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> PayPal discussion thread, No PayPal fund sales allowed!

iampokemon
post May 29 2011, 02:47 PM

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QUOTE(blacktubi @ May 29 2011, 02:19 PM)
i have problem with paypal topup.. i add fund RM30 by topup using my maybank.. it have been 1 days now but paypal didn't update any amount in my paypal, but maybank already deducted RM30...

how long is this transaction takes? Today is Sunday
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It takes forever. Call them up after 5 days for a refund. Currently the top up service failed and they never inform or put up a notice. Malaysia banks, can't expect much from them..
iampokemon
post May 29 2011, 03:10 PM

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QUOTE(blacktubi @ May 29 2011, 02:51 PM)
almost everyone top up from other banks failed?
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Not sure. Cimb and Maybank both fail. RHB confirm can pass well, other banks no news about them..
iampokemon
post Jun 1 2011, 11:30 AM

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QUOTE(jinj @ Jun 1 2011, 01:02 AM)
hi, need some help here...i want to transfer money to a friend in usd. firstly paypal said i have insufficient fund and ask me to top up. i was confused as i thought that it should be deducted directly from my maybank acc. nonetheless i top up my paypal acc and proceed on sending money. then the problem was paypal ask me to finish the confirmation of my debit card. i really have no idea bcoz i am already verified..pls help! sent an email to paypal and didnt receive any reply.

here was the statement 'Sorry, we can't complete this transaction right now. Please finish the card confirmation process first, then try this payment again.'
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what confirmation does that mean? The 4 digit code again? And are u sure above your paypal "my account" it have the word verified?

Perhaps u should try link it to other bank card such as pbe debit card.
iampokemon
post Jun 1 2011, 02:09 PM

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QUOTE(jinj @ Jun 1 2011, 01:36 PM)
yes it is stated as verified..actually i open up  a thread b4 knowing there is this thread for paypal problem..
here is d link
http://forum.lowyat.net/index.php?showtopi...&#entry42770371
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I've never encounter this problem before. Last time you use don't have this problem? Have you tried setting up your My account under profile there? Both credit card and bank account.
iampokemon
post Jun 1 2011, 02:31 PM

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QUOTE(jinj @ Jun 1 2011, 02:24 PM)
lol first time transferring...they send me another email n say tat they blocked it due to unusual activity=.=..then ask me to try 1 or 2 days later, not sure if they adjust anything though..then i successfully withdrawn money from pp..problem is it didnt appear on my acc. i called them n they say that even if the transfer is completed it still needs 2 to 4 working days to appear in in my acc...is tat true?sigh.
she said that if i wan to tarnsfer usd, need to top up if i dun hav cc...but i transfer 1 usd n it directly deduct from my maybank acc....
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Yeah it's true it needs 2-4 days time for withdrawing. Now try not to top up using Maybank or you will risk getting your money stuck. I guess the only way is to wait them solve your block account problem
iampokemon
post Jun 1 2011, 04:27 PM

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QUOTE(jinj @ Jun 1 2011, 03:02 PM)
i solve d problem d, so i bought usd directly via a fren...n how cum i need to pay a fee of 13.91usd for 349 usd? i tot it's free it transfer thru paypal balance? n for the fren who sold me, she onli kena a charge of 1.75 usd? i already put as personal payment..

who usually pay d fees? me or the receiver?

sum update...i bought another extra usd14 in order to pay the fees...n so when i transfer the money which is 349 usd again...the fees bcum 3.49usd instead of 13.91usd....i was WTF???
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The 13.91USD charged should be correct, but why your friend that sold you kena charge 1.75USD? Maybe she see wrongly or this is another new implemented charges for personal payment.

Who usually pay the fees is up to the sender, she can choose which option she want, either you pay or she pay.

For your second time they charge you 1% instead of 3.9% previously? That's strange.. But then if you transfer money you won't kena charge wer. Why you also kena charge? Try post a screenshot for it, I'll try see what is it.
iampokemon
post Jun 1 2011, 07:50 PM

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QUOTE(jinj @ Jun 1 2011, 05:52 PM)
errr...how to take a screenshot?
firstly the fren i bought from is actually a us paypal acc holder...mayb is different? i called pp n ask about the fees...they say they charged a fee if it's international transfer=.= but the rules n regulation state tat transfer from paypal balance is free....

why did u say tat the usd13.91 was correct? from my interpretation is tat r u  saying tat i shud be charged n my fren shud not?little confuse...
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The 13.91 USD charged is correct but double charging your friend too seems weird. But since Paypal tell you that's international fee so maybe it is. I usually use Mass Payment which only deduct $1 USD no matter how much amount you transfer. I'm not sure but I think it has something to do with Personal, Premier or business account too. You might want to investigate more into that. Mine is premier and I didn't received any double charges for transferring funds

To take a screenshot, press the button "print Screen" on your keyboard, open up "paint" program and select "paste". Save the file and upload it here


Added on June 1, 2011, 7:55 pm
QUOTE(nshady @ Jun 1 2011, 05:28 PM)
Hi, wanna ask...lastime i verify my paypal through virtual debit card(rm25). It is possible if i want to add a real debit/credit card now? Possible to withdraw from paypal to real debit card?

Besides that, if i am on a personal account and verified, is there a limit for sending payment to a friend's paypal and receiving from a private paypal as well?
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I'm not sure you could remove the previous link to the virtual debit card but you can add and link to another card. I think just go to "add credit card" there and select your new debit card as primary.

You may withdraw your Paypal funds anytime you want. But withdrawing is direct to your bank account, not using your card number anymore. You might try it yourself which would be easier to understand.

If you always transfer funds it's better to upgrade your account to Premier which is free and works similar to Personal account. Or you would always get your account under limitation and investigate by Paypal.


Added on June 1, 2011, 8:00 pm
QUOTE(diehard1979 @ Jun 1 2011, 05:15 PM)
personal to personal got charge meh?
I never see this b4.
so far only those personal to business or business to personal got charge right?
or from 1 country paypal fund to antoher country paypal account got fee?
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I'm not sure about this oh. I am under Premier, I transfer to people under personal payments also got charge. But then when someone else transfer funds to me using personal payments he say no charge at all from both of us. sweat.gif

This post has been edited by iampokemon: Jun 1 2011, 08:00 PM
iampokemon
post Jun 1 2011, 09:42 PM

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QUOTE(jinj @ Jun 1 2011, 09:04 PM)
my account got ban too due to unusual activity...go paypal!
i do not know how to use mass payment though...but y r the fees different?
still, it shouldnt b any charges if it is directly from paypal balance, as stated by them...
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Hehe I have no idea why you'll be deducted 1% of the total amount even u're the sender. Maybe it's because u're using personal account. Try upgrade to premier account. Because somewhat I saw somewhere that premier account have better privileges and benefits.
iampokemon
post Jun 2 2011, 01:04 AM

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QUOTE(laurasarina @ Jun 2 2011, 12:08 AM)
oh no! I guess im the newest member having the same problem with the top up tab. did my top up today using cimb & the new balance didn't showed up at my paypal account. called paypal right away & they informed me to wait for another 3 more days for them to check. is this the correct procedure?

how long does it takes for paypal/meps fpx/cimb to refund to me? i seriously hope this matter could be resolve asap. i should have use rhb instead of cimb just now, darn!
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I waited nearly 2 weeks also haven't get back the refund. But paypal staff always call me to update me the status. I guess the funds won't get missing, just it took some time for the refund.

Paypal say they have not received the money from RHB therefore the funds couldn't be allocated to me.
iampokemon
post Jun 2 2011, 10:46 AM

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QUOTE(Hornet @ Jun 2 2011, 03:03 AM)
Did they say what they will do next?

I'm still waiting for a single updates from them doh.gif
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They ask me to call cimb to check first. Cimb says the transaction is completed on their side so I think the main issue is RHB or fox there.

So all I could do is just wait for a few more days and paypal will call me back again.

They say my paypal name does not match my real full name so that's why the transaction couldn't complete well. But that's not the problem I think, since top up using rhb has no problem.


Added on June 2, 2011, 10:48 am
QUOTE(Chuckiekey @ Jun 2 2011, 08:54 AM)
I remember we are not allowed to top up with local bank accounts or credit card right? I thought only CC?
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I think since February this year they allow top up function dy. But I just start using it for the first time and got this problem. Quite a disappointment.

This post has been edited by iampokemon: Jun 2 2011, 10:48 AM
iampokemon
post Jun 2 2011, 10:02 PM

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QUOTE(nshady @ Jun 2 2011, 08:19 PM)
Thank you very much for your reply. I'm a personal and verified, no limit for send and receive right? If i receive like 1k usd per month...personal ok?

And i verify my account only through adding a debit card to my paypal, don't have any US bank account.

TQVM
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Try not to use personal. Sometimes paypal staff will limit your account activity when they feel suspicious.

Yeah I also link my paypal using debit card. No need a US bank acc


Added on June 2, 2011, 10:09 pm
QUOTE(laurasarina @ Jun 2 2011, 09:10 PM)
gosh, 2 weeks is kinda long for them to investigate where the money has gone to. Actually i did call CIMB Customer Service before Paypal on that day just like what you did above and they said the same thing - the transaction was successful for their side so they asked me to check with Paypal since theirs was no problem at all. And yes, my savings decreased automatically after I did the transfer.

I do wonder if there is any focal person/dept. in charge of RHB OB PAYPAL in RHB Bank since the fund is deposited to RHB OB PAYPAL, maybe they could do something about that account as many of us are having troublesome on fund transferring.

Btw, has anyone contact MEPS FPX regarding this issue? Can we call their HELPDESK TOLL FREE but the bracket reads FOR BANKS ONLY. Hmmmm... hmm.gif
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I did not call meps or FPX about it because my initial thought is that cimb should be responsible since they are handling my money. But then paypal call me up and assure me they will solve this for me. Cimb have the not their problem attitude, they would not help u in it or even bother to solve the problem

This post has been edited by iampokemon: Jun 2 2011, 10:09 PM
iampokemon
post Jun 2 2011, 11:43 PM

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QUOTE(nshady @ Jun 2 2011, 11:14 PM)
Oh, so do you suggest me to upgrade to premier account? Are there any fees for sending or receiving money to/from someone's paypal private account?

But being a premier account holder, safer?

thanks.
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Yeah I would suggest you to upgrade to premier account and there are more privileges. Not sure what the privileges are. It's safer in terms that Paypal seldom would limit your account sometimes.

Sending money wouldn't have any charges but in some cases the sender still will got charged which I have no idea why. But receiver will be deducted of 3.9% of the total amount.
iampokemon
post Jun 3 2011, 06:03 PM

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QUOTE(nshady @ Jun 3 2011, 03:33 PM)
How much will the sender be charged?

Btw, this is according to the fee structure page.

For personal payments- Free when you use your PayPal balance ***

3.4% + RM2.00 MYR

for credit card payments
(either the sender or recipient can pay this fee).

But how come receive payment got fees?
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personal payments is different, u can set either the sender or receiving pay for the service fee.

But if sending money normally using the send payment tab, the receiver would be charged an amount of service fee.
iampokemon
post Jun 3 2011, 10:14 PM

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QUOTE(nshady @ Jun 3 2011, 10:10 PM)
How many % fees if someone use the send payment tab to send me some money? 3.9%?
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3.9% I think. But it's applicable to the receiver only and he'll get protection from paypal. Personal or mass payment does not provide any protection to the receiver so the fees is low too


Added on June 3, 2011, 10:18 pm
QUOTE(deejay220989 @ Jun 3 2011, 07:25 PM)
Hi guys!

I tried my luck calling RHB, they said that they will now entertain non-RHB customers who topped-up but did not receive funds from PayPal. Just give them all the necessary details especially the FPX transaction ID.

I'm not sure whether is it helpful, but at least RHB is doing something now biggrin.gif
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That's great! By right they should have start handling it. I think rhb system sux. They should know something is wrong in the beginning and not wait until people call them up, and this case has been on for a month.

This post has been edited by iampokemon: Jun 3 2011, 10:18 PM
iampokemon
post Jun 3 2011, 10:48 PM

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QUOTE(phat_ox @ Jun 3 2011, 10:26 PM)
I need some advise guys, is it possible to cash out money in paypal account into my CIMB bank account? Or do I need another bank's account for this purpose?
Not really sure how this works.
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Yes you can do that. No need a special bank for that.
iampokemon
post Jun 4 2011, 05:59 PM

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QUOTE(kakicam @ Jun 4 2011, 05:08 PM)
guys can we still use debit card to verify paypal...? and do i need to top up if i want to buy using paypal
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Yeah you can still use it of course. And you no need to top up, it will deduct straight from your debit card which is much easier. And the top up service is currently in havoc. It's advisable not to use the top up service at this moment.
iampokemon
post Jun 4 2011, 07:06 PM

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QUOTE(kakicam @ Jun 4 2011, 06:42 PM)
oic. but the fee will be transfered into paypal account right..?
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You will hardly get the funds if you use the top up function unless you use under RHB top up.
iampokemon
post Jun 4 2011, 08:10 PM

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QUOTE(nshady @ Jun 4 2011, 07:29 PM)
Thank you iampokemon. Btw, if i want to send funds to my friend's paypal, is it that i click the "send payment" tab and then "personal payments". There you can see "purpose of payment" with 4 boxes available to make a tick. Shared expenses, Payment Owed, Rental charges and Others. Choose Others right?

TY.
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Clicking any of the 4 options would still be the same. The funds would still reach your friend and the same service fee will be charge by Paypal to either one of you if applicable.
iampokemon
post Jun 5 2011, 12:36 AM

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QUOTE(deejay220989 @ Jun 4 2011, 10:42 PM)
Oh ya..btw I forgot to inform you guys one thing..

I called PayPal every few days to request for any updates and guess what? PayPal gave me free USD10 top-up to my PayPal account! They say that this is a token to show that they are really sorry for their delay for tracing my funds..although its actually RHB's fault and not PayPal..

So..get your USD10 now!! laugh.gif
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That's great! But I heard that RHB is going to merge with Cimb or maybank. Not sure if it might affect the refund process or not.

This post has been edited by iampokemon: Jun 5 2011, 01:14 AM
iampokemon
post Jun 5 2011, 11:51 AM

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QUOTE(deejay220989 @ Jun 5 2011, 10:55 AM)
Huh? RHB gonna merge? Hmmm..I don't think it will affect the refund process..at least we still have PayPal to refund us..
Refund to your PayPal balance
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Yeah saw it in the paper. But I think the funds now is stuck at RHB side since paypal told me they haven't receive anything from the bank yet.

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