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Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded

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TSGameSky
post Sep 14 2016, 05:21 PM

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QUOTE(alifhezrey93 @ Sep 14 2016, 04:57 PM)
report...report... mad.gif
yes, but I think my streamyx acc still under 1 year.
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they actually can do it without you terminate... they just lazy to do it so give you such excuses.

see a lot forumers already got their price reduced..by using skmm method.. dont give too much face..get our rights.
TSGameSky
post Sep 14 2016, 06:48 PM

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QUOTE(XloveE @ Sep 14 2016, 06:45 PM)
Currently I am having bill - RM140 for 4Mbps (I think the contract ended last year), what should I do?
Please guide the steps so I also can change it
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use materials from first post nod.gif
TSGameSky
post Sep 29 2016, 04:21 AM

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sometime they will try to ignore your complaint then silently close thr report..just makesure you put remark complain back in the cfm complaint
TSGameSky
post Sep 29 2016, 03:09 PM

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QUOTE(YoungMan @ Sep 29 2016, 02:58 PM)
Is it still possible to get RM88 for 4mb? If yes how to get for existing streamyx?
And what's the discount for those income below RM1500? thanks.
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check first post for more info on that nod.gif
TSGameSky
post Oct 5 2016, 12:19 PM

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QUOTE(shaun_kok @ Oct 5 2016, 11:50 AM)
Finally 8Mbps/RM140 upgrade has been successful today after a lot of argues...
Need to check next month's bill however to know.
Consider to be very lucky since some cannot upgrade from 4Mbps to 8Mbps or even stuck to 1Mbps due to infrastructure issues.

2 pictures has been given which is 4Mbps on left pic(screenshot 23/9/2016) and 8Mbps on right pic(screenshot on 5/10/2016)

Streamyx 8Mbps speedtest result
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meaning same thing..just retriction on "place"?
TSGameSky
post Oct 23 2016, 11:02 AM

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QUOTE(Mayoi @ Oct 23 2016, 01:39 AM)
At last got free upgrade, from 1Mbps to 4Mbps-pay RM110(still f*cking expensive)
Anyone use Streamyx blockbuster 1Mbps-RM110 go complain to http://www.complaint.cfm.org.my/
Argued with them, just say you want "Fair Price"

Use this point
-why 4Mbps pay RM88 but i pay RM110 for 1Mbps.
user posted image
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good job.. added yours as template for point nod.gif ..now we can pressure them more since najib said next year budget should decrease the subscription budget.. use your consumer rights guys
TSGameSky
post Oct 23 2016, 12:38 PM

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QUOTE(cham18 @ Oct 23 2016, 11:38 AM)
hi do i need to make official complain towards tm b4 i can post at CFM website? bcoz i can from the form need to include complain number as well
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no need...use the template and info from first page..blast em.

QUOTE(alpha0201 @ Oct 23 2016, 12:11 PM)
Mcb TM, it's already difficult to try upgrade streamyx plan let alone getting unifi at my place.

I have to wait for someone in my Taman to unsubscribe their faster broadband speed then I can go apply.

I want to apply 8mbps but ended up settling with 4mbps. To even get 4mbps I have to wait a few years for them to offer me.

Why I wait for them to offer me? Because bloody TM didn't do jack shit when I ask for upgrade multiple time.

"Maaf tuan, habis port" which was their default reply every time I ask them.

We didn't apply for slower broadband because we wanted to, because you TM pieces of shit monopolise my area and give us no alternative and remained stagnant. Bloody hell.
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report to skmm/cfm and stated you will not close your report until you get the service..even tho they said no service or out of port..keep pressing them
TSGameSky
post Oct 23 2016, 12:42 PM

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QUOTE(WiLeKiyO @ Oct 23 2016, 12:41 PM)
This is the reply I got from TM,
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if you contact TM..they will use this as reply, use the CFM method...no use contacting their helpline.
TSGameSky
post Oct 23 2016, 07:39 PM

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QUOTE(neuro4869 @ Oct 23 2016, 07:33 PM)
Their email reply. Hope CFM can do something
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via tm helpline? basically pointless.. after you complaint via cfm..tm should call you within 3 working days.. and from there just keep saying you are not happy with such layanan and so on ...just use the info from this thread.

check back 1-2 working days on your cfm complaint..sometime TM will silently said issue resolved and said customer acknowledged on call.. from there you just said you never agreed on it and ask for discount and press more.


TSGameSky
post Oct 23 2016, 07:40 PM

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QUOTE(aku_dia @ Oct 23 2016, 07:38 PM)
their reply is BS...
my friend although live luar bandar, but his salary almost rm4k or more.. he can apply the 4mbps for rm88..
my house not yet bandar still cannot get the 4mb rm88 package.. also my salary below rm2k
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press them more..
TSGameSky
post Oct 23 2016, 07:55 PM

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QUOTE(khelben @ Oct 23 2016, 07:40 PM)
Malaysian telcos will never reward loyal existing customers wan la. Because they get nothing if they reward them and if they don't, those customers will not switch anyway laugh.gif
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the ..switch la..like u got a choice..attitude lol ...basically what else do most people have? in kl, klang valley..maybe got other fixed line choices..but other states?

QUOTE(neuro4869 @ Oct 23 2016, 07:44 PM)
Already submitted complain on cfm early today. Now waiting.
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in 2-3 working days
TSGameSky
post Oct 23 2016, 10:10 PM

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QUOTE(dannychen @ Oct 23 2016, 09:46 PM)
lets hope for some good deals coming soon...
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fingers crossed.. it's tm..monopolize
TSGameSky
post Oct 24 2016, 02:16 PM

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QUOTE(arkz_xyxy @ Oct 24 2016, 01:33 PM)
after report to cfm,, my streamyx 8mb price reduced from 160 to 140... she told me i had a good record on payment since 2008 and deserve to get this discount.. she told me also not to tell other people..  doh.gif  doh.gif  too bad my area doesn't have unifi..
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no such thing as "good payment record" ..if got why I dont get it at first place too..as well as other forumers.
TSGameSky
post Oct 24 2016, 09:10 PM

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I'm more thinking of like this..

for asking unifi coverage:
lodge report to cfm, and mention you wont close the report until you get the coverage..just keep on commenting the cfm customer report status.

for streamyx:
keep demanding more affordable pricing, lower price package..and obviously on cfm.

more report on cfm.. let's say 50% of subscribers reported on cfm..sure something rite?

inb4 u tak suka u go keluar.

TSGameSky
post Oct 25 2016, 04:26 PM

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QUOTE(Mayoi @ Oct 25 2016, 03:19 PM)
To get 4Mbps-RM110 - (my experience).You need subcribe Streamyx blockbuster 1Mbps, then they will upgrade to Streamyx Blockbuster 4Mbps.

--start--

1.Complaint to CFM website say " Why i need pay RM110 for 1Mbps when other pay 1Mbps-RM68 and 4Mbps-RM88. Feel cheat with TM."

2.After you make a complaint they will send email/replay
3.After you received replay from TM,  replay at CFM website,
"disappoint with TM answer/offer because it expensive, i just want cheap package or fair price either 1Mbps-RM68 or 4Mbps-RM88. Why i need pay more when other can pay less."

4.After that, maybe they will call and offer 4Mbps-RM110. You decide want take or not.

---end---

I think TM willing to upgrade SPEED but not downgrade PRICE because they need maintain/increase the PROFIT.
Just dont mention about package super-duper saving. If not they will offer you 4Mbps-RM130.
And also please don't close the report at CFM Website if you don't get the offer.
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nice. will put this up on first page later for reference
TSGameSky
post Oct 26 2016, 03:01 PM

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QUOTE(WiLeKiyO @ Oct 26 2016, 02:57 PM)
Anyone receives a reply from CFM ?
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be patience, normally once they replied report received acknowledgement... around 1-2 working days TM will call you up.l
TSGameSky
post Oct 26 2016, 03:08 PM

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QUOTE(WiLeKiyO @ Oct 26 2016, 03:05 PM)
TM did call me yesterday and they told me nothing they can do. The promo for 4Mbps @RM88 is ended. No free upgrade or discount for me as well.

So I write an email again to CFM, I am not satisfied with TM's respond.
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using the web complaint? just leave your remarks in the comment section there.
TSGameSky
post Oct 31 2016, 10:41 PM

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more ppl to report to cfm, and share this thread on FB, tweeter then
TSGameSky
post Nov 2 2016, 03:48 PM

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try put more on comment.
TSGameSky
post Nov 3 2016, 09:52 PM

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QUOTE(neuro4869 @ Nov 3 2016, 05:04 PM)
Not sure when, i googled it up.
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last year's afaik..it's not even promoted..someone spilled the beans

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