I feel frustrated as well. Wanted to opt for alternative services, unifi etc. But port is full. One company, two sides of management. wth

Is there anyway to check the maximum speed supported on my network ? TM claimed that the maximum speed is 1Mbps, but they offered to 2Mbps about a year go.

They finally called me after I comment on CFM website that I will proceed to SKMM.

Now their new tactic come out, say my area only support 1Mbps. 

TM marked my case resolved on CFM reply.

HOLYF**K I AM SO FRUSTRATED.

I demand a fair price, neither do I get a free speed upgrade or bill discount.

Can I still keep the landline if i cut off from tmnet?

TM's respond when I asked why I can't get above 1Mbps while my neighbour is using 2Mbps.

Guy, I also complaint about the internal wiring for the streamyx, charge extremely high RM 150.

1st Case - Internet connections OK. Fixed line has issues, error voice unable to dial outgoing call. So call TM (100) to describe and help me check for it.

2nd case -  Solve the problem but MORE WORST. Internet + Fixed Line all down.. Again, call TM (100) to describe this happening getting more worst totally not connections.

They suspect there is a problem of cable faulty, then they mentioned ONE-TIME charge borne to customers. (But I don't believe the cable has faulty, coz did not raining or thunder)

The next day, the TM contractor visit to my house, seems like uncare habit, just observe the modern and TM Fixed Line totally not connections at all. Then they say is your internal cable faulty already. (But I check my cable there is no torn or damaged at all one).

Charge me RM 150 for internal wiring.. (P.S I'm using Streamyx package, not Unifi package)..

Due to I'm students, no budget to pay so high, wish to nego a bit.. If RM 50 acceptable.. TM contractor says "Never mind la.. Once you have that budget, you call back TM 100.." But the monthly bill I still need to pay even through totally no connections...

After nego, still more than RM100, but slightly reduce RM 30, turn RM 120 settle internal wiring. Due to no connections within 3 or 4 days, I have rushing my school assignment. No choice, ask them to do...

But I found from website eventually not so high cause around RM100. Max RM70+ a bit can settle the problem... I am seriously not satisfaction, macam tipu customers, write CFM and SKMM and TM HQ shoot about like this...
Any suggestions or any idea around the cost of internal wiring?

Ok. This weekend I will prepare the copy of pension cert.

Too bad TM can't verify for the internal wiring.
They say this depend on the distance...

This is what they say like that...

tl;dr.

anyone know what will happen to streamyx 8Mbs under bijan's "double the speed for same price"?

Welcome. Good luck to you in getting upgrade
Nice. But why didn't you embedded the image? I only saw a link

The screamyx pricing on TM website back to normal price....
No more promo price....is it because of this?

Hi,, sorry I was trying to make a complaint through CFM but apparently I needed the SP report no. Where can I get it? Thank you.

we consumers need to make this big like maxsheet case, so there are so much more TM users and maxsheet users

Few days ago
Asked if my town got 8mbps but

The staff lcly said to me
Kalau ade slow ker, disconnect ker, apa apa jer
Jgn Datang complain, kita tak layan

Baik encik ambil unifi ni
Myr 199.. Takde masalah punye
Free installation bla bla bla

Straight say
Takpe tak minat
Mahal sgt and walk away

Poor fag can't afford 200++ monthly

sometimes these TM cs don't know what they are talking about... for example, one office using dedicated line and the login is xxx@tmnet. Every time when we need to contact tm, they keep telling us we should use xxx@streamyx to login... for yearsss, all tm cs failed, like no one teach them setting for dedicated line is different from others... so i guess the same applies when they talk to us about plans and bills.. not all cs really know the whole thing