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 Celcom/Xpax Fan Club v3, The power, it's in your hands

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roythen
post Apr 27 2017, 09:04 AM

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QUOTE(MakNok @ Apr 27 2017, 08:53 AM)
Celcom aka Sialcom don't give a đamn about customer.
After they outsource their CUSTOMER Service Center... It have been the worst SOP.. Typical answer and I will get back to you syndrome mentality.

You think they care about getting the best service to their current crop of customers?
They killing their golden egg which they don't even give a đamn about it.

Seem they practice.. You take Suka.. You kếluar policy.
*
dulu suka coz celcom 38... now umobile seem is my next Home Sweet Home... sad.gif

MakNok
post Apr 27 2017, 09:22 AM

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QUOTE(roythen @ Apr 27 2017, 09:04 AM)
dulu suka coz celcom 38... now umobile seem is my next Home Sweet Home... sad.gif
*
Aiya.. Good thing won't last one..
Macam Celcom 38 dulu... Many Many Orang cakap rare plan.. Tak đápat register lagi Kan.

Maxis Unlimited plan dulu pun By forced Become Limited..

Dah dah... Kalau Umobile Bagus Guna Saja sementara tunggu offer lain.
Sekarang Hànya Umobile and Digi data yang Bagi Pakej yang berbaloi..

Maxis plan Macam kểras saja...utk Orang kaya... Mahal tapi traffic jam Tak Ada... Smooth saja.

Celcom.. Dah Tak peduli Orang kecil Macam kita... Nàk Jadi Macam Maxis.... Ýang current subscribers yang Tak Suka... Đi persila kan kếluar... Kan?

Hànya Digi dân Umobile saja yang tengah buat plan sedap sedap...

Telco lain Tak payah cakap... Offer Macam sedekah..

This post has been edited by MakNok: Apr 27 2017, 09:22 AM
roythen
post Apr 27 2017, 09:28 AM

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QUOTE(MakNok @ Apr 27 2017, 09:22 AM)
Aiya.. Good thing won't last one..
Macam Celcom 38 dulu... Many Many Orang cakap rare plan.. Tak đápat register lagi Kan.

Maxis Unlimited plan dulu pun By forced Become Limited..

Dah dah... Kalau Umobile Bagus Guna Saja  sementara tunggu offer lain.
Sekarang Hànya Umobile and Digi data yang Bagi Pakej yang berbaloi..

Maxis plan Macam kểras saja...utk Orang kaya... Mahal tapi traffic jam Tak Ada... Smooth saja.

Celcom.. Dah Tak peduli Orang kecil Macam kita... Nàk Jadi Macam Maxis.... Ýang current subscribers yang Tak Suka... Đi persila kan kếluar... Kan?

Hànya Digi dân Umobile saja yang tengah buat plan sedap sedap...

Telco lain Tak payah cakap... Offer Macam sedekah..
*
nice word bro... esok port to umobile and have a try... smile.gif
Klsa
post Apr 27 2017, 11:55 AM

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QUOTE(MakNok @ Apr 27 2017, 09:22 AM)
Aiya.. Good thing won't last one..
Macam Celcom 38 dulu... Many Many Orang cakap rare plan.. Tak đápat register lagi Kan.

Maxis Unlimited plan dulu pun By forced Become Limited..

Dah dah... Kalau Umobile Bagus Guna Saja  sementara tunggu offer lain.
Sekarang Hànya Umobile and Digi data yang Bagi Pakej yang berbaloi..

Maxis plan Macam kểras saja...utk Orang kaya... Mahal tapi traffic jam Tak Ada... Smooth saja.

Celcom.. Dah Tak peduli Orang kecil Macam kita... Nàk Jadi Macam Maxis.... Ýang current subscribers yang Tak Suka... Đi persila kan kếluar... Kan?

Hànya Digi dân Umobile saja yang tengah buat plan sedap sedap...

Telco lain Tak payah cakap... Offer Macam sedekah..
*
ala when good deal not much praise but when stg bad maki tak habis
from business perspective of cz they try to give some good deal to retain consumer but ourselves also has to choose wisely
or else port here and there also not convenient, with 2 lines in hand mine still boleh tahan
MakNok
post Apr 27 2017, 02:18 PM

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QUOTE(Klsa @ Apr 27 2017, 11:55 AM)
ala when good deal not much praise but when stg bad maki tak habis
from business perspective of cz they try to give some good deal to retain consumer but ourselves also has to choose wisely
or else port here and there also not convenient, with 2 lines in hand mine still boleh tahan
*
who say good deal never praised....everybody back then worship the OWL hour...correct bor?
But when Celcom tembak mati the Owl....
you can see everyone start complaining liao, betol right?


And now if SialCom trying to remove that EXP2....it like hentam the stone until it bleeding blood.
Bagus ke macam ini?

We consumer always choose the best deal...
NOW, Let me know who offer unlimited now...truly unlimited for a price lah?

Webe and Digi Infinite...right?

Celcom give US what latest promotion...you tell me lo.

This post has been edited by MakNok: Apr 27 2017, 02:19 PM
fever003
post Apr 27 2017, 02:26 PM

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QUOTE(roythen @ Apr 27 2017, 09:28 AM)
nice word bro... esok port to umobile and have a try... smile.gif
*
I just came to Celcom XPAX from UMobile Prepaid.

UMobile Prepaid got nice package, but internet quality was bad for me especially in a critical situation, like navigating with Waze, Google Maps, retrieving files from emails or Google Drive.

I just switched to Celcom XPAX few days ago and to me it is a big improvement from UMobile.

Just sharing with you my experience with UMobile.

This post has been edited by fever003: Apr 27 2017, 02:28 PM
Klsa
post Apr 27 2017, 02:28 PM

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QUOTE(MakNok @ Apr 27 2017, 02:18 PM)
who say good deal never praised....everybody back then worship the OWL hour...correct bor?
But when Celcom tembak mati the Owl....
you can see everyone start complaining liao, betol right?
And now if SialCom trying to remove that EXP2....it like hentam the stone until it bleeding blood.
Bagus ke macam ini?

We consumer always choose the best deal...
NOW, Let me know who offer unlimited now...truly unlimited for a price lah?

Webe and Digi Infinite...right?

Celcom give US what latest promotion...you tell me lo.
*
understand ur point but well is not like u get instant new plan/deal somehow i think they need to think properly what to give too
what do user prefer? mayb can shout out at their page who knows they really will do it lol
MakNok
post Apr 27 2017, 02:48 PM

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QUOTE(Klsa @ Apr 27 2017, 02:28 PM)
understand ur point but well is not like u get instant new plan/deal somehow i think they need to think properly what to give too
what do user prefer? mayb can shout out at their page who knows they really will do it lol
*
Seem hor...Celcom marketing team or whatever all useless ....come up with latest plan but targetted consumer below 25 years old
Even Kelentong prepaid become a joke..

Should sack the whole strategy/marketing Dept nothing to shout about new postpaid plan also which either match other competitior plan

Only i see Umobile with latest P38/P48 postpaid and Digi with their Infinite Unlimited...and of course quietly launch the RM50 10GB (3GB Data and 7GB FB/Instagram) with unlimited free call
Maxis as usual...stuck to their expensive plan.

Celcom like WTF....stuck in Bermuda Triangle bangwall.gif

This post has been edited by MakNok: Apr 27 2017, 02:48 PM
roythen
post Apr 27 2017, 03:10 PM

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QUOTE(fever003 @ Apr 27 2017, 02:26 PM)
I just came to Celcom XPAX from UMobile Prepaid.

UMobile Prepaid got nice package, but internet quality was bad for me especially in a critical situation, like navigating with Waze, Google Maps, retrieving files from emails or Google Drive.

I just switched to Celcom XPAX few days ago and to me it is a big improvement from UMobile.

Just sharing with you my experience with UMobile.
*
Thanks for the advice, i also think for many days ady, i got holding 3 line and know all telco's internet staus well, but start from last few weeks i really cannot tahan celcom... and since got unlimited call for just 38, same as now what i pay... i also just "gamble" .. when i take off from celcom, is no way to apply back the celcom38, hm.....
Klsa
post Apr 27 2017, 03:12 PM

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QUOTE(MakNok @ Apr 27 2017, 02:48 PM)
Seem hor...Celcom marketing team or whatever all useless ....come up with latest plan but targetted consumer below 25 years old
Even Kelentong prepaid become a joke..

Should sack the whole strategy/marketing Dept nothing to shout about new postpaid plan also which either match other competitior plan

Only i see Umobile with latest P38/P48 postpaid and Digi with their Infinite Unlimited...and of course quietly launch the RM50 10GB (3GB Data and 7GB FB/Instagram) with unlimited free call
Maxis as usual...stuck to their expensive plan.

Celcom like WTF....stuck in Bermuda Triangle bangwall.gif
*
cz last time give privilege and the first series plan alrd so now for prepaid user back la after the owl mati laugh.gif mega_shok.gif
umob coverage may not ideal altho their plan sibeh real nice cheap deal...
hopefully soon celcom will break out
MakNok
post Apr 27 2017, 03:25 PM

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QUOTE(Klsa @ Apr 27 2017, 03:12 PM)
cz last time give privilege and the first series plan alrd so now for prepaid user back la after the owl mati  laugh.gif  mega_shok.gif
umob coverage may not ideal altho their plan sibeh real nice cheap deal...
hopefully soon celcom will break out
*
I think Celcom..once killed that poor 'OWL".
everything goes downhill....and NOW
they even want to killed that EXP2.

it show that Celcom don't give a DAMN about us...average regular USER.

Yes..Umobile plan sibeh good...almost every month or two..keep launching updating New plan

and NOw...Digi also sibeh "swee"...check out their plan.

One thing about Digi, always got "hidden" New plan..
Only can korek korek by going to their Digi Store.

And if you really want REAL Unlimited without limitation like Webe..
then Try their exclusive online Digi Infinite which can replace Streaymx..Unifi..Maxis or Even Times as long got proper LTE-A router/Mifi/Modem

As for Celcom...i think dah Tak boleh lah..

Kelentong plan...really tak bole pakai...and just launch so call NEW plan but for only 25 years below.
Celcom macam kapal without Captain....Selamba saja...
puke.gif
theevilman1909
post Apr 27 2017, 03:38 PM

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QUOTE(JuneResources @ Apr 26 2017, 10:04 PM)
Not need to wait for the EXP2 renewable.
If you are on Magic SIM plan onwards, then terus jump to other telco.

My one already disappointed for this telco, no more in Celcom.
And won't think ever ever move back to Celcom (no matter how good it is..)
*
yup. celcom is getting bad to worse nowadays...

slowly it's losing customers to others telco.
Jyazen
post Apr 27 2017, 04:06 PM

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I think my MCMC report worked. Just got RM25 from Celcom... did not even know I kena until that much. I could only check past 45 days online and it was ~RM9 then, but I guess after MCMC report they check all d details till now.

Hopefully they also banned/blocked all these phantom charges so no more future reoccurances.
JuneResources
post Apr 27 2017, 04:12 PM

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QUOTE(a2zextra @ Apr 26 2017, 10:50 PM)
The today Celcom is actually the former TMTouch. Not to forget about that. TMTouch just 'borrowing' the brand name of Celcom.
*
Nowadays who people care TM Touch..
Now most of people focus cheap package, and quality cust service.

QUOTE(theberry @ Apr 26 2017, 10:59 PM)
so their research and marketing team will now promote premium plan all the way  laugh.gif
just see if revenue drop kaw kaw sure get query then u know what i mean.
*
Their customer service is suck until max, somemore customer careline outsourcing by 3rd party team, and they want to promote premium plan?

Slowly slowly wait la..
But don't worry, celcom got government support, revenue still will increase even through there is no customers.
So this premium plan is only available for SPA government, banking industry and those government industry.
kaiserreich
post Apr 27 2017, 04:17 PM

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Celcom Will Trial 5G Next Month; Rolling Out “Lightning Fast LTE” in August 2017

sos

QUOTE
Among the devices that can take advantage of the improved speeds are Samsung’s Galaxy S8 devices and the Huawei P10 Plus


Celcom running 3-CA ka?
Which bands are they running?
Jyazen
post Apr 27 2017, 04:19 PM

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Walao eh, 4G also still unstable summore, wanna test 5G d ah?
Klsa
post Apr 27 2017, 04:21 PM

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QUOTE(MakNok @ Apr 27 2017, 03:25 PM)
I think Celcom..once killed that poor 'OWL".
everything goes downhill....and NOW
they even want to killed that EXP2.

it show that Celcom don't give a DAMN about us...average regular USER.

Yes..Umobile plan sibeh good...almost every month or two..keep launching updating New plan

and NOw...Digi also sibeh "swee"...check out their plan.

One thing about Digi, always got "hidden" New plan..
Only can korek korek by going to their Digi Store.

And if you really want REAL Unlimited without limitation like Webe..
then Try their exclusive online Digi Infinite which can replace Streaymx..Unifi..Maxis or Even Times as long got proper LTE-A router/Mifi/Modem

As for Celcom...i think dah Tak boleh lah..

Kelentong plan...really tak bole pakai...and just launch so call NEW plan but for only 25 years below.
Celcom macam kapal without Captain....Selamba saja...
puke.gif
*
i do like xpax/celcom plan in a way but yeah whn they did stg right then they kill themselves lol
after die come back alive with other plan...
MakNok
post Apr 27 2017, 04:38 PM

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QUOTE(theevilman1909 @ Apr 27 2017, 03:38 PM)
yup. celcom is getting bad to worse nowadays...

slowly it's losing customers to others telco.
*
i think Celcom is clearing house...mean getting rid of those average user who contribute very little to their profit margin.
Maybe that why no new attraction plans for months liao for 4month at least

Kelentong launch on Dec 2016 killing off "OWL Magic Monthly"

and April this month launch Xpax KAW KAW but for 25 years and below.

and You call that exciting marketing from Celcom.....more like SIALcom vmad.gif




theevilman1909
post Apr 27 2017, 04:41 PM

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QUOTE(MakNok @ Apr 27 2017, 04:38 PM)
i think Celcom is clearing house...mean getting rid of those average user who contribute very little to their profit margin.
Maybe that why no new attraction plans for months liao for 4month at least

Kelentong launch on Dec 2016 killing off "OWL Magic Monthly"

and April this month launch Xpax KAW KAW but for 25 years and below.

and You call that exciting marketing from Celcom.....more like SIALcom vmad.gif
*
seems like following Maxis strategy only..

getting rid of those low ARPU users
MakNok
post Apr 27 2017, 04:42 PM

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QUOTE(Klsa @ Apr 27 2017, 04:21 PM)
i do like xpax/celcom plan in a way but yeah whn they did stg right then they kill themselves lol
after die come back alive with other plan...
*
yeah..i love those 1Malaysia..Xpax..Frenz....etc
Can make become Ghost as well but that was History..

claim One IC can max register 10 pack.
but hor..i can register 10 pack Xpax....10pack Frenz...go figure!!

But now all die one by one macam Burung Hantu....
biggrin.gif

now left Golden number Xpax...on EXP2...expiry mid next year.
Now standby on dual sim chepo phone
rclxs0.gif

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