QUOTE(Mr Gray @ Apr 12 2017, 08:15 AM)
Well u can just call them yourself, if you don't believe me. I had a Xox number, but ported to celcom recently. I exactly followed the instructions on the website for user get user, but I got error message. Therefore I called 12273, so the staff said "user get user" is only available for Prepaid Plus XOX, not for one xox users.
I registered my number on the website directly, not through any dealers. So I don't know if there is any other way to do "user get user" through the dealers.
Ah yes, I get a clearer picture now. So now I agree with customer service 12273 that MGM is only available for XOX prepaid plus ..... bcoz Member-Get-Member was only intended for prepaid plus. I registered my number on the website directly, not through any dealers. So I don't know if there is any other way to do "user get user" through the dealers.
Think of MGM as a legacy option as it was built for prepaid plus not onexox. Yep, xox prepaid and onexox was on different back-end system (and still is or else old subs on prepaid plus would be screaming bloody murder as to why they're "upgraded" .....).
Please refer to this http://www.onexox.my/user-get-user.html
and also check the UGU tnc in XOX tnc http://xox.com.my/support/terms-and-conditions/
Even though XOX is now parent company of onexox, their back-end system does not seems to be properly integrated. So, from what I know, at the moment onexox UGU can only be registered through a dealer.
Apr 12 2017, 09:40 AM

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