QUOTE(lexboy85 @ Sep 10 2016, 01:22 PM)
I did read somewhere that apple confirmed diff supplier. But, nobody can confirm if product is free of problem. Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29
Samsung Samsung Galaxy Note 7 Official Discussion V6!, Replacement scheme starting from Sept 29
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Sep 10 2016, 01:25 PM
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#61
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Sep 10 2016, 01:53 PM
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#62
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QUOTE(gogo2 @ Sep 10 2016, 01:26 PM) I think he not sure. But everyone know NOTE7 got problem. Who will buy Note7? I think probably no one. You never know which explosive Note 7 you get since some didn't plan to exchange it. For 2nd hand. So really 2nd hand note 7 is probably 0 value. Not worth risking your life and family life. I would think Note 7 after all these recalled would have better quality than any other phone. Reasoning:1) QC for Note 7 would be more stringent than ever because Samsung cannot afford to have any mistake again. Therefore, quality improved 2) All the phone would be recalled after this. Even if Samsung decided to refurbished the phone, again, they would ensure the QC would be more stringent. 3) If someone decided not to exchange it, I read somewhere that they are now establishing a system where user can check using the IMEI on which phone are affected. Come on lah. It makes no sense that phone is of 0 value. Even some branded cars which suddenly caught fire, also people are still getting it. If give you this phone for free, you don't want it? Well... |
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Sep 10 2016, 01:55 PM
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#63
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QUOTE(0300078 @ Sep 10 2016, 01:48 PM) Even same doesn't mean it will explode... The battery supplier supplies to a lot of brand not just Samsung or apple. Maybe combination of hardware and this battery will cause explosion? Hmm.... Okay... This i am not sure... Can suggest to Samsung to look into this.Just the combination of the other hardware with the battery itself may be the cause of the explosion. Anyway, now with the spread like that I originally planned to trade in my note 4 for it also have to cancel. Because I always charge my phone and use GPS and drive in my car. I afraid it may explode. Guess note 8 will be my next update. Better dont think of Note 8. If you think of Note 8, then better think of Note 9 or Note 10. Just saying.. This post has been edited by thugs: Sep 10 2016, 01:57 PM |
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Sep 10 2016, 02:09 PM
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#64
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Sep 10 2016, 02:48 PM
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#65
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QUOTE(L3aVy @ Sep 10 2016, 02:20 PM) Definitely. That explains why it takes time to replace the phone. Time required production, QC, shipping etc. I am sure Samsung is not giving up the mobile market. Or else, less competition, less improvement! |
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Sep 10 2016, 02:52 PM
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#66
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QUOTE(mfa682 @ Sep 10 2016, 02:40 PM) gonna take some time tho. hopefully note7 will be back on sale by the end of the month. surely their sales hurt a lot due to this issue. regardless I'm still gonna get one. Those who are too concerned of their safety due to this phone, please sell to this bro at pre-order price with all the freebies. Or even maybe at a cheaper price because you wouldn't want to risk even a single minute of your life due to this phone. Bro, help you get cheaper price. |
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Sep 10 2016, 02:59 PM
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#67
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QUOTE(mfa682 @ Sep 10 2016, 02:56 PM) lol thanks but no thanks. pretty sure they already fix the issue by the time the phone is back on sale. I had great experience with Samsung phone, not so with others. At least Samsung dare to make such a big and important decision this time round. I am sure you will still continue to have great experience and enjoy the latest technology with Samsung phone. |
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Sep 10 2016, 03:08 PM
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#68
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QUOTE(nexona88 @ Sep 10 2016, 03:03 PM) "India is one of the few markets where pre-orders for the Galaxy Note 7 didn’t include any freebies; instead, customers in the country were offered the new Gear VR at a reduced price of Rs. 1,990 (roughly $30)."Samsung Malaysia will quote you this. Hope Malaysian customers would not want any freebies during pre order! |
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Sep 10 2016, 07:14 PM
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QUOTE(Max2006 @ Sep 10 2016, 07:11 PM) Oh this. Well, somehow I think this method is only useful do the buyers. For other people who don't use Note 7, they don't really care whether your phone got the sticker or not. What will they do is, "Nampak Note 7, I terus lari". I hope you know what I mean. Nobody can condemn your thoughts because that's strictly your opinion. Hopefully people around you won't use Note 7 or else you have no more friends. Cheers!Also, in future, let say if I buy a new Note 7, I take it out and go to work with my colleagues. I take it out and yam cha with friends. They all will ask me to prove if my phone is the replacement unit and free of problems. I know this is just a small matter. But after spending 3K, I still need to bear with all those troubles. what a bummer. I know in the future, Note 7 issues will be fixed and safe. No doubt about that. But in real life scenario, how many people around will understand that? If they do follow the tech news, then it's fine. If they don't, you have to explain to them one by one and prove that your phone is safe. I know later some people especially those Note 7 supporters will condemn my thoughts. Well, go ahead. I just give my opinions. I have nothing to shame about. |
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Sep 10 2016, 07:41 PM
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#70
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Sep 10 2016, 08:19 PM
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#71
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Sep 10 2016, 08:45 PM
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#72
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QUOTE(azhar75 @ Sep 10 2016, 08:40 PM) Very professional...Double Thumbs up... Dont forget to turn off the device yaa... Later itu dispatch boy ride motorcycles in the middle of the heat, park at Petrol Station to pee and seconds later...kaboommm... The Next Military Weapon is invented ... Of course professional. Hows your xiaomi? Thinking of getting xiaomi now. Cheap and good. |
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Sep 10 2016, 08:46 PM
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#73
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Sep 11 2016, 02:55 PM
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#74
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QUOTE(khainiz94 @ Sep 11 2016, 02:45 PM) Apple is still the best because the phone is too expensive to begin with that is why they treat us well. Samsung SC is the best but in terms of how SME handling this case, I think they are not doing it well just like Sony, in my case, Yellow Tint problem on the display. I keep replacing the display almost 5 times, keep ulang alik from Seremban to KL and after that it is okay. Then, the phone start to lag so bad that I just hate the phone. That is why I never trust Sony anymore. Sometimes we just have to syukur. At least get replacement...But at least Samsung replace the phone for free where Sony keep repairing the phone until lose one screw. I called them, they said only 200 units supplied across Malaysia. Not each store but 200 units have to be divided accordingly. But I still stick to the Note series eventhough the debacle is at its worst. The SC is the best and they really taking good care of me well. After repair my old Note 4, they call me after 1 week to check how was the phone and it is working as expected. |
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Sep 11 2016, 04:08 PM
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#75
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Sep 11 2016, 04:09 PM
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#76
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QUOTE(squall_kay @ Sep 11 2016, 03:32 PM) I'm glad they offered replacement. Shit already happened, they're tried to fulfill all those customers demand although some customers demand kinda errrkkkk....haha. Honestly, can't fulfil everyone's request and demand. Just put yourself in their shoes, you wouldn't know what to do as wellLooks forward for new replacement phone. The note7 in hands feeling really nice, my old s7e just collecting dust in my drawer. |
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Sep 11 2016, 04:13 PM
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QUOTE(khainiz94 @ Sep 11 2016, 03:01 PM) That is why I am so bersyukur got free replacement. Plus with free screen crack protection, that already keep me being a loyal customer. The problem with SME is that they do not communicate with the customers properly. A lot of misinformation. Some say got loan phone, some not. Kalau saya jadi diorang pun marah jugak. Yea, i think too kelam kabut. This is one huge incident Samsung trying to handle. Not that easy though. If like Sony, just replace the battery and done with it. No compensation for all the troubles. And one missing screw Luckily they didn't just replace the battery. That's one i wouldn't hope to. |
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Sep 11 2016, 07:20 PM
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QUOTE(khainiz94 @ Sep 11 2016, 07:14 PM) Recently I just asked about phone loan if I don't have any spare phone on FB. Samsung SC Seremban just called me around 5 pm and asked me to bring the Note7 phone and they will keep the phone until 29th. And at 29, come back and return the loan phone. At least they gave you a loan phone. Well, better than nothing and wait for Note 7 back!The give me a Note5 Pink. Felt so weird becuse already used a Note5 before. Now feel much more safer. |
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Sep 11 2016, 07:22 PM
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I just called Courts again just to check whether need to bring phone + box + accessories.
CS said, yes. But I mentioned email only asked for phone. She said, no, phone with box and accessories. And she add on, not freebies. One thing not good, she also mention only can collect at the nearest branch at where your delivery address is. But this phone is pre-ordered by my friend. So, it's nearer to his place! |
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Sep 11 2016, 07:26 PM
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QUOTE(khainiz94 @ Sep 11 2016, 07:23 PM) So appreciate what Samsung have done to me. Will definitely keep using the Note series devices. This is what I said about the Samsung SC. They are the best in after sales service and always took care of their customers well. You are right. Their CS via phone is quite good as well. But not good experience with Livechat. Let's hope Samsung going to deal with this battery issue professionally and increase the QC in order to gain back Customer's trust. |
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