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Chat Streamyx - Unifi Lite rebrand?, Bye stimix, hello unifi lite? Rebranded

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TSGameSky
post Nov 16 2016, 07:08 PM

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QUOTE(NickyHeat @ Nov 16 2016, 04:12 PM)
so no need the SP report no ?
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no need..in case skmm call you..just mention already reported to TM
QUOTE(WiLeKiyO @ Nov 16 2016, 06:34 PM)
Guys, what else can I do, TM refuses to give discount after almost a month complain at CFM website.

This is so unfair to me, I can't get free speed upgrade, and no discount for me as well. cry.gif
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make a new complaint report.

QUOTE(cicak.fakir @ Nov 16 2016, 06:44 PM)
already at 8mb/s.

so if cannot get double speed for same price anymore, can we get half price for same speed?

brows.gif
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in our dream :|
TSGameSky
post Nov 30 2016, 06:18 PM

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QUOTE(WiLeKiyO @ Nov 19 2016, 04:26 PM)
There is no choice for me, either Streamyx, or no internet at all.
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not solved yet?
TSGameSky
post Dec 2 2016, 05:01 PM

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QUOTE(mhisyam6 @ Dec 2 2016, 10:46 AM)
Hi all,

I had reported to CFM website regarding household income below RM1000 eligible for 4Mbps/RM88 package on 30/11. Today 02/12, I just received call from TM to entertain my query. She said they will check my area whether the line supports the 4Mbps speed or not. if yes, perhaps TM will upgrade the package accordingly.

Thanks TS for great compilation for complaint!
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do tell your friends n family tht still paying expensive fees.

QUOTE(deli102 @ Dec 2 2016, 11:41 AM)
hi for 2 Mbps package how much discount i can get if i start pressuring TM? currently paid 130.

I used to complain via cfm about no unifi available in my area and TM replied that my area will be include in next HSBB project subject to gomen approval, estimate date complete July 2017 (just wait and see)
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some on 8Mbps only pays rm130-140 ...time to fire up tht compan on cfm.

on unifi availability? it's tm..do they even keep their promise? lel

TSGameSky
post Dec 5 2016, 08:19 PM

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QUOTE(ootik123 @ Dec 5 2016, 05:57 PM)
Hello, if i follow u the steps and report it to MCMC will it require any of the income information? Because the notice wrote at there ONLY FOR PEOPLE INCOME UNDER 1500MYR.If my income more than 1500myr can i report it??
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how much you are paying now? old rate?
TSGameSky
post Dec 5 2016, 09:49 PM

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QUOTE(ootik123 @ Dec 5 2016, 08:58 PM)
Yup, im paying old rate of 2mbps plan (RM 130)
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use the materials here to get lower rate..
TSGameSky
post Dec 6 2016, 07:44 AM

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QUOTE(JohnLai @ Dec 5 2016, 10:22 PM)
https://www.tm.com.my/speedupgrade/Pages/as...Website_Eng.pdf

Streamyx user sidelined again.

3  Which areas will be covered by the BIP2017?
This improvement plan will cover most existing UniFi Home customers in the High Speed Broadband (HSBB) areas and  some  Streamyx  customers  in  the  Sub-Urban Broadband (SUBB) areas nationwide.
*Note: Not an automatic upgrade for Streamyx customers. Customers have to apply for upgrade


5  How  many  customers  will  be eligible for the BIP2017 ?
More than 500,000 UniFi customers will be eligible for the speed upgrade.
About 100,000 Streamyx customers will be eligible for the new package to be introduced in June 2017

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time to bug them n cfm.. skmm

TSGameSky
post Dec 6 2016, 11:36 AM

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QUOTE(iGamer @ Dec 6 2016, 08:29 AM)
Mine is the 4Mbps streamyx at RM88/mth promo type  tongue.gif
It was the only serviceable broadband for my area when I signed up (besides crappy PenxangFon), but recently my area already got TIME broadband, 100Mbps at RM150..... So I see TM is facing pressure to reduce its price in many areas to stay competitive, but TIME obviously is the king of value and speed with their current 100Mbps package  thumbsup.gif
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good for you got alternative such as TIME.. the rest like us not so lucky stuck with TM.
TSGameSky
post Dec 6 2016, 09:35 PM

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QUOTE(mhisyam6 @ Dec 6 2016, 04:34 PM)
oic, based on household income only still not enough. sigh~ well done TM.
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well u can try use the why the hidden promotion as excuses..if they said only for certain user group or event..just say y such discriminations.

just bug them
TSGameSky
post Dec 7 2016, 09:28 AM

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QUOTE(mhisyam6 @ Dec 7 2016, 09:14 AM)
too bad. yesterday received call from TM and my father house is not eligible for the upgrade as the promotion has ended.

they only offer 2Mbps/RM110 and 4Mbps/RM130. Still not worth for upgrade.
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because no one knows about such "promotion" ..
TSGameSky
post Dec 7 2016, 10:36 AM

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QUOTE(mhisyam6 @ Dec 7 2016, 09:34 AM)
sigh, even we are using CFM to complaint still cannot ask for fair treatment.
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bug them on cfm again, if they attempt to close your report.
TSGameSky
post Dec 7 2016, 09:28 PM

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QUOTE(ootik123 @ Dec 7 2016, 08:52 PM)
Hello,if I now upgrade to 4Mbps plan will i get 8Mbps next year? 4Mbps +( 12/31 Free Upgrade Just Announced In The Budget 2017)
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Unlikely.. You might get the "sorry sir, ur area only support 4Mbps max" excuse....

This post has been edited by GameSky: Dec 7 2016, 09:33 PM
TSGameSky
post Dec 7 2016, 11:44 PM

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QUOTE(Refuzed @ Dec 7 2016, 11:23 PM)
The TM's surprise shit for Streamyx customers is really confusing. If a particular customer is already subscribed to their 8mbps package and unlikely for Unifi fiber optic cable to be installed any sooner, I wonder to which 'package' they are going to upgrade that user to.

Perhaps a new Streamyx speed like 12mbps and/or 18mbps for rural areas?
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Seems streamyx users are left to rot..while paying expensive fees monthly.. Their excuse on "sorry ur area only xMbps" already been on for years and I dont even see them try to improve or provide unifi at all.

Need more n more streamyx users to get "revolt" ..spam cfm..spam their support to get more attention to streamyx users.. We are also their paying customers.
TSGameSky
post Dec 8 2016, 05:04 PM

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QUOTE(lyc1982 @ Dec 8 2016, 01:41 PM)
if my area max capacity is 4Mbps but has unifi coverage...does that mean i get free upgrade from 4Mbps to unifi 30Mbps ?
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No. U must register for unifi in that case.
TSGameSky
post Dec 8 2016, 06:22 PM

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QUOTE(BlitzAce @ Dec 8 2016, 05:19 PM)
Yea I agree. What happens to current 8mbps subscribers that ain't getting Unifi anytime soon? Please don't tell me free Hypptv packages. Please don't.
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Iflix then..lol
TSGameSky
post Dec 9 2016, 11:36 AM

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QUOTE(lyc1982 @ Dec 9 2016, 10:55 AM)
as long as i got this sms...regardless when they finished unifi installation, i am still entitled for the free speed upgrade (30 to 50Mbps) next year right ?

FYI, my area has plan for unifi installation but unsure whether will complete before 31 Dec 2016 as per tm agent.
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sources from those tm reseller or agent ..take it as pinch of salt.. the tm reseller earlier this year said my area will be covered for unifi coverage end of this year, now they said end of 2017..

fly kites.
TSGameSky
post Dec 19 2016, 12:37 PM

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QUOTE(wykl @ Dec 19 2016, 12:15 PM)
hi everyone, is there any outcome yet?

im paying expensive bill every month and i get only 1mpbs.. i went to TM point to check 5 years ago and this time i went there again and they still give me the same answer..  no port, unsupported... unable to change to even 2mpbs...
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how much you're paying now?
TSGameSky
post Dec 19 2016, 01:00 PM

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QUOTE(1000armoured @ Dec 19 2016, 12:55 PM)
same here... paying Rm130 for 1MBPS!! I heard some unifi users got free upgrade. This is absolutely unfair!
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130? mine 130 is 4Mbps, as link in first page.
TSGameSky
post Jan 4 2017, 04:01 PM

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QUOTE(alexkos @ Jan 4 2017, 03:59 PM)
got RM88 meh? I see official website it's still RM110 for 1mbps.

I see from Ah Jib goh promising double speed in Jan 2017.

I'm thinking of pasang streamyx in my home, but no double speed....tipu =(

How come don't have one?

https://www.lowyat.net/2016/117215/budget-2...half-the-price/
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most benefits will go unifi users.. like some 30Mbps will auto upgrade to 50Mbps while paying same price... streamyx? dream on.. :|
TSGameSky
post Jan 4 2017, 09:56 PM

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QUOTE(alexkos @ Jan 4 2017, 08:35 PM)
liao....kena dabao.... cry.gif

but my area max 4mbps  console.gif
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same lor...been on 4Mbps since 2009...
TSGameSky
post Jan 5 2017, 03:03 PM

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QUOTE(Ebony & Ivory @ Jan 5 2017, 02:46 PM)
most unifi user will get free upgrade, but streamyx get nothing when we pay an expensive subscription fee per mbps compare to unifi. they treat streamyx user like SXXX, this is UNFAIR TREATMENT.  we should reflect this / do a online petition and complain to mcmc.
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hence the existence of this thread...tell your friends and make report, alltogether.

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