QUOTE(2feidei @ Aug 6 2016, 11:44 PM)
I thought only suspend for 5 days?
permanent banUBER: Partner Official Q&A, Talk to us
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 Aug 7 2016, 02:11 AM
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Senior Member
1,128 posts Joined: Nov 2008  
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Aug 7 2016, 09:05 AM
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Junior Member
116 posts Joined: Feb 2016 From: Subang, but currently in Guangzhou
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QUOTE(2feidei @ Aug 6 2016, 02:40 PM) Well, I would say different countries would justify for different treatment that suit where the country operate. You can't set 1 set of rule apply for the whole word where you operate. If like that, why Uber charged different rate? Even McDonalds BigMac have different pricing all over the world..... You're comparing operational methods with currencies. Two extremely different items.Nevertheless, I get your point and agree that the cancellation policy should be modified to be more fair for all. But this is Uber we're talking about. Don't expect them to really care. This post has been edited by evilbun: Aug 7 2016, 09:10 AM |
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Aug 7 2016, 11:55 PM
Show posts by this member only | IPv6 | Post
#23
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Junior Member
647 posts Joined: Jun 2016
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I have a question, is there any extra charge after 12am just like taxis? thank you!
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Aug 8 2016, 03:12 AM
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Senior Member
3,158 posts Joined: Oct 2013
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QUOTE(beeMay @ Aug 7 2016, 11:55 PM) I have a question, is there any extra charge after 12am just like taxis? thank you! No, uber charge is based on demand and supply. There may even extra charge during day time, if the demand is extremely high in the area. This is to entice drivers to drive there. Usually the area is highly jammed at that time. As a rider, I would advice if you can wait, wait for additional 10 min to see if the demand drop (usually it does)  As driver, I would not advice you intentionally drive to the area to chase for the surge. It not worth the time, as by time you reach there, the demand will fall (most of time). Consider yourself lucky if you are in the area. |
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Aug 8 2016, 09:30 AM
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Trade Dispute
2,644 posts Joined: Sep 2013 
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i can see Grab is cheaper than uber?
care to explain why? |
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Aug 8 2016, 11:00 AM
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Junior Member
647 posts Joined: Jun 2016
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QUOTE(aromachong @ Aug 8 2016, 09:30 AM) i can see Grab is cheaper than uber? Not to me, most of the time uber is much cheaper than grab..care to explain why? I only use grab when there is no uber driver around |
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Aug 8 2016, 12:06 PM
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Junior Member
366 posts Joined: Sep 2008
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Grab is only cheaper to/from KLIA and when there is heavy traffic jam.
In KL, Grab rate is RM1.30/km with no time rate whereas Uber is RM0.60/km and RM0.25/min. It only takes 2 minutes for 1km if driving at 30km/h. That will cost RM1.10/km. |
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Aug 8 2016, 02:38 PM
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Newbie
0 posts Joined: Mar 2016
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QUOTE(UberMY @ Aug 5 2016, 07:50 PM) Hey guys, we noticed the "Uber Partner Resource Centre & FAQ" thread has over 115 pages, so we decided to create a thread here so partners can ask questions to us directly. Feel free to ask us questions and we'll try to help or direct you to the right place for help. What year of car maximum can do for uber?Q. What sort of questions can I ask? A. We'll try to address all sorts of questions - or direct you to the right place for assistance. Q. Is this an official channel? A. NO this is not an official channel for help (yet) but this is an official account. If you have questions that need to be answered via official channels we'll provide you help on how to get there, otherwise we'll do our best to answer here. Q. I have a question about regulation, licenses, etc. Can I ask? A. Sure you can, but given that this is currently in the process of being discussed and may change soon - we can't discuss this here as any info may be outdated. Feel free to email us at partnerskl@uber.com or visit the partner support centre for the latest information. Q. What sort of Uber products are there in Malaysia? A. Kuala Lumpur (uberX/XL/BLACK), Penang (uberX/XL), JB (uberX/XL), Ipoh (uberX), Kota Kinabalu (uberX). Do note, there may be other new products on the way!  Q. Can I have more information about hourly guaranteed earnings? A. You can ask here, or visit t.uber.com/kluberxguarantees (for uberX/XL) in KL. Q. What other avenues do I have to get support? A. Partner support centre: t.uber.com/klpsc , or our help site help.uber.com |
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Aug 8 2016, 02:52 PM
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Junior Member
366 posts Joined: Sep 2008
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Can Uber add in option to contact driver through VoIP or messaging app?
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Aug 8 2016, 04:40 PM
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Senior Member
3,158 posts Joined: Oct 2013
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QUOTE(jeffy9292 @ Aug 8 2016, 02:38 PM) What year of car maximum can do for uber? 7 years...not sure had changed or not |
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Aug 8 2016, 05:01 PM
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Newbie
0 posts Joined: Mar 2016
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QUOTE(2feidei @ Aug 8 2016, 04:40 PM) 7 years...not sure had changed or not Year 2009 still can register? |
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Aug 8 2016, 05:10 PM
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Senior Member
3,158 posts Joined: Oct 2013
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QUOTE(jeffy9292 @ Aug 8 2016, 05:01 PM) Year 2009 still can register? Should be can. Why don't you bring your car grant to PSC and see if they accept it or not? Immediately, you would got answer, if can, straight can sign up, and drive immediately |
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Aug 8 2016, 07:00 PM
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Newbie
0 posts Joined: Mar 2016
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QUOTE(2feidei @ Aug 8 2016, 05:10 PM) Should be can. Why don't you bring your car grant to PSC and see if they accept it or not? Immediately, you would got answer, if can, straight can sign up, and drive immediately Where is psc? |
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Aug 8 2016, 09:27 PM
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Senior Member
2,655 posts Joined: Jan 2003
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QUOTE(jeffy9292 @ Aug 8 2016, 05:01 PM) Year 2009 still can register? Year MFG 2008 and newer. If yours is 2009, then no issues with it. |
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Aug 8 2016, 09:43 PM
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Senior Member
3,158 posts Joined: Oct 2013
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QUOTE(jeffy9292 @ Aug 8 2016, 07:00 PM) Where is psc? bangsar south |
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Aug 9 2016, 12:09 AM
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Trade Dispute
2,644 posts Joined: Sep 2013
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QUOTE(donald88 @ Aug 8 2016, 12:06 PM) Grab is only cheaper to/from KLIA and when there is heavy traffic jam. i see.. example i take grab from klia2 to sunway or genting grab is a lot cheaper .. and u can book earlier for cheaper rate rite?In KL, Grab rate is RM1.30/km with no time rate whereas Uber is RM0.60/km and RM0.25/min. It only takes 2 minutes for 1km if driving at 30km/h. That will cost RM1.10/km. hmm might try uber next time both hav promo code rite? |
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Aug 9 2016, 12:39 PM
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Senior Member
4,821 posts Joined: Mar 2009
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as a passenger, you want to use Uber.
as a driver, you want to work with Grabcar. |
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Aug 9 2016, 12:47 PM
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Junior Member
67 posts Joined: Jan 2013
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Is there Uber service from KLIA2 to Melaka?
any Uber providing this service pls pm me. tq |
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Aug 9 2016, 01:20 PM
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Junior Member
366 posts Joined: Sep 2008
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QUOTE(aromachong @ Aug 9 2016, 12:09 AM) i see.. example i take grab from klia2 to sunway or genting grab is a lot cheaper .. and u can book earlier for cheaper rate rite? no promo code needed. It is based on your pickup point and destination; KL <-> KLIA/KLIA2, KL <-> Genting, Cyber/Putra <-> KLIA/KLIA2.hmm might try uber next time both hav promo code rite? KL <-> KLIA/KLIA2 is RM 75 for UberX, RM 65 for Grabcar(economy). The good thing about Uber is toll charges are automatically added and so far has been correct. |
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Aug 9 2016, 01:20 PM
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Junior Member
97 posts Joined: Mar 2013 From: Vault 16
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Lol. What I can see in here is "WAAA! I want to have comfortable driving experience as if I'm working at the office! WAAA!".
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