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Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded

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TSGameSky
post Sep 8 2016, 01:09 PM

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QUOTE(liquidsny @ Sep 8 2016, 12:14 PM)
can tell me exactly how to insist i want keadilan when they call? kinda scary
i really want that 8mpbs for 140.. been paying rm140 since 2006

oh wait btw how do we know how long have we been a customer for streamyx? i've forgotten how long have i subs to them
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why scary? we user need exercise our rights. Just send cfm complaint, later got TM call to you. Just say everything on first page on this thread and you feel so not fair treated like this.
TSGameSky
post Sep 9 2016, 03:54 PM

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My this month's bill, which reduced to RM130 (without gst yet). I doesn't need to go TMPoint to terminate or re-apply. TM billing account will adjust it for you in the forward month.

Those paying RM 160+ for 8Mbps, or RM 140+ for 4Mbps, just use the cfm method to get fair treatments. Streamyx still have the same price for ages, it's 2016 and yet they still ask us to pay old expensive rates, with reduced quality somemore. Get your RIGHTS!

Attached Image
TSGameSky
post Sep 9 2016, 04:04 PM

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QUOTE(salimbest83 @ Sep 9 2016, 04:01 PM)
eh bro
i just come here.
what should i do.
now im on the 160 8Mbps
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Refer my first post on what you should do. Just fire up an email or lodge complaint on cfm website.
TSGameSky
post Sep 9 2016, 04:09 PM

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Added August and September bill for comparison.

This post has been edited by GameSky: Sep 9 2016, 04:09 PM


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TSGameSky
post Sep 9 2016, 04:15 PM

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QUOTE(lowstate @ Sep 9 2016, 04:14 PM)
current offer for 8mbps @ RM140? I checked online and it shows 160
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refer first post
TSGameSky
post Sep 9 2016, 04:23 PM

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QUOTE(lowstate @ Sep 9 2016, 04:19 PM)
I made inquiry on TM website and they call me few days later and confirm that my area able to support up to the desire speed but pricing is at RM160. If RM140 then I would be glad to sign up anytime

thanks man for referring me the first post.
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Use the first post info, tell them, to get yours to RM140 instead of RM160 nod.gif
TSGameSky
post Sep 9 2016, 04:28 PM

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QUOTE(lowstate @ Sep 9 2016, 04:26 PM)
Not sure if online application entitled for first month free or not  brows.gif

will make another inquiry to double confirm.
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They more or like will say yours not eligible, well that's first excuses they gave me earlier on. But I insist, so yeah, got the discount as well.
TSGameSky
post Sep 9 2016, 04:30 PM

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QUOTE(salimbest83 @ Sep 9 2016, 04:27 PM)
just sent cfm a complain
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QUOTE(Akmall540 @ Sep 9 2016, 04:27 PM)
u need to report to tm first and wait then u can report ur complaint to mcmc website. the thing is i want to report it directly to mcm. so how?
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Can directly send complaint to CFM website, just refer to my first post on how to report, the template used and how to get the discount nod.gif .. at first they will say yours not eligible..bla bla bla, only for new users (shoot them with so old users treated like what la?) bla bla..and attempt to close your cfm report..

Just DON'T let them close your CFM report, kindly just INSIST you want the discount, else you say will send another cfm report.
TSGameSky
post Sep 9 2016, 04:32 PM

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QUOTE(lowstate @ Sep 9 2016, 04:30 PM)
saying like, if you give me package for rm140 then I will sign up immediately. else I will re-consider again
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just use the materials on first post to get RM 140 nod.gif .. if you say like that they will just ignore you later on lol
TSGameSky
post Sep 9 2016, 04:35 PM

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QUOTE(salimbest83 @ Sep 9 2016, 04:33 PM)
oh ok. will wait their reply next week

my role now = buat keras kepala want discount same as new user rite?
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yup.. but don't use rude words la laugh.gif ..last time it took me 3 hours to have TM call me to explain I am not eligible.. bla bla bla.. lel.. they probably will call you next working day nod.gif
QUOTE(Akmall540 @ Sep 9 2016, 04:33 PM)
they need SP report no. Mandatory field to fill in. I dont have any. So how?
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Tick Dilapor pada SP to NO

This post has been edited by GameSky: Sep 9 2016, 04:36 PM
TSGameSky
post Sep 9 2016, 04:38 PM

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QUOTE(salimbest83 @ Sep 9 2016, 04:37 PM)
how hard to fight with them if they keep saying tat?
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use the first post materials nod.gif
TSGameSky
post Sep 9 2016, 04:40 PM

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QUOTE(Akmall540 @ Sep 9 2016, 04:39 PM)
Yeah i know, but it will direct goes to all the SP contact link with no option to proceed. Need to lodge offical complaint to TM first.

and now im searching how to lodge a complaint at tm website and still fail to find any complaint form that i need to fill in.
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Mine last time doesn't need for the SP number.
Or you can just register on the cfm website for an account first.
TSGameSky
post Sep 9 2016, 04:43 PM

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but seriously they need to revise the package price..due to not everyone got access to unifi coverage, let alone other fixed line broadband... doh.gif
TSGameSky
post Sep 9 2016, 09:36 PM

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QUOTE(salimbest83 @ Sep 9 2016, 09:22 PM)
Tuan/Puan,

Terima kasih untuk e-mel anda.

Berdasarkan aduan yang dikemukakan, tuan/puan dinasihati merujuk perkara ini kepada penyedia perkhidmatan terlebih dahulu untuk siasatan dan penjelasan selanjutnya.

TM
Website: http://www.tm.com.my/
Customer service hotline no: 100/ 1300 888 123
Email: help@tm.com.my


Jika aduan anda tidak diselesaikan selepas jangkamasa yang dijanjikan barulah kami boleh membantu anda mencari penyelesaian beserta no. laporan penyedia perkhidmatan.

Sekian, terima kasih.

Description: Description: Description: cid:image003.jpg@01CFDCC3.AE52D030
FOONG KUAN
Pengurusan Aduan dan Pematuhan
Forum Pengguna Komunikasi & Multimedia Malaysia (CFM)
Tel: 1800 18 2222 | Fax: +603 8320 9083

CFM adalah sebuah badan kawalselia kendiri di bawah naungan Suruhanjaya Komunikasi dan Multimedia Malaysia (SKMM)
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it's automated reply by cfm.
TSGameSky
post Sep 9 2016, 09:38 PM

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QUOTE(salimbest83 @ Sep 9 2016, 09:37 PM)
nak reply balik apa eh
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no need reply anything, it's just confirmation that they received your complaint.
TSGameSky
post Sep 10 2016, 12:00 PM

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QUOTE(liquidsny @ Sep 10 2016, 11:53 AM)
Ok i made report and receive call instantly after
They say can change but my area only have 4mbps
*
then ask for reduced price for 4Mbps.
TSGameSky
post Sep 14 2016, 10:18 AM

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QUOTE(airsirap @ Sep 14 2016, 10:17 AM)
I compalint to MCMC
now price is reduced to RM130 from RM140 for a 4MB lines.
*
at first time TM call you.. does they said it's for new registration only? lol
TSGameSky
post Sep 14 2016, 10:23 AM

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QUOTE(airsirap @ Sep 14 2016, 10:20 AM)
YES.
Be firm and tell them its not fair.
within 12 hours you will get discount
*
icon_rolleyes.gif

see.. they can actually give us discount instead asking us to terminate and reapply. so yes..get ur rights guys...
TSGameSky
post Sep 14 2016, 01:58 PM

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QUOTE(Clan204 @ Sep 14 2016, 01:55 PM)
this is a good news for us that complaint... can get discount for ourself... better if this information can be share or even better viral it so that all malaysian can benefit from it.
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just get your rights, do tell most of your friends.

also if you knew friends that income only rm 1500/m or less..but paying RM140+ for 4Mbps...ask them to get his rights too.
TSGameSky
post Sep 14 2016, 04:44 PM

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QUOTE(alifhezrey93 @ Sep 14 2016, 03:58 PM)
F... i pay RM153 for 2mbps.
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skmm inbox waiting your mail laugh.gif
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