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 ONEXOX Thread : Latest Season Pass available now, all about OneXOX

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xinaixin
post Oct 2 2018, 12:02 PM

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QUOTE(vostro78 @ Oct 2 2018, 08:29 AM)
i plan to mnp 2 sim card to xox, 1 just want to keep the number, another 1 for my son and only will use data when i bring his phone outside, at home will use wifi. his call mainly from whatsapp chat.

i should go for xox normal plan or black plan ?
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Black plan have monthly commitment and prepaid plan don't.

Compare 1GB data used per month : -

A) Prepaid plan : RM50 @ 10GB data + 333 minutes call with validity of 28 months (New users)
If you use 1GB per month,you can use data for 10 months without further payment/top up.

B) Black plan (B10) : RM10.60 @ 1GB data + 20 minutes call (monthly commitment).
If you use 1GB per month,you have to pay RM106 for 10 months ,your line will be "BARRED" and you'll be "BLACK LISTED" if no payment paid.

Do your research,understand your needs,compare and choose wisely.

This post has been edited by xinaixin: Oct 2 2018, 12:33 PM
xinaixin
post Oct 2 2018, 08:38 PM

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QUOTE(sinisterair @ Oct 2 2018, 05:41 PM)
You forget to add that black can rollover unused data and voice .
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What i did is the comparison of 1GB data used per month.

If you used up your 1Gb data per month.....roll over ???

If less than 1GB then make comparison of 0.5GB.......wow ! RM50 (0.5GB x 20 = 10GB) can use for 20 months without prepaid top up/payment........more savings !

That's why I say users must understand their needs,make comparison and choose wisely !

This post has been edited by xinaixin: Oct 2 2018, 08:49 PM
xinaixin
post Oct 2 2018, 09:03 PM

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QUOTE(sinisterair @ Oct 2 2018, 05:41 PM)
You forget to add that black can rollover unused data and voice .
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Yes Black can rollover unused data and voice.........but you need to pay monthly bill,

let's say you didn't make payment for 3 months,can you still use the rollover data and voice ?

If you missed payment for 5 months ? Terminated and blacklisted !

And you still need to make payments for the 5 month's bill to lift off the BLACKLIST at the end.

This post has been edited by xinaixin: Oct 2 2018, 09:14 PM


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xinaixin
post Oct 3 2018, 12:52 PM

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QUOTE(vostro78 @ Oct 3 2018, 10:22 AM)
ok, then go for prepaid will do. top up 50 can use for a long time
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Just top up and subscribe to your preferable prepaid WELCOME DEAL within 10 days of new simpack activation or MNP.

This post has been edited by xinaixin: Oct 3 2018, 01:05 PM


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xinaixin
post Oct 3 2018, 03:10 PM

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QUOTE(beebee1314 @ Oct 3 2018, 01:55 PM)
MNP can straight get 28 mths?
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Yes,success MNP straight gets 28 months validity.(Prepaid)

This post has been edited by xinaixin: Oct 3 2018, 06:09 PM
xinaixin
post Oct 4 2018, 09:46 AM

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QUOTE(krel89 @ Oct 4 2018, 08:20 AM)
I just got my new number yesterday, why my validity did not get extend? Fyi, during purchase that number, i also buy top up.
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For new prepaid simpack to get 28 months validity,you have to either

1) Top up amount of RM50 within 1 month activation (validity update in 2 weeks)

or

2) Subscribe to one of the "Welcome Deal" within 10 days activation (validity update instantly)

This post has been edited by xinaixin: Oct 4 2018, 09:49 AM


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xinaixin
post Oct 5 2018, 11:17 AM

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QUOTE(krel89 @ Oct 5 2018, 11:03 AM)
so if I subscribe to Fat5m, it will never expire if I did not use it right?
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FAT5M @ 5GB data + 100 minutes will be credited in your SEASON PASS account.

All unused in your SEASON PASS account will expired according to your prepaid validity.

This post has been edited by xinaixin: Oct 5 2018, 11:19 AM
xinaixin
post Oct 5 2018, 11:41 AM

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QUOTE(new2city @ Oct 5 2018, 08:08 AM)
Is something wrong with ONEXOX this month? My friend wanted to know to black10 and his agent keep delaying it. 1 week later the agent port him into prepaid and top up and bought 10gb season pass for him...

   This is after we insisted many times to subscribe to black10...
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The question is who pay for the top up to buy the 10GB season pass (RM50) and the simcard (RM10) ?

The BLACK B10 is currently on promotion @ free simcard + free 1 month (1GB data + 20 minutes)

This post has been edited by xinaixin: Oct 5 2018, 12:02 PM
xinaixin
post Oct 5 2018, 07:53 PM

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QUOTE(new2city @ Oct 5 2018, 12:39 PM)
My friend paid for it rm60 of course... Because the agent basically MNP it into prepaid without telling him until he came and collect the SIM.
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Ok,that's something fishy about the dealer.........compare the profits : -

1) MNP to BLACK B10 @ free simcard + free 1 month........payment RM10 will be paid on 2nd month onwards : -

a) MNP simcard FREE = ???

b) Top up RM10 x 5% = RM0.50 top up incentive(top up channel)

c) Top up RM10 x 10% = RM1 dealer incentive

2) MNP to prepaid with Season Pass FAT10 @ RM60 paid :-

a) MNP simcard RM10 @ RM2.20 simcard profit

b) Top up RM50 x 5% = RM2.50 top up incentive(top up channel)

c) Top up RM50 x 10% = RM5 dealer incentive

d) Subcribe Season pass FAT10 = RM3.30 SSP incentive

This post has been edited by xinaixin: Oct 5 2018, 08:11 PM
xinaixin
post Oct 6 2018, 12:39 PM

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QUOTE(warham @ Oct 6 2018, 11:20 AM)
Hi want to ask about XOX black.

This is a postpaid right?

If I use RM10, what is the charges for extra call, and SMS?

And the season pass for call & sms, immediately can be used right? no need to subscribe to anything?
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Postpaid ??? hmm.gif As promoted by ONEXOX and dealers........more better than postpaid.

If you used up your 20 minutes,you'll be charged RM0.15sen per minutes and RM0.10sen per sms.

All season pass for minutes and sms will be deducted automatically.

This post has been edited by xinaixin: Oct 6 2018, 12:49 PM
xinaixin
post Oct 8 2018, 06:57 AM

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QUOTE(pangolin88 @ Oct 8 2018, 06:01 AM)
Can I share my season pass with my subline. How to do it and are there any charges?
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RM0.50sen per transfer.

You can transfer by sending sms.

This post has been edited by xinaixin: Oct 8 2018, 09:59 AM


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xinaixin
post Oct 8 2018, 01:09 PM

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QUOTE(pangolin88 @ Oct 8 2018, 11:56 AM)
Thanks for the quick reply . Any idea how to get my PIN? Never had occasion to use it before. sad.gif
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You can self register at XOX selfcare portal or My XOX app.

You'll receive sms with the activation code and you'll need an email acc to register (login for selfcare portal and MyXOX app))

As for the sharing credit,data,minutes and sms,the preset pin is 1234.

This post has been edited by xinaixin: Oct 8 2018, 01:22 PM


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xinaixin
post Oct 9 2018, 09:53 AM

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QUOTE(pangolin88 @ Oct 8 2018, 09:15 PM)
I am already registered with selfcare but there is no option there to transfer data credit.

Anyway , the preset pin of 1234 works, I received a message "System no available at the moment, please try again later".. note the bad English is not a typo. ha ha.

So later I tried again and sent to 22111 instead of 23888.  There was no acknowledgement but on checking I found 0.5 GB deleted from my season pass.

A few hours later, another 0.5GB was transferred so I guess the initial sms went through even though I did not resend.
No big deal as the data appeared in my subline and I got plenty left.

Once again thanks for your help.
*
Sorry........forget to tell that there's no option of "Transfer" in selfcare portal,but there's one in MyXOX app.

This post has been edited by xinaixin: Oct 9 2018, 09:54 AM
xinaixin
post Oct 9 2018, 10:11 AM

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QUOTE(new2city @ Oct 8 2018, 05:38 PM)
What do you mean? I have no issues using Shopper since day 1...
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For your info.....not everyone were as lucky as you.

This is true,some users did face problems like sms,calls,internet,validity,top up and so on.......need to call customer service.
xinaixin
post Oct 9 2018, 07:12 PM

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QUOTE(new2city @ Oct 9 2018, 03:52 PM)
I did call customer service when I first ported  in in January 2018,, butt hing settled by 3rd day as many mentioned here. 

  You are right, I am lucky in a way... But really, whose problem is it? Merchant or Telco?
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It's obviously that the problem lies on the service provider and so did the 5 digits sms which deduct user's credit.

This post has been edited by xinaixin: Oct 9 2018, 07:14 PM
xinaixin
post Oct 15 2018, 08:56 PM

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QUOTE(darkcurves @ Oct 15 2018, 12:22 PM)
What is the smallest reload i can perform?
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If you are buying from Onexox/XOX dealer........RM1

If you are buying top up pin or eReload.....RM5
xinaixin
post Oct 16 2018, 10:34 PM

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QUOTE(RDoe @ Oct 15 2018, 10:04 PM)
Will the one from dealer be a credit transfer or one of the reload methods?
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Onexox/XOX dealer reload using eRecharge from RM0.01sen.........if they are willing to.....

Credit transfer amount available only at RM3,RM7,RM15 and RM30

This post has been edited by xinaixin: Oct 16 2018, 10:40 PM
xinaixin
post Oct 27 2018, 06:27 PM

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QUOTE(dgboy @ Oct 27 2018, 03:25 PM)
RM0.00: XOX Service Notification: your account subscription has been barred. Please Top-up within 30 days in order to resume the service.

Grace period only 30 days?
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For prepaid plan........will be terminated 60 days after validity expired.

For BLACK plan refer to attachment below, from line barred to terminated.........60 days.

This post has been edited by xinaixin: Oct 27 2018, 06:34 PM


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xinaixin
post Oct 28 2018, 06:14 PM

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QUOTE(river.sand @ Oct 28 2018, 03:21 PM)
My mum uses OneXOX prepaid. I tried to purchase top-up for her in a shop.
The shop assistant told me that they only had XOX, and no OneXOX.

Is the top-up for XOX and OneXOX same?
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You can top up through these top up channels/networks.

Mostly use XOX top up or XOX pin code.


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xinaixin
post Oct 29 2018, 07:38 PM

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QUOTE(chuahcs79 @ Oct 29 2018, 07:14 PM)
what is the roaming data rates for xox in uk?
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AFAIK there's still no roaming data for ONEXOX/XOX . Maybe in future.......
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