QUOTE(ronnie @ Jun 21 2016, 11:04 AM)
That, I did not ask since I am not converting to new card.Credit Cards AEON Credit Cards V4, By AEON Credit Service
Credit Cards AEON Credit Cards V4, By AEON Credit Service
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Jun 21 2016, 11:44 AM
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#21
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4,232 posts Joined: Apr 2011 |
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Jun 24 2016, 10:49 AM
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#22
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4,232 posts Joined: Apr 2011 |
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Jun 24 2016, 11:56 AM
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#23
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4,232 posts Joined: Apr 2011 |
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Jun 24 2016, 03:16 PM
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#24
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4,232 posts Joined: Apr 2011 |
QUOTE(PsychoJoe @ Jun 24 2016, 02:29 PM) Suffice to say, looks like they've been alerted to the loophole and that door has now been firmly shut. |
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Jun 24 2016, 03:45 PM
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#25
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4,232 posts Joined: Apr 2011 |
QUOTE(wan7075 @ Jun 24 2016, 03:34 PM) but PsychoJoe said the following:2) If I create a bill folder with a AEON credit card bill payment and another non credit card payment, it goes through, but the AEON payment is not included (but the 2% fee includes the amount for AEON!) |
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Jun 27 2016, 12:32 AM
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#26
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4,232 posts Joined: Apr 2011 |
QUOTE(kawteem @ Jun 27 2016, 12:01 AM) Collected my Aeon Gold Visa as the Watami replacement just now. Have not yet activated it thinking of the risks of losing the points in Watami. for 'conversion' card, from what I am told by the CS, the reward points will be carried over to your new card automatically. |
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Jun 27 2016, 12:29 PM
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#27
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4,232 posts Joined: Apr 2011 |
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Jun 28 2016, 11:24 AM
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#28
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4,232 posts Joined: Apr 2011 |
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Jun 30 2016, 10:40 AM
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#29
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4,232 posts Joined: Apr 2011 |
Looks like POSOnline is now working to pay just AEON card.
Don't see the error screen any more. |
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Jul 6 2016, 07:24 PM
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#30
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4,232 posts Joined: Apr 2011 |
QUOTE(lilsunflower @ Jul 6 2016, 05:22 PM) I have 3 transactions, totalling RM400 on 2nd July which have not been posted. Subsequent transactions on 3, 4 and 5 July all posted one day after transaction date. Same here.Am really anxious! Wonder if it's a POSONLINE issue (for not transferring) or AEON CREDIT issue (for not recording)? Look forward to hearing success stories from anyone who's managed to resolve this missing transaction issue. I did 4 transactions. 3rd and 4th are posted to AEON. But 1st and 2nd are missing. since it's Hari Raya, will wait till after to call them. |
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Jul 6 2016, 07:25 PM
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#31
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4,232 posts Joined: Apr 2011 |
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Jul 10 2016, 01:21 AM
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#32
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4,232 posts Joined: Apr 2011 |
QUOTE(guy3288 @ Jul 10 2016, 12:40 AM) my case still no news, my Aeon credit card payment due date 2.7.16 , how do you contact POSOnline?balance RM2500+ (paid on 29.6.16) gone "missing" at Posonline, awaiting for posonline to revert that amount to Aeon., dont know how long it will take, so i decided to pay again. Tested 2 small amount at Posonline on 4.7.16 and it appeared in Aeon on 5.7.16. Instead of waiting, i paid up the balance 2nd time. Hopefully got excuse to waive late payment penalty and claim back excess RM2500+ overpayment from Aeon. I have missing transactions, too. |
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Jul 12 2016, 03:53 PM
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#33
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4,232 posts Joined: Apr 2011 |
QUOTE(epie @ Jul 12 2016, 03:28 PM) i have received aeon big card last month Depending on your usage and place to spend. If you use online or at AEON Big itself, the cashback gives you more value than RM1 = 1 point.then i noticed that for aeon big card...rm2 spending only get 1point now i want to change to aeon mastercard which gives 1point for rm1 spending |
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Jul 13 2016, 12:30 AM
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#34
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4,232 posts Joined: Apr 2011 |
QUOTE(lilsunflower @ Jul 12 2016, 11:55 PM) Yes, I was assigned a case number before Raya but no further response or update since then. It seems like the department doing the investigation is separate from the general feedback email team (which is quite responsive, but unable to do anything). somehow i have a feeling this is a problem at POSOnline rather than AEON. But we'll see.For now I'm holding off making further payments. Hate to admit it, but this is a case of me being too gung ho with the cashback craze. From now on I'll stick to the more conventional ways of earning cashback. I'm treating this as a very very expensive lesson learned. Good luck to everyone else waiting for a resolution, especially those with large missing amounts. Will be interesting to find out the root of the problem. I, too have 2 missing transactions, but small amounts. |
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Jul 13 2016, 09:54 AM
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#35
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4,232 posts Joined: Apr 2011 |
QUOTE(rdevil33 @ Jul 13 2016, 09:50 AM) After email them last weekend, my 5th July payment posted today in Aeon account. For those still facing missing payment from posonline, pls email them at care@pos.com.my and provide following info for fast processing. Same here. My 2 missing transactions are now posted to Aeon.1. Customer Full Name 2. Contact Number 3. Type of bill 4. Bill number 5. Account number 6. Transaction id 7. Name of Bank 8. Copy of bill |
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Jul 26 2016, 04:21 PM
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#36
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4,232 posts Joined: Apr 2011 |
QUOTE(bee993 @ Jul 26 2016, 04:14 PM) Yesterday send bt application by email to aeon. I am planning to BT to AEON , too.Today 1pm no received email acknowledgement, decide to call the best aeon CS,Mr IEE to check.he engaged. 3min later he call back,tell me he already know what my intention for calling in.WOW! say he already received my email and ptocessing will call me soon. True indeed, within 1 hour received call from n confirm bt.3 hour later received sms bt approved Relli hope anyone who have received Mr.IEE service b4 also write in to aeon and compliment him.he deserved it. Thank you Can share his contact info (email / phone)? |
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Aug 1 2016, 10:02 AM
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#37
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4,232 posts Joined: Apr 2011 |
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Aug 9 2016, 11:20 AM
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#38
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4,232 posts Joined: Apr 2011 |
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Aug 17 2016, 01:23 PM
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#39
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4,232 posts Joined: Apr 2011 |
QUOTE(Duckies @ Aug 17 2016, 01:14 PM) Eh Aeon Gold card has annual fee for primary and supplementary? I didn't see the word waived in ringgitplus. If only you would trouble yourself to look up the AEON webpage that I am doing it for you now.http://www.aeonmalaysia.com.my/acs/af/kona...814#page=page-3 |
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Aug 22 2016, 01:03 PM
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#40
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4,232 posts Joined: Apr 2011 |
QUOTE(sj0217 @ Aug 22 2016, 12:56 PM) Just checking, have you experienced to call Aeon CS and key in PIN request via system before talk to human ? be distinctive between TPIN (telephone PIN ) and card PINI have changed the PIN too, few days ago I did call to CS, voice system request for PIN verification, and the New PIN that I key in was unsuccessful for 3 times. Question: do we need to type the initial PIN or the New PIN ?? |
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