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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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UN1T3D
post Jan 19 2017, 06:01 PM

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QUOTE(adiwarna @ Jan 19 2017, 05:16 PM)
Pity this uncle

Always talk bullshit
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adiwarna

That fella is just being nasty to make you guys look bad.

Do you still remember me "complaining" about what happens after extended validity expires ? I'm glad to know that onexox did listened and addressed that issue.

I will call a spade, a spade not a bulldozer. I don't know about the big plans made in onexox hq but there's visible weaknesses that onexox can and should fix now. Can onexox accept positive criticism to make onexox better ?

For example, when will onexox ever put up all the required and relevant terms-and-conditions on their website for public reference? Does onexox have competent web master/designer ?

So, now that someone asked specifically about mnp-in then mnp-out then mnp-in again, can onexox properly do the terms and conditions so that we can all be clear about it ?

Thanks.


UN1T3D
post Jan 19 2017, 06:06 PM

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I've just read through onexox.my super season pass tnc.

Point no 5 states

Super Season Pass is available for purchase within 3 days of new or MNP activated subscriptions.

I was told it can be subscribed within 10 days but the website tnc says 3 days ....

So, which is correct ?
UN1T3D
post Jan 19 2017, 10:46 PM

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QUOTE(Min Hyo @ Jan 19 2017, 08:25 PM)
I will port out 1, then port in different number to enjoy another 28 months holiday.  tongue.gif
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Yes, port in another number for 28 months holiday and push all existing season pass over there to enjoy .... laugh.gif

btw, I heard rumour that they're planning for super season pass minutes soon (just dunno when) ..... maybe then I will mnp to onexox too .... laugh.gif


UN1T3D
post Feb 16 2017, 08:15 PM

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QUOTE(Mr Gray @ Feb 16 2017, 07:20 PM)
Ported my number to xox. Three days had passed, nothing has happened yet. Slowest porting ever. Digi/maxis/celcom/u mobile all take less than 24 hours.
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Normally it completes in less than 24 hours. I ported my parent's maxis to onexox in less than 24 hours. I've recently ported one of my xpax to onexox also done in less than 24 hours.

AFAIK, if more than 48 hours, the mnp is stuck somewhere and you need to check with the dealer you registered for assistance.
UN1T3D
post Feb 16 2017, 08:43 PM

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30GB bonus data season pass for all subscribers

1. All new and existing subscribers are eligible.

2. Make a 1st topup totalling RM30 to become eligible (between 16 Feb 2017 - 15 May 2017) and receive 500MB free season pass

3. Any topup totalling RM30 in any calendar month in the next 60 months will receive free 500MB season pass



Please refer to FAQ here :

http://corporate.xox.com.my/support/faq/?f...-bonus-campaign


UN1T3D
post Feb 25 2017, 02:34 AM

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QUOTE(fairylord @ Feb 25 2017, 12:59 AM)
Just top up RM30, wonder when to get the 500mb. smile.gif
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It will be updated between immediately and up-to 36 hours. A friend of mine got it after 8 hours. My elder's one was immediately after topup .....
UN1T3D
post Feb 25 2017, 03:10 AM

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QUOTE(Maxieos @ Feb 25 2017, 02:28 AM)
1)About XOX at http://onlinestore.xox.com.my/purchase.php?idprod=123 .Does it mean once I get the Super season pass online RM40 , it automatically active afor 28 months and 3GB for 28 months too ? and also 1800 free sms for 28 month also ?.

2)But at the below , they have guide to use and need to purchase a season pass account.Do I need to topup RM10 again for another season pass after buying RM40 ? just for 3GB ??
RM10 for card
RM3or topup 3GB
another RM 10 topup for season apss ?
Sorry confuse.

3)But after use up the quote of 3GB , how do I get another season pass again , as mention on your thread , need to wait for happy hour ?
Beside , if I use up the quote , how much does it charge per MB ? or it use to capped at 64kbps ?

4)What is the different between xoxone and xox ?

The http://onlinestore.xox.com.my/purchase.php?idprod=123 only have few numbers , can choose extra numbers ?

5) about happy hour and season pass.Does it run or depend on validity ? lets say 28 months and getting a 3GB season pass for last offer day.Does it mean 3GB from Super season pass online + 3GB = I can keep my 6GB until 28month over ?
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1. For new registration (starter pack or mnp), after making an activation call, you only need to topup RM30 and then purchase Super Season Pass 3GB (within 10 days of activation). After the purchase, your validity will immediately be updated to 28 months validity.
a) RM10 (SIMpack) + RM30 (topup) = RM40 total.
b) When you topup another RM30 then your validity becomes 29 months and the same for season pass. Basically, season pass is valid until your number is terminated/expired.
c) They give free 150 sms x 12 moths = 1800 total, it is given on 1st of every month. Unused sms remains valid until your account terminated/expired.

2. You topup again only if you need to buy a new season pass during happy hour. If you don't want to then no need.

3. Everyday now have different happy hour offers. If you think it is worthwhile then you can topup then buy it using sms command. Buying online need to pay extra gst.
a) You use season pass in smaller blocks. For example, you can immediately take out 500MB for 30 days use. You still have 2.5GB remaining for future use.
b) OneXOX does not have pay-per-use. After your quota finished, the internet is blocked. Just take out a bit more from season pass if you want more.

4. Last year XOX bought 60% stake of oneXOX. So, XOX is now parent company of oneXOX. All mobile prepaid services is now under oneXOX.

5. You can purchase any amount of season pass and all will remain valid until you use it or your number is terminated/expired. If you keep topup until year 2022 then all your season pass will also remain valid until 2022.

The 28 months is only initial validity. If you keep doing topup RM30 every month to buy season pass then your validity also extend by another month.


I strongly recommend that you find a dealer near you who can provide after-sales service. If you have problems or questions, the onexox dealer can assist or explain to you better.

This post has been edited by UN1T3D: Feb 25 2017, 03:12 AM
UN1T3D
post Feb 26 2017, 03:33 AM

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QUOTE(Maxieos @ Feb 26 2017, 12:38 AM)
You already explain very well among all that I asked.Some doesn't even bother to explain on xox since they didn't have the card.
There are 2 things I still don't understand.

1
a) The starter pack RM40 , how do I purchase it ? . When I receive the package , it'll have a sim card and a reload coupon together.I need to topup within 10 days and send an sms SP SUPER to 23388 or 22111.But what is to utilize data means ?

3
a) I dont quite understand how it works.Using smaller season pass block ? I though it'll accumulate after I did a double season pass topup ?
Take for example topup with SP SUPER 3GB and topup another season pass 3GB next week. will it add into 6GB ?

Another question

6) lets say I wanted to terminate my account number for xox , how do I do it ? after 28 months validation ? Initially I wanted to test my coverage area and it's poor with speed , how do I terminate the number ?
Or MNP my other number into xox.

7) How many account allow to register for xox alone for single IC ?

8) Besides , can I choose a number if buying online ? I can't find a dealer or phone shop carrying xox simcard.

thank you for the fast reply biggrin.gif
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1. If you purchase it at onlinestore.xox, the RM40 starter pack comes with RM5 credit inside + 3GB Season Pass ready to use. Just put into a phone and start using. The numbers selection is quite limited.

a) If you purchase it from a dealer, RM40 gets you a starter pack activated with RM35 credit. You can ask the dealer to do the SSP3GB for you or you can do it within 10 days.

b) Right now, onexox also gives free 500MB season pass for the 1st RM30 total reload every month for 5 years. (Limited time registration promo).

3. Normally (on most mobile prepaids), you buy internet plan by deducting credit, ex: smallest 30days onexox plan is RM18 for 500MB quota for 30days period usage. When you use this option, you will topup RM30 and then deduct RM18 for 500MB 30 days plan.

With season pass, you topup RM30 and buy SP SUPER 3GB and store this in your data wallet. When you want to use 500MB quota for 30days usage. Instead of deducting RM18 credit, you can now just deduct 500MB from your data wallet. No credit is deducted. This is how you take out a small block out from your season pass wallet for use.

How to do this ? The ussd menu *150# -> option 3. Internet -> option 3.Subscribe from Season Pass -> x. quota selection

Season pass lets you buy data quota in bulk at a lower price (RM30 for 3GB, translates to RM10 for 1GB, translates to RM5 for 500MB). When you buy more season pass, the total is stored in your data wallet. ex: SSP 3GB + next month SP 3GB = 6GB inside SP data wallet.

6) To terminate your onexox account, you need to wait for 28 months validity expiry or the fastest way is to port-out to a telco with short validity and grace period.

a) Another way is to port-out to tunetalk and do not activate it. It will expire in 14 days.
b) OneXOX numbers can port-out immediately if you're not satisfied.

7) One IC can register 10 numbers

8) You should be looking for onexox dealer near you. Google onexox dealer (your area) or get in touch with main dealers on www.onexox.my and get them refer you to an active dealer near you. There are more than 50K dealers but very little with shops bcoz onexox does not give big huge commissions to regular dealer channel.

a) If you don't want any direct human interaction then xox.onlinestore is suitable
b) If you prefer human interaction so that they can assist you better then find a dealer near you.

Onexox dealers also have a list of numbers for you to choose. You can also pm adiwarna or other onexox dealers on LYN for a list of numbers to choose.


UN1T3D
post Mar 1 2017, 10:04 AM

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For the month of March 2017, get 5GB for RM50 everyday !

* Available daily from 1st until 31st March 2017
* send SP SUPER5 to 22111 or 23388
* one daily purchase only



UN1T3D
post Mar 1 2017, 05:49 PM

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QUOTE(judehow @ Mar 1 2017, 10:25 AM)
why not 7 gb for rm 40  brows.gif
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laugh.gif

I was wishing for 8GB for Rm38 ..... more ong and ommph numbah wor ..... tongue.gif


UN1T3D
post Mar 23 2017, 09:13 PM

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QUOTE(xisan @ Mar 23 2017, 08:06 PM)
adiwarna My brother's number currently in DiGi prepaid with RM700+ credits. If MNP to OneXOX, anyway to carry all the credits into OneXOX account?
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1. Credits will be forfeited when mnp between telcos.

2. If it is DiGi Best prepaid then sell off credits as talktime transfers .... If it is not DiGi Best but an older version of Easy/Smart then convert to Best 2016 and then sell off credits as talktime transfers

3. After clearing your credits then can mnp to onexox ......


UN1T3D
post Mar 24 2017, 12:53 PM

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QUOTE(xisan @ Mar 23 2017, 09:47 PM)
I found this on the web which he able to do but I don't know what he will do actually. I forward this to my brother, yet he still not contacting the guy.
Any ideas?
http://www.flyingspaghettimonster.com/port...0&pp=10&page=27
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If you really want to clear off the DiGi credits then you should start selling off your credits beginning now and also start using up some credits . As per DiGi TnC, you can only transfer RM100 credits max per month. At RM700 that will take 7 months at least.


UN1T3D
post Mar 25 2017, 01:07 PM

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QUOTE(hxkart @ Mar 25 2017, 12:16 PM)
May I know how can I port out from digi/umobile to XoX? and can it be done through sms or not?😁
thanks
........
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The recommended way to mnp to onexox is through a dealer near you. You can also do it online on xox website but you'll have to do all the moving around should there be any problems.

Just google onexox dealer for your area. Meet with the dealer, ask all that you want and once decided, you can do mnp on the spot. If there's any mnp issue, the dealer will notify you.


UN1T3D
post Mar 26 2017, 12:57 AM

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QUOTE(hxkart @ Mar 26 2017, 12:18 AM)
Any Xox dealer nearby Universiti lrt station? Or university Malaya or nearby pantai hill park? Or in section 17?or nearby Midvalley?

Tried Google xox dealer Google map ...but too far away.
And for the official site one... I am a little bit confused with that. So, I think it's better to ask here
if there is no any place less distant from me,i will go to section 14( I have found one dealer in section 14)
I planned to port out my old card to Xox next week
Thanks
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You must ask uncle Google the right question.

Ask uncle Google "onexox dealer pantai dalam" or "onexox dealer universiti malaya" ... xox dealer is very limited. onexox dealer have over 40K all over .....



UN1T3D
post Mar 31 2017, 03:56 PM

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QUOTE(hxkart @ Mar 31 2017, 11:48 AM)
hello all.  I want to ask thag
When i receive the sim card from Xox, I think the validity Umobile one which I want to port out from is just 2 days maybe. Is it possible if I do  the MNp online,with the 2 days validity?
thanks thanks
some time I need to use internet for what' app and wechat , so any recommendations for internet plan?
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As adiwarna mentioned, it is better to get a dealer to do the mnp for you. Online xox mnp is not the same time frame as dealer registration. Once you register online mnp at xox, you have to wait for the sim to arrive and then get the TAC to begin mnp process.

Please review the steps at http://onlinestore.xox.com.my/mnp/mnp_instruction.php

For internet, season pass is still the best way for onexox. Do some read up on how to use it.


UN1T3D
post Mar 31 2017, 11:50 PM

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QUOTE(Min Hyo @ Mar 31 2017, 11:42 PM)
i wonder which one will utilise first? season pass minutes or DA credit?
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Call usage deductions priority will be :

1. Season Pass minutes
2. FnF (if applicable) rates
3. DA rates
4. MA rates

Season pass minutes becomes active immediately after subscription and will be used up first until depleted or account terminated.


UN1T3D
post Apr 1 2017, 12:44 AM

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QUOTE(Min Hyo @ Mar 31 2017, 11:54 PM)
season pass minutes 1 minutes or less cost 10 cents, while DA only cost 7-8 cents per minutes. its pretty  not worth to puchase a lot season pass minutes right?
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1.FnF is 6 sen per 30 seconds block, so its 12 sen per minute calls.

2. DA on-net costs 7 sen for 1st 30seconds block and 8 sen for next 30 seconds block = 15sen per minute calls.

3. DA off-net costs 9 sen for every 30 secsonds block, so its 18sen per minute calls.

4. MA is at 12 sen per 30 seconds block to all-network = 24 sen per minute calls

5. Season pass is between 9sen to 10 sen per minute depending on which Season Pass offering one subscribes.

biggrin.gif

UN1T3D
post Apr 1 2017, 12:47 AM

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QUOTE(xisan @ Mar 31 2017, 11:51 PM)
This way I can use 10 minutes at first month, there will be balance 323 for remaining months?
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Yes, You are spot-on there .... biggrin.gif

UN1T3D
post Apr 10 2017, 05:32 AM

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QUOTE(monev88 @ Apr 9 2017, 11:44 PM)
Hi i have a question regarding the rm30 for 3gb season pass.

Is the 3gb data also valid for 28 months? I was told that data can be 'kept" im not sure what that means.

Also another thing is whats this DA and MA? How does it work? If i only have 1 sim and dont want to share the data/credit etc does it mean i only have either DA or MA?
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1. Season Pass balance is valid until account is terminated.

2. DA = Dedicated Account for lower call/sms rates

3. MA = Master Account for other subscriptions (Data plans/Season Pass/Validity/etc). Also as normal call/sms rates if DA is empty..

4. Please refer to https://forum.lowyat.net/topic/3912048


UN1T3D
post Apr 12 2017, 01:45 AM

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QUOTE(Mr Gray @ Apr 11 2017, 07:35 PM)
When I called customer service, they said that user get user campaign is only for old xox plan, therefore no longer available to one xox.
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Please confirm that you called customer service at 12273 and they said UGU is only for old xox plan and not for onexox.

I find it really odd bcoz I was at a mamak enjoying a nice teh tarik yesterday and overheard one guy (with his fren) doing UGU with a onexox dealer on the next table.



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