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 Granado Espada Ver3.2, Defense of the ZEIA

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SticH
post Jul 20 2007, 07:11 PM

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Will it be P2p Game or permanent free game?
madman20
post Jul 20 2007, 08:24 PM

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QUOTE(Novie @ Jul 20 2007, 04:09 PM)
first of all, i would like clarify. i wasnt helping anyone here but just to be fair.

1) Maintanance took 6-8 hour by doing nothing?? do u think ur childish talking all this?  do you think the only problem they need to solve is the lagging issue? how you know that they wasn't doing anything? hosting an online game is not that easy as ABC. think professional b4 you post.

2) send ticket but didnt take action? even they banned, IAH won't inform you right?

3) suprise colony war - IAH had announced that this is because of IMC developer careless mistake.

4) P2P with Item Mall - this is their company business model, is it anything to do with you? did IAH force you to pay it? you can choose NOT to play, no one will force you. don't expect everygame to launch it F2P with a lot of complain. If no income for publisher, what do u expect them to maintance the game. Sounds funny right? think mature... before posting some ridiculous comment.

5) reset server anytime - if there is problem, of coz they need to solve it asap. then HAVE to reset server. but without maintanance YOU complain, IAH fix the problem, YOU complain again that they like to reset server anytime.

6)services not improve - actually i don't think so, problem that i think is the botters right now..

anyway, this what i can said. i know they are doing everything to make it better else they won't spend so much $$ on this game.

allright... correct me if i'm wrong....
*
Wow..the war reached here..Lol..here's my 2 cent

1 - Maintenance weekly is understandable..but being 8 hours..I'm not sure what's going behind the scene of the maintenance..but I've gotta say..8 hours is a li'l too long since there isn't any difference after the maintenance..Why is that so?Because:
a) The squad bug..after each maintenance..everyone in squad is missing..and after you leave your squad..you'd need to re-log/change channel
b) The lag is still there even after cache clearing etc etc
c) Grammatical issues for those faction wars..map change (eg: The Rion PriorieMoving To, saction has declared war with XXXX Faction and will go in blablabla) and many more

2 - Like what BimboG said..some of those reported are still in game after weeks of the initial report

3- Careless mistake?Heard of the saying "Fool me once, shame on me..fool me twice, shame on you"?

4 - I don't care about their business model..so not much of to say here..P2P..B2P..F2P..let them choose..and like what strace said..the way you put it is like "You don't like GE, KELUAR" type of attitude..are you really a representative from SMM or any way related to IAH?

5 - A server reset is also understandable...nothing to say here..but if there are any item loss during this reset..I believe IAH has their own policy on this

6 - The service has been the same the past few weeks..No difference..The only difference I see..GM appearing to "talk" with the public..that was only the past few days..and now they're in the "Ninja" mode again..I think?

They've been spending too much money on publicity..but the way they manage the game really really brings down their image..=/

EDIT:
QUOTE(SticH @ Jul 20 2007, 07:11 PM)
Will it be P2p Game or permanent free game?
*
Stitch..it is still unconfirmed as for now..They have not announce the final news on their business model..but from the looks of it..P2P with item mall..however..you can still play this game now as it is still in its Open Beta stage and it's free for now

This post has been edited by madman20: Jul 20 2007, 08:26 PM
adelina
post Jul 20 2007, 11:05 PM

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QUOTE(madman20 @ Jul 19 2007, 11:29 PM)
Being an open tester..they should be listening to what most player/tester has to say and try to figure out things

Open beta does not only meant for bug testing..it's also a test to the management if they are capable to handling it or not..if they handle things well..their image will improve..if they don't..their image will drop

From such a big promotion on mass media they've done..from what the management team is doing..it looks like their just destroying their image
*
I followed the link that you supplied earlier and i see some reply at the end of the post.
I can see that their staff is replying to some of the questions there so i cannot agree with you that they are not listening to their customers.
But i can agree that their management is not up to the standards yet, based on what i can read here and some of the threads there.
Major advertising? No. It's so easy to know that they are new in this business. New company concentrates in acquiring new users(using advertising) while experienced company choose to retain(good CS)


Added on July 20, 2007, 11:10 pm@strace -Don't think that you are Mr Know It ALL here pls. You sounded like i'm part of IAH or something.
And if you can't find your own line, search through your old text and maybe you'll find some in it.
Copying is just like not making a point of your own at all. SUCH A SHAME

This post has been edited by adelina: Jul 20 2007, 11:11 PM
madman20
post Jul 20 2007, 11:28 PM

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QUOTE(adelina @ Jul 20 2007, 11:05 PM)
I followed the link that you supplied earlier and i see some reply at the end of the post.
I can see that their staff is replying to some of the questions there so i cannot agree with you that they are not listening to their customers.
But i can agree that their management is not up to the standards yet, based on what i can read here and some of the threads there.
Major advertising? No. It's so easy to know that they are new in this business. New company concentrates in acquiring new users(using advertising) while experienced company choose to retain(good CS)


Added on July 20, 2007, 11:10 pm@strace -Don't think that you are Mr Know It ALL here pls. You sounded like i'm part of IAH or something.
And if you can't find your own line, search through your old text and maybe you'll find some in it.
Copying is just like not making a point of your own at all. SUCH A SHAME
*
I did not say that they are not listening to what the testers are telling

It's hard to say if they are actually doing their job right or not..And those replies are not from IAH staff..it's the Malaysia's Community Manager..and I quote:

QUOTE(Selwyn)
I'm not from IAH and therefore anything i say is based on my own opinion and/or on behalf of SMM


I have only seen 1 reply from IAH's staff..and that was in reply to noypi's post on suggestion of reducing the bots..nothing more after that..
I can assume they read what is posted..as for the actions taken from reading our feedback..I'm not sure if there is any or not

I did not say that it is a major advertising..I'm saying that they are spending more time and money on advertising and all..

I recall when RO was introduced in Malaysia..in comparison with IAH..I don't see Gameflier focusing too much on adverts?
IAH and sGE is my first ever to see such high activity in their advertising especially for a new company
Novie
post Jul 20 2007, 11:34 PM

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QUOTE(strace @ Jul 20 2007, 06:34 PM)
Hello Mr. representative from SMM,

2) Lets put it this way:
Customer: "Hi there there is this problem exist for a long time, why are you not doing anything?",
You: "even if I do something, do I need to tell you?"
lol, what kind of answer is this? You are suppose to answer like this "I'm sorry because we are lack of manpower/required to follow the protocol, please bear with us a little longer". Even berhad company must do something to gain confidence from their clients. You are not even giving hope on ironing out the problem at all, instead you tell us it is none of our business.
I say LOUSY customer service!
4) You sounded like the Jerai MP -You tak suka ini game, you boleh KELUAR!. You indeed sounds funnay. Endure criticism, endure.
5) Oh yeah? You didn't backup the game database at least in daily basis eh? Rollback is not an option? The main concern here is why the frequent server reset, not you whining of your customer whining your game. Endure customers complain is one of your job, stop whining about us. You tak suka kerja kau, lu boleh keluar! LOL
6) It is easier to blame on botters than yourself, right? If bots is the problem then do something about it. Seriously, do really something about it.
*
i'm not represent SMM anyway, i am just talk behalf of my sis who work for SMM.
she was damn busy working, schedule was so tight. i wasnt have time to talk to her since she start working there. that's y i know they are not so called FREE and not doing anything.

i suppose to answer politely?? no... i was fed up with all the nonsense you posted up. since you are not working on it and i guess u supposely don't understand at all. u can give comment, but do u think ur over?

anyway... this is not the 1st online game that i had played. if compare to others online game .... i guess this is still acceptable... i didn't blame anyone... just can't keep quiet that u guys keep blaming that they were not doing their job... is so big different.... they were working so hard on it... instead of your word LAZY to describe... sigh...


shaff
post Jul 20 2007, 11:56 PM

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lets stop another war at here, GE is finish anyway, RIP Ge, u has give me good gaming time in 2 week period, farewell :S
Miyabi
post Jul 21 2007, 02:16 AM

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not for me yet, im still enjoying GE ;D
strace
post Jul 21 2007, 04:05 AM

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QUOTE(adelina @ Jul 20 2007, 11:05 PM)

Added on July 20, 2007, 11:10 pm@strace -Don't think that you are Mr Know It ALL here pls. You sounded like i'm part of IAH or something.
And if you can't find your own line, search through your old text and maybe you'll find some in it.
Copying is just like not making a point of your own at all. SUCH A SHAME
*
Yes I made you sounded like you are a part of IAH or something and I am sorry for that if you are not but I made my points clear. Since you are attacking me with pointless talk about me copying you but none againts what I was trying to convey here, which means are you agreeing with me that they didn't do anything significant to meddle their bloody mess? In business perspective, this company is already starting to go spiral downwards and thats before the game started p2p. We want them to act quick & effective as you know the future for IAH is getting bleak with Linage ][ coming around the corner to steal their userbase. So guess which one dies first? IAH or GE? Go figure. While that, I like to extend my warmest greetings to Queen biatch for that ninja jokes (I laughed so hard) and to say goodbye to Hellgate London smile.gif

QUOTE(Novie @ Jul 20 2007, 11:34 PM)
i'm not represent SMM anyway, i am just talk behalf of my sis who work for SMM.
she was damn busy working, schedule was so tight. i wasnt have time to talk to her since she start working there. that's y i know they are not so called FREE and not doing anything.

i suppose to answer politely?? no... i was fed up with all the nonsense you posted up. since you are not working on it and i guess u supposely don't understand at all. u can give comment, but do u think ur over?
*
Meh, excuses and not a single point debunked. SMM markets IAH games in Malaysia, they do not have the authority to physically access the servers and its network machines. Busy marketing yes, busy repelling complaints? No, busy technical support? No. Thats IAH's job and they are not assigned to do that anyway. Just divert those complaints to IAH as usual okay? Boss, are you running out of reason so you come out with excuses? If yes then I'll just stop this conversation. My bad for pushing you to a corner smile.gif

QUOTE
anyway... this is not the 1st online game that i had played. if compare to others online game .... i guess this is still acceptable... i didn't blame anyone... just can't keep quiet that u guys keep blaming that they were not doing their job...  is so big different.... they were working so hard on it... instead of your word LAZY to describe... sigh...

Boss, boleh tak hire more staffs? I know they work so hard with so many problems to handle but with so little workforce, I kesian lah. Get my drift?
Sheep319
post Jul 21 2007, 11:26 AM

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is it me, or is the XPatch.exe in the GE directory is trojan-infected?
Hattori
post Jul 21 2007, 11:52 AM

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About the Luder worm? False alarm.

Updated my virus signature and rescan, negative.

The XPatch.EXE is unchanged from its original form, check the modification date in the file attributes to confirm.
Sheep319
post Jul 21 2007, 12:01 PM

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Eeee. Great. My antivirus just deleted it.
strife_personified
post Jul 21 2007, 12:30 PM

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silly thing i noticed with Novie's post...

is your sister working directly on the case of GE? because if you dont know that for sure, there are hundreds of other reasons they're busy. as far as i know, SMM markets loads of games here, isnt it possible that they're doing other things?

and as strace pointed out, SMM's job isnt accessing the server itself. and as far as i know, all GMs are working DIRECTLY for IAH, not through SMM. if i'm mistaken, please correct me on this.
Novie
post Jul 21 2007, 12:57 PM

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QUOTE(strife_personified @ Jul 21 2007, 12:30 PM)
silly thing i noticed with Novie's post...

is your sister working directly on the case of GE? because if you dont know that for sure, there are hundreds of other reasons they're busy. as far as i know, SMM markets loads of games here, isnt it possible that they're doing other things?

and as strace pointed out, SMM's job isnt accessing the server itself. and as far as i know, all GMs are working DIRECTLY for IAH, not through SMM. if i'm mistaken, please correct me on this.
*
of coz i aware about that, she is working under online-division. so i guess Online-Division means for online game.

i guess so...
madman20
post Jul 21 2007, 01:03 PM

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QUOTE(Novie @ Jul 20 2007, 11:34 PM)
i'm not represent SMM anyway, i am just talk behalf of my sis who work for SMM.
she was damn busy working, schedule was so tight. i wasnt have time to talk to her since she start working there. that's y i know they are not so called FREE and not doing anything.

i suppose to answer politely?? no... i was fed up with all the nonsense you posted up. since you are not working on it and i guess u supposely don't understand at all. u can give comment, but do u think ur over?

anyway... this is not the 1st online game that i had played. if compare to others online game .... i guess this is still acceptable... i didn't blame anyone... just can't keep quiet that u guys keep blaming that they were not doing their job...  is so big different.... they were working so hard on it... instead of your word LAZY to describe... sigh...
*
Okay..according to Selwyn..the Malaysia's Community Manager..SMM staffs are NOT in any relation to IAH staffs..

QUOTE(Selwyn;101977)
Hi,

I'm not from IAH and therefore anything i say is based on my own opinion and/or on behalf of SMM. However, I believe that IAH is listening to every suggesstion and feedback from the forum as well as the ticketing system.

*Snip*
Cheers,
Selwyn

As quoted..SMM staffs are not in any relation to IAH and IAH staffs and management teams..so we're not targetting your sister in any way..As strife_personified mention..SMM is only a distributor of games such as GE and many more.

Most of the post here may be nonsense to you..but bear in mind..there are some facts to it..this comments in many ways can help IAH

If we don't "blame" them..they will not improve..they will never see their faults and weakness..isn't that true?

QUOTE(Sheep319 @ Jul 21 2007, 11:26 AM)
is it me, or is the XPatch.exe in the GE directory is trojan-infected?
*
No idea matey..Haven't had such a problem =S

EDIT:

After starting the topic (Hrin's Updates - Revisiting The Botting Issue: The 3 Stages) few days back..they are not able to comply with such questioning from the public..they have decided to move and close the topic..am I seeing that they are avoiding such questioning to their management?LOL

This post has been edited by madman20: Jul 21 2007, 01:08 PM
yuka
post Jul 21 2007, 02:12 PM

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QUOTE(Sheep319 @ Jul 21 2007, 11:26 AM)
is it me, or is the XPatch.exe in the GE directory is trojan-infected?
*
hehe, u use AVG? bet so, my friend also encounter like that laugh.gif
adelina
post Jul 21 2007, 03:06 PM

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@strace - Apologies accepted. I'm sorry too if i sound rude earlier, please don't mind my tedency to protect myself smile.gif And yes, at this point i do agree that the management of the game is not doing really well.


Added on July 21, 2007, 3:22 pm
QUOTE(madman20 @ Jul 21 2007, 01:03 PM)
Okay..according to Selwyn..the Malaysia's Community Manager..SMM staffs are NOT in any relation to IAH staffs..
IMO, SMM must have certain relation with IAH. They are business partners after all. I think SMM pay IAH money for the distibution in Msia and so i firmly believe that SMM have certain rights.
QUOTE(madman20 @ Jul 21 2007, 01:03 PM)
After starting the topic (Hrin's Updates - Revisiting The Botting Issue: The 3 Stages) few days back..they are not able to comply with such questioning from the public..they have decided to move and close the topic..am I seeing that they are avoiding such questioning to their management?LOL
*
As for the what you call a Community Manager Selwyn(check him out at here), i guess he's trying to be nice and explain to the gamers there since most of them hate Hrin now. They probably moved the thread because someone started flaming him. I guess his intentions to answer the questions from the angry gamers failed as well. icon_rolleyes.gif

This post has been edited by adelina: Jul 21 2007, 03:23 PM
strife_personified
post Jul 21 2007, 03:51 PM

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his explainations were dodgy at parts, and i got a bit pissed, especially the way he handled/commented on the player who said that he was already planning to leave.

dont know bout you, but there was some smart aleckyness to his posts. but hey, thats just me.

one thing i think most gamers feel is that we dont like being treated like dimwits. many of his answers were a little patronizing. but then again, i guess they really cant do much, and trying to placate us didnt help when perhaps the smartest thing to do would've been to apologize or just admit that they are having trouble if they are.

also, it looked like he was accidentally digging graves to jump into later, from some of his answers.

well, thats just me. if you feel otherwise, you're free to let me know, but dont expect me to change my views on these.
madman20
post Jul 21 2007, 04:09 PM

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QUOTE(adelina @ Jul 21 2007, 03:06 PM)
@strace - Apologies accepted. I'm sorry too if i sound rude earlier, please don't mind my tedency to protect myself smile.gif And yes, at this point i do agree that the management of the game is not doing really well.


Added on July 21, 2007, 3:22 pm
IMO, SMM must have certain relation with IAH. They are business partners after all. I think SMM pay IAH money for the distibution in Msia and so i firmly believe that SMM have certain rights.

As for the what you call a Community Manager Selwyn(check him out at here), i guess he's trying to be nice and explain to the gamers there since most of them hate Hrin now. They probably moved the thread because someone started flaming him. I guess his intentions to answer the questions from the angry gamers failed as well.  icon_rolleyes.gif
*
Well..they are business partners alright..but SMM are in no way related to the physical hardware and a total management of the game

As for Mr Selwyn..like Mr Strife said..he was digging his own grave..and now he closed the thread and left everyone hanging on what's going on..If there is a problem..just admit it..don't try to hide and be Mr Smartass

I am not exactly flaming him..I was trying to inquire what is going on and what are they actually doing..
His "nice" intention doesn't seem right from what I can see..instead..everytime he replies..it pisses me off even more =/
strace
post Jul 21 2007, 04:53 PM

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Obviously the rights SMM bought from IAH is just distributing and marketing GE and in exchange SMM collect certain amount of profit from sales of GE point cards. Btw, GE marketing wasn't really that fierce enough, what they do is just pulling existing gamers attention but not introducing to newcomers. Even RO during its prime time made into TV and radio before.
Sora
post Jul 21 2007, 06:43 PM

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It never phail amuse me at all to watch an Intraweb Fight.

laugh.gif

And mai lawd, look at the inglesh !
Mai ayes !

This post has been edited by Sora: Jul 21 2007, 06:43 PM

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