call 100, they will take it as normal stuff..make email or complaint via skmm should be the one.

apply as in? reduce price or newer package.

complaint it on 1st post link, they will call u sooner than 100.

remember double check with them with your final bill

they even sent me a letter bout that.. only for rm1500/m household income..but didnt mention others also on 88 but income is more than that.

later upload.

Here's the letter.
Basically it shows those new registration with household lower than rm1500/m can get RM88...WHICH mostly it's kinda hidden and no one really knows bout it..so those who income rm1500/m per household makesure you ASK for the RM88/m for 4Mbps instead of the expensive price.. well at least now everyone knows.

also about the rm88/m for other package..they didnt mention about it. And for now they only set my streamyx 4mbps to RM130... last time they said cant be done and have to terminate..but now boleh pulak.

to those who masih tak puas hati..keep pressing them on skmm cfm report..until you get the discount.

sigh.. the power of monopoly..
I guess the only way to get their attention is bug them via skmm cfm report.. calling 100 or go tmpoint is kinda useless..

maybe someone can highlight to tribunal pengguna after this? lol

This post has been edited by GameSky: Sep 1 2016, 10:11 PM


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they didnt even advertise or tell anyone bout this unless pressured bout it.

so yeah.. those with rm1500/household income paying rm140++ for 4Mbps..go TMPOINT..and get ur RIGHTS.

that is why need to send skmm cfm complaint as many as possible.

others if you dont get the discount (well rm10 still better than nothing).. send cfm emails, or via the complaint cfm link on first post.

it's 2016 and yet we still paying the same rate..but quality keep detereoting..

true, need more and more people to complaint..not only via 100.. better if on skmm cfm

last time was 50/50 want to take the deal. but in case it leaked out, so better don't take the chance imo


no, different..unifi using fiber, need check coverage first.

wut..

getting 8mbps speed?..so those limits just depends on area then

use the cfm linked in first page.. n insist u want the same treatment even after they call you.

the phone "discount" is shady and selective.. some got some doesnt..so exercise our users right to get the same treatment.

and yet my old line 4mbps they just asked account department to change my current existing 4mbps account to match the promo account price. no termination, no tmpoint visit.

they CAN change it directly, if you pressing them good enough

refer to first post, send cfm complaint and you're demanding the same treatment... at first they might just call you and explain about the package and will tempt to close the cfm report.. but don't let them, keep on pressing them until you get the same fair treatment.. that's how I got my discount. no termination, no tmpoint visit. just don't be too rude tho.

4Mbps also enough.. as long low latency. For torrenting you might need vpn tho. IPTV is fine

throttled, not blocked. and it has been in effect since 2007 or was it 8

and yet someone with same situation with you, using some "underground/optimizer" streamyx account can get 8Mbps..
and here I'm start wondering if those are just some excuses, beside if your line is good enough to support 8Mbps, but only says yours max 1Mbps.

someone in garage sell..but yeah..obviously with risk