You still and ask them for the reason and ask them change the plan for you.
And If I not mistake ,the rebate didn't tie with contract with "penalty"
My brother also get the special offer.

I have called up the farking 123, as what I have predicted. They downgraded my MOP 158 with 5gb of data to MOP 98 with 1gb of data. THE REASON BEING: THEY WILL UPGRADE THE MOP 98 TO 5GB OF DATA. So guys, do you see how the maxis do the scam?! I SIGNED UP FOR MOP 158 NOT the 5GB OF data. How can a company simply downgrade the plan of a user without even informing (i found out when i check the mymaxis app). NOT EVEN A SMS. MASHIT, U FUCKING BIG SCAM BAG. DON'T TRY TO CON PEOPLE BY SIMPLY CHANGING THE PLAN, U SEE!

them changing your plan to the 98 plan instead of 158 is a bad move by them. that you should call them

about the 1gb of data, try using all that 1gb of data and see if any message comes that say you get free 4gb or not

why you still staying..

Of coz im porting out. i told them i will port out and fuck you - hang up the phone

that is pure cheating / scamming. I will lodge report to MCMC and tribunal right. This is way beyond broad daylight scamming.

Already signed 2 years contract.
Mashit belly heppi. You want to port out, pay penalty.
Yahoooo....

please report bro and post it here. screw them.

inb4 not a maxis user but like to see them burn

i'd suggest you call them first and threaten to lodge MCMC. see if they budge. if they do budge, you'll save yourself a bit of trouble

No need to scold CS, they are not the one who "manipulate" the plans.

Most of them also don't know nuts about it, the culprit is the one with higher post there like Promotional/Sales Manager (with their team ofc).

I once kena charged dengan Celcom RM1 per SMS that I've never subscribed, I go and talk nicely with CS at Celcom building near KLCC there, lastly they shy2 because I'm so polite and gave me the personal handphone number of the responsible manager who handling the shit and it's done within 2 days.

Be polite, control your anger, sometime you'll win.

then they really fuk u up..

Already lodge complaint in SKMM. I will not sit quietly and let this bullshit company scam my money.


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thanks for the suggestion, I was burst in anger since yesterday but was caught up with work. Anyway, i think talking to them won't help much, as I am not the only one that they are doing to, a few of my friends has the same issue. Meaning that maxis is quietly scamming us. And repeatedly telling you - everything is the same - the amount of data, unlimited calls/sms, BUT at the back the plan has been changed. MAXIS QUIETLY SCAMMING YOU!

I opted to port out to celcom 1 month plus back, and i got called from maxis representative for an offer if i stay on with maxis. i took the offer of maxis one plan 158 with 5gb of data. every month pay rm68 instead of rm158 for 2 years contract. But today, i noticed my plan was changed to MOP 98 with 1gb of data. I was not informed nor notified regarding the changes, and when i call them up they just keep telling me i will get the 5gb of data at the end of month, I signed up for MOP 158 with free 5gb data. I didn't sign up for 5gb data at the first place. How can a company simply downgrade my plan and tell consumer that you are getting the same amount of data, I should be getting the same MOP 158 with whatever data they plan to upgrade. This is unacceptable and i felt i was being SCAM with 2 years contract. Kindly please clarify with this brilliant cheating company. thank you.

No. Rujukan aduan anda/ Complaint reference No.: 1136/04/16

not only maxis customers, hotlink customers also affected: https://forum.lowyat.net/topic/3915015

if you want, try his way by reporting to mcmc...

done it already 10 minutes ago... hahaha

hi bro.. i see in the maxis app... you try swipe left and see.. i think got 2 page

the fella want the maxis one plan 158 perks but paying RM68 la.... extra data and spotify premium

Are u sure it's contract for 2 years? I believe they will only give the rebate for 2 years, not contract.

I reported to SKMM earlier and maxshit told me they can't do anything.

you have the same downgrade too? from maxis one 158 to maxis one 98? yeah they can't do anything, we can port out. if they demand for contract avoidance fee, ask them to pay us coz they are the one who downgrade our plan.