Wtf, mashit change my maxis one 158 to maxis 1gb today. I decided to port out to celcom 2 months back, and this mashit ppl call and offer 'special' price with rm68 for the maxis one 158 with 5gb data package with 2 year contracts. Then out of sudden they changed my plan to maxis 1gb data without notification?! Anyone facing the same issue? They really farked up. I have yet to call them and screw them. Really mashit. If they really do so, changing my plan without informing, I will Lodge the report to mcmc. Big fat con shit company.

I was offer maxis 158 with discount RM 80 per month, so to pay rm68 for that plan to get 5gb of data and free calls. So I expect them to upgrade my free data to the new tariff rather than downgrading me to maxis one 1gb and upgrade me back to the same old maxis 5gb, isn't this cheating? Wtf

Ya u got wat I mean, I'm yet to call the mashit. I will call them in the afternoon and update again. But it doesn't look good, my maxis app showing maxis 1gb plan

As the attachment shows, I was on maxis 5gb plan before 21/4. And today 21/4, my maxis app show maxis 1gb plan, I think it clearly shows what is going on and what I mean by downgrade.

This post has been edited by nkte5207: Apr 21 2016, 11:59 AM


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So that means I'm out of contract? Coz they provide the promotion with 2 years contract with it. If it's with contract, how can they degrade the package just like that? In this way, they should pay me rm1 per day for the remaining days of my contract as they void the contract!

I have called up the farking 123, as what I have predicted. They downgraded my MOP 158 with 5gb of data to MOP 98 with 1gb of data. THE REASON BEING: THEY WILL UPGRADE THE MOP 98 TO 5GB OF DATA. So guys, do you see how the maxis do the scam?! I SIGNED UP FOR MOP 158 NOT the 5GB OF data. How can a company simply downgrade the plan of a user without even informing (i found out when i check the mymaxis app). NOT EVEN A SMS. MASHIT, U FUCKING BIG SCAM BAG. DON'T TRY TO CON PEOPLE BY SIMPLY CHANGING THE PLAN, U SEE!

Of coz im porting out. i told them i will port out and fuck you - hang up the phone

that is pure cheating / scamming. I will lodge report to MCMC and tribunal right. This is way beyond broad daylight scamming.

Already lodge complaint in SKMM. I will not sit quietly and let this bullshit company scam my money.


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thanks for the suggestion, I was burst in anger since yesterday but was caught up with work. Anyway, i think talking to them won't help much, as I am not the only one that they are doing to, a few of my friends has the same issue. Meaning that maxis is quietly scamming us. And repeatedly telling you - everything is the same - the amount of data, unlimited calls/sms, BUT at the back the plan has been changed. MAXIS QUIETLY SCAMMING YOU!

I opted to port out to celcom 1 month plus back, and i got called from maxis representative for an offer if i stay on with maxis. i took the offer of maxis one plan 158 with 5gb of data. every month pay rm68 instead of rm158 for 2 years contract. But today, i noticed my plan was changed to MOP 98 with 1gb of data. I was not informed nor notified regarding the changes, and when i call them up they just keep telling me i will get the 5gb of data at the end of month, I signed up for MOP 158 with free 5gb data. I didn't sign up for 5gb data at the first place. How can a company simply downgrade my plan and tell consumer that you are getting the same amount of data, I should be getting the same MOP 158 with whatever data they plan to upgrade. This is unacceptable and i felt i was being SCAM with 2 years contract. Kindly please clarify with this brilliant cheating company. thank you.

No. Rujukan aduan anda/ Complaint reference No.: 1136/04/16

done it already 10 minutes ago... hahaha

you have the same downgrade too? from maxis one 158 to maxis one 98? yeah they can't do anything, we can port out. if they demand for contract avoidance fee, ask them to pay us coz they are the one who downgrade our plan.

boss, the first page is the free 3gb for all maxis one user. I have called them and verify with them, my package now is maxis one 98 which will soon upgrade from 1gb to 5gb. the issue is not with the amount of data, but the way they do it - its more of like scamming - downgrade your plan without informing, and quietly change your plan without your knowledge. is this acceptable?

if thats the case, i will definitely not settle for it. Why a consumer not allowed to downgrade their plan when in contract and the provider can simply downgrade a consumer plan? i will report it. this is pure scam and step on a consumer's right.

its more of like being cheated. At first u were offered MOP 158/188, then after 2 months MASHIT silently downgrade the plan to MOP 98!!!! without informing!!!!! HOPING that nobody will notice i guess. i don give a shit about 1 gb, 5gb or 10gb. The problem is they SCAM us to stay by signing contract and then silently downgrade the PRESIGNED contract!!!!

It's not that I want the fucking extra 7gb but i SIGN UP for MOP 158, how can they downgrade my plan just like that? Its like u sign up for unifi 100mbps with offer then after 2 months they downgrade ur plan to 30mbps. U very happy?????

I'm waiting MAXIS to respond to my complain as well.

No contract, anytime can port to any other telco...

Anyone getting extra charges for the current month bill? As they brilliantly downgrade our plan as well as our rebate from rm90 per month to rm30. Even though I'm on their new plan for 2 days. 2 FREAKING DAYS. I have yet to call and verify with them. Just wondering anyone has already figure it out with this legendary idiot telco.


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