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 APPLE PAY IN MALAYSIA, Official arrives in Malaysia! Aug 2022!

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ericlaiys
post Mar 22 2024, 05:11 AM

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QUOTE(PowerGadget @ Mar 22 2024, 01:03 AM)
Hi all, did you guys managed to add your card to apple pay already? If yes, how you all solved the problem?

I called to CS, CS just bs me said they removed token and ask me tried again next day. Then next day said its apple problem. Apple say its maybank problem.

The problem occurred ever since i replace to a new debit visa card
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no problem on adding my debit card to apple pay. been using it few month but debit card seldom use.
now waiting for my new cc from maybank. will keep you posted. should be arriving next week
ericlaiys
post Mar 30 2024, 08:20 PM

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QUOTE(miyakochan89 @ Mar 30 2024, 07:51 PM)
i have been using apple pay/Wallet a lot recently and omg it's amazingly convenient! Was in Japan and the Suica card is easily integrated. Wise card can be used via Apple Pay as well as my MBB. Issue is my CIMB travel card does not work with Apple Pay, am thinking to apply for another credit card, any recommendations with good perks?
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At this stage, Apple Pay limited to
a)ambank
b) Standard chartered
C)hsbc
D) mbb
E)wise
ericlaiys
post Mar 30 2024, 10:54 PM

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QUOTE(ben3003 @ Mar 30 2024, 10:44 PM)
cos no benefit apple pay need pay additional fee ontop of cc fee
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yeah....add-on fees by apple. so who pay?
ericlaiys
post Mar 30 2024, 11:43 PM

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QUOTE(ben3003 @ Mar 30 2024, 11:18 PM)
Bank la, so why they need to use it lol.
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yeah ...eating their profit margin. if pass the cost to consumer & ask them to pay. sure no one want to use.
therefore better dont support.
the scenario like 1% fees on TNG reload via cc. now everyone make noise.
frankly speaking, want to use tng, just reload via duitnow. Problem solved.
However
a) want to get cashback from cc
b) want to get extra cash without pay advance cash
c) fulfill cashback quota
d) extra 8x point
and many more.....
ericlaiys
post May 21 2024, 09:11 PM

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QUOTE(ronnie @ May 21 2024, 08:53 PM)
I wonder Banks have to pay "Apple" to support Apple Pay ?
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yes need
ericlaiys
post Jun 6 2024, 11:43 PM

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This post has been edited by ericlaiys: Jun 6 2024, 11:47 PM
ericlaiys
post Jun 16 2024, 05:17 PM

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QUOTE(fruitie @ Jun 16 2024, 03:28 PM)
Not me speculating. Jasilu90 was the one.
I only pointed out that period is usually for HLB’s Connect Day.
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Frankly speaking, they got so many contest but I never saw winner list or anyone won awards.
Anyone got idea?
ericlaiys
post Jul 13 2024, 10:45 AM

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QUOTE(Icehart @ Jul 13 2024, 02:20 AM)
I tried to add Maybank cards to my Apple Pay. Keep getting "Could not add card" error. Anyone knows what is the issue? I can add the card just fine on my wife's iPhone 14 Pro.
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call bank. nothing we can help. just now i also had problem with ambank
ericlaiys
post Jul 19 2024, 11:54 AM

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QUOTE(The1stHumanBeing @ Jul 19 2024, 11:34 AM)
So as of July 2024, Malaysian financial institutions (FIs) that support Apple Pay are:
- Maybank (American Express, Mastercard and Visa credit and debit cards)
- AmBank (Mastercard and Visa credit cards)
- Standard Chartered (Mastercard and Visa credit cards)
- HSBC (Mastercard and Visa credit cards)
- Wise (Visa prepaid card)
- RHB (Visa credit and debit cards)

Are there any remaining FIs I missed out or any upcoming releases?
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u missed Vietnam....lol
ericlaiys
post Jul 21 2024, 10:46 PM

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QUOTE(wjleong15 @ Jul 21 2024, 10:07 PM)
Hi,
Anybody encountered card not added error when trying to add new card?
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Happened to me on Ambank cc, just call bank to settle with them. You need to provide seid on iphone
ericlaiys
post Jul 22 2024, 01:07 AM

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QUOTE(wjleong15 @ Jul 22 2024, 12:23 AM)
Mine was due to hsbc
Their cs dunno what to do
Has been wasted my time for nearly 2 months still not asking me seid or any other info
Just keep asking my device id and asked me try again 2 hours 2 hours…
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If apple pay support is important for you and cannot resolve then just cancel.
ericlaiys
post Nov 1 2024, 03:58 PM

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QUOTE(darren_yuri @ Nov 1 2024, 02:28 PM)
I tried.
But the card I want to add "UOB" does not support Apple Pay at all.
When will UOB MY actually realised that Apple Pay is useful for consumers.
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QUOTE(fruitie @ Nov 1 2024, 03:23 PM)
Tell that to HLB, CIMB and PBB too. laugh.gif
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the easier part is just applied those already available. to use applepay need to do integration and pay extra fees.
ericlaiys
post Nov 1 2024, 08:43 PM

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QUOTE(sHawTY @ Nov 1 2024, 05:50 PM)
And AMBANK (debit cards)
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so far only cc and ambank cc already support. if they support debit, then lose more money
ericlaiys
post Nov 20 2024, 03:59 PM

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QUOTE(kakalaku @ Nov 20 2024, 03:07 PM)
bank adoption rate for Apple Pay has really been poor doh.gif
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question very simple. who will pay the fees to apple?
Besides, using applepay dont mean better. I just get to know applepay use on hsbc dont entitle for 5x or 8x point. It will consider as 1x point.
ericlaiys
post Nov 26 2024, 10:57 AM

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QUOTE(The1stHumanBeing @ Nov 26 2024, 10:31 AM)
Really, where in their disclosure sheet and how about their cashback cards?
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QUOTE(svchia78 @ Nov 26 2024, 10:36 AM)
Which HSBC card you are using?

Platinum gets 8x points for contactless, but not Signature though.

Or you were saying no points at all for HSBC card?
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hsbc signature. had a huge argument with support when i found out.

go to retail shop, pay with hsbc cc using applepay

When statement date come, only get 1x point. [ quite easy to calc as few transaction, suppose to get 5k point, yet i get 1k instead). Retail spend = RM1k

According to cs,
1. Shop retail - yes. passed to get 5x point . however due to i pay using apple pay
2. Apple pay - 1x point


So i stop using applepay on retail for hsbc since only 1x. Technology is good but hsbc only give 1x point rather than 5x which prevent me from using it.

May be my card is low end hsbc signature . It is a marketing trick that i fall into. lucky only 1 transaction belore too late

This post has been edited by ericlaiys: Nov 26 2024, 10:59 AM
ericlaiys
post Nov 26 2024, 05:43 PM

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QUOTE(The1stHumanBeing @ Nov 26 2024, 05:21 PM)
Damn that is a crazy point reduction, from 5 points per ringgit if you use your physical card to only 1 point per ringgit if you use Apple Pay. Which HSBC credit card are you using though, because I checked HSBC's Apple Pay FAQ and it says this:

15. Do I earn reward points / cashback for Apple Pay transactions?
Apple Pay transactions are treated the same as the normal credit card transactions.

Unless you are using a specific credit card that nerfs the points when using Apple Pay, you should be getting the same amount of points regardless of payment method.
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HSBC Visa Signature.

CS replied like this
Its based on Visa signature reward points terms and conditions since Apple pay method is considered as Paywave and not online purchases. You may view the details at this link: mobile-wallets-terms-and-conditions.pdf

https://www.hsbc.com.my/content/dam/hsbc/my...-conditions.pdf

and

https://www.hsbc.com.my/content/dam/hsbc/my...-conditions.pdf

Continue to argue as it is retail. CS Checked retail - Code correct but still lost due to payment is ApplePay. So pissed off till i gave the survey bad rating!

That why i 'm so surprised that point awarded based on use physical card to swipe & applepay method when at retail shop.

This post has been edited by ericlaiys: Nov 26 2024, 05:47 PM
ericlaiys
post Nov 26 2024, 06:59 PM

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QUOTE(Thebestscammer @ Nov 26 2024, 06:04 PM)
shame, that is the same card i wanted to get and use apple pay with but if points awarded will be manipulated like this, no point getting this card anymore.

oh well

btw i went through the tnc you linked and there was no mention on anything about contactless payment or apple pay, so technically you should be entitled to the 5x points if the merchant code is correct.

maybe you can try to escalate the issue again and see if a separate agent can give a better answer
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well i did escalate and complained. However do i need to always check statement & argue with cs? They already mark apple pay as 1x point even confirmed retail shop is verified to get 5x. Those using VS card, you may want to double confirm if u really get 5x point on shopping at retail.

How many people are so free to check statement on point awarded? It wont be easy when got so many transaction unless it is big purchase & which transaction is using paywave, pin or applepay. Besides, i dont think it is CS problem. It is HSBC system. The system will auto calculate the point and award to user on statement date. Mean it is confirm applepay mark as 1x since availability for applepay from HSBC already few years, just that some people dont realise and bother to calc the point

i dont mind to share which shop that i did the transaction. It is Apple Switch retail. It is common to use applepay at apple shop. I want to see if really get 5x point on retail shop on that day.

This post has been edited by ericlaiys: Nov 26 2024, 07:19 PM
ericlaiys
post Mar 17 2025, 02:51 PM

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QUOTE(The1stHumanBeing @ Mar 17 2025, 12:37 PM)
Do you think Alliance Bank would honour supporting Apple Pay or they would conveniently forget like CIMB?
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no point guessing. just wait and see.
ericlaiys
post May 6 2025, 07:29 PM

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QUOTE(Syok Your Mom @ May 6 2025, 07:11 PM)
Is apple pay truly secure & unhackable?
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Googlepay and applepay. It's hide the cc number to merchant and display other numbers
ericlaiys
post May 7 2025, 09:47 PM

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QUOTE(kakalaku @ May 7 2025, 06:03 PM)
extremely disappointing from Apple and the banks - zero progress ever since adding support for RHB Bank in may 2024

especially when Google Pay has been adding support for a few new banks over the past one year
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nothing to do with apple. Bank dont want to pay fees to use apple pay.
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