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UBER: Partner Official Q&A, Talk to us
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donald88
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Aug 8 2016, 12:06 PM
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Grab is only cheaper to/from KLIA and when there is heavy traffic jam.
In KL, Grab rate is RM1.30/km with no time rate whereas Uber is RM0.60/km and RM0.25/min. It only takes 2 minutes for 1km if driving at 30km/h. That will cost RM1.10/km.
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donald88
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Aug 8 2016, 02:52 PM
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Can Uber add in option to contact driver through VoIP or messaging app?
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donald88
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Aug 9 2016, 01:20 PM
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QUOTE(aromachong @ Aug 9 2016, 12:09 AM) i see.. example i take grab from klia2 to sunway or genting grab is a lot cheaper .. and u can book earlier for cheaper rate rite? hmm might try uber next time both hav promo code rite? no promo code needed. It is based on your pickup point and destination; KL <-> KLIA/KLIA2, KL <-> Genting, Cyber/Putra <-> KLIA/KLIA2. KL <-> KLIA/KLIA2 is RM 75 for UberX, RM 65 for Grabcar(economy). The good thing about Uber is toll charges are automatically added and so far has been correct.
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donald88
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Aug 9 2016, 01:22 PM
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QUOTE(grim.fandango @ Aug 9 2016, 01:20 PM) Lol. What I can see in here is "WAAA! I want to have comfortable driving experience as if I'm working at the office! WAAA!". +1
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donald88
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Aug 9 2016, 01:35 PM
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QUOTE(aromachong @ Aug 9 2016, 01:26 PM) hmm.. meaning grab car will ask customer to pay for the toll fees? both Uber and Grab will add in toll fees to their charges. Uber is able to detect that you cross a toll and add the charge automatically in the app whereas Grab driver needs to remember the toll charges and key into the app manually. If your route has a few tolls will be a headache for Grab driver; best to bring your own TouchnGo/SmartTAG so don't need to remember. I do hear drivers say some toll charges are wrongly charged by Uber though. This post has been edited by donald88: Aug 9 2016, 01:37 PM
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donald88
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Aug 14 2016, 01:03 PM
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QUOTE(Fork @ Aug 13 2016, 03:25 PM) No identification is required to purchase the coupon, as long as the rider purchases from driver, he can use the coupon anywhere he want. Just like how one purchase bus ticket to travel from 1U to Genting. For the coupon, the best possible solution woule be using e-coupon, provided the uber app is capable of generating it. There's still many aspects to consider the workflow of e-coupon, how to generate validate a coupon and etc. For the time being, it's the technicality that needs to solve, e.g. how the profit is distributed among the drivers, this may change how driver earn. Concept is more like TouchNGo? I wouldn't pay cash in advance just for riding Uber unless the card offers the convinience to pay for anything like the Hong Kong Octopus card
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donald88
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Aug 14 2016, 09:17 PM
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QUOTE(2feidei @ Aug 14 2016, 08:54 PM) Even TouchNGo is full of flaws.....always unable to top up at merchant, must top up using cash, not card. I am using TouchNGo just because being forced to, as some toll plaza do not accept cash anymore. And, there is no benefit of it in term for user, you paid in advance, pay the same toll amount like others, some even got to pay extra service charge for parking. And, worst still, refund of credit, cancel of card, etc..all chargeable......end of day, no benefit to consumer at all..... Ok, enough argument on this topic, end of day, unless any new system, products or services enable the convenience or advantage to consumers, else it doom to fail. Very true. Uber and Grab are built not just on economy sharing concept but on convinience of use as well. Making them more complex and diffcult for users will definitely be a step backwards. This post has been edited by donald88: Aug 14 2016, 09:18 PM
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