

So ya, although there's many reports with the replacement phones having problems, Samsung so far has been very quiet simply because they are in shit-hit-the-fan situation wondering how to deal with it without losing a tonne more of money and brand reputation.

it's what i'm wondering as well.

as i said before, if samsung abandons such customers without recourse and compensation, it'll be a big betrayal by them and raise a lot of new enemies of their brand. hopefully they don't forget this category of note 7 buyers.

i just want to see them do the right thing although i'm not really affected per se as i'm not the one paying.

throughout all this debacle, what is crossing my mind is the forumer who bought multiple units of note 7 for himself, gf, aunty uncle that fella.

wondering where is he and how he is. must be pressure cooker to have to handle so many units by himself

those firestarter forumers, can you please just not feed false and unconfirmed information out? you're just purposely making other people feel worst with unsubstantiated information.

. hate samsung s & note line
. form a crack think tank team on how to destroy the competitor
. brilliant suggest combination of inception & infernal affairs
. form an untraceable money seed account to hire and bribe the right people
. lie low & await for opportunity while saboteurs inserted
. 2016
. signs that s & note line will overtake, time to trigger plan
. infernal saboteurs go to work
. samsung lose huge money from 1st recall
. samsung lose huge money from end of line declaration
. sit back, legs on table, smile. no one will know.

- epal

i wonder how to get people to rally for another option whereby samsung refund 2/3 the price of the phone and customers sign waiver of viability.

if there's such an option to only pay for rm1k for a note 7 with a slim chance of battery failure issue, i would gladly take that option

no sane person cares enough about antutu score to have their decision to be solely swayed by it.

so now SME has issued notice.

the question is, are lowyat forumers able to band up to insist following BEFORE they immediately send in their phones?

1. full refund as well for original accessories like SP and original casing with receipt (like other countries are asking)

2. for those under planned telco, if refund, will the telco also void the contract? to force samsung to also pay for the termination of contract since not able to get the intended phone.

this is important because:
- no one would have taken up any new plan just to get other already released lower range phone especially the alternatives like S7/S7Edge will be replaced very very soon and have their value drop in just a few months time

This post has been edited by ebackbone: Oct 12 2016, 12:31 PM

those that have telco plans, is there any news the plans will be voided and no penalties incurred? have anyone asked this?

yvliew won't be rushing to refund or exchange the note 7.

will await and see what telcos decides regarding note 7 with plans and how to deal with the plans.

also will await and see what news about original accessories which is now completely useless.

if nothing positive for the above, will likely keep the phone as there's nothing better to switch to in the market.

brandonkl actually you should properly disable the update not only via the settings. i did that for first set of note 7 and never got the 60% update limit.

ya, if the refund is not good enough, will likely keep the phone instead as there's nothing better. closest s7/s7e will drop in value in few months time and outdated when s8 come out.

FitnessAddict
yes, the rm400 can consider burnt as it is transaction between other sellers and not via official samsung distributor channels. samsung will only deal between samsung and official channel distributor note 7 as agreed. you still can return the phone but that price gap will be on you.

eagleknight
probably posts like this should be much higher up so that those who still await for news can keep continue using their note 7 happily until there is better resolution.

otherwise, it would suck royally if you got an update that cripple the note 7 to force you to quickly do replacement

mydragoon
what if the idiot driver next to you drive while drunken or under drugs.

what if the person who walk into the elevator is mentally challenged and have a violent temper that is easily triggered.

did you do a full body checkup to make sure no brain tumors so that when you drive you don't lose control of the car and kill the people around you?

did you know that ALL new smartphones if you bend it enough or impact it enough, the phone also will alight and explode? since then, should you ban yourself from ever using a smartphone because there's a probability of that happening no matter how small?

etc etc

if you're a new player in the case and SP business, then yes.

if you're an established player in the business, the loss can happen but it's not business stopping that kind. painful but people who do business should know that there is risks. even the same when manufacturing when your given design spec measurement find out during final production is not matching.

unlikely. it's like suing the hand that feeds you.

you may sue as is your right but the consequences of doing so will alienate you from doing business with them anymore. understand that for accessories industry, you need inside knowledge to build the right spec and know the right final product details.

otherwise you lose business when you get the spec out late and your competitors already produce plentiful accessories that is right spec and well tested.

nexona88
can say that for accessories business, 99.9% you eat the losses and move forward. it's part and parcel when doing such business.

but you need to understand another thing, for accessories businesses, this note 7 debacle will not end them. as long as they did spread their product selections all around to cover other smartphones they are not enough bothered by this.

mydragoon
for normal rational human being, they will act accordingly and do what they can with what they are able to; aka not callously swinging the note 7 in front of other people's faces during this debacle even if they have to use it for example.

until society police nearly every single thing an individual human does ala Gattaca the movie, nobody is going to hold their breath to wait for your annual checkup to ensure you don't have brain tumor in order to drive a car.

btw, in case you still don't get it. there's no part of living without risks. hence your elimination of risk is moot as risk comes in many other forms so unless you choose to launch yourself into space in a capsule, you're at risk from many many other things in life than a note 7

merzchan
i want to believe..

norazwan79
very unlikely since they declared EOL for the product. so you may need to prepare to follow XDA as there is already ready developers who mention interest to continue the line as the note 7 has now become a premium rare product yet still top of the line in android phones. but ROM updates may be slow.

but for people like me, it doesn't have much of an impact as i don't update phones much yet can use for years.

JohnMax
ya. facing same conundrum as the S-Pen helps a lot.

what makes it worse is that the only reason i might consider back to note 3 is also because it has USB-3 transfer speeds. note5 is nice but ugh, no microSD and USB-2 speeds is really crippling