You are most welcome

Not much issue as long as it's not for commercial use.

Does this happen when first installed ? Feel free to pm me screenshots of your Router settings.

Thanks.

Hi,

The RM300 OTC is charged prior to sending out the installation work order. Perhaps you may call up the CS @ 1800 18 1818 to enquire about the billing.

Thanks.

Hi,

May I know which block is yours ? You may pm me.

Thanks.

Hi,

Thank you for your interest in TIME Fibre, we are TIME Authorised Disti, VAP, SI & Proj Partner.

May I know specially your address ? (You could PM), and what service are you looking for ?

Thanks.

Hi Bro, pls screenshot your ZTE router settings for me to take a look ?
You can reach me at 0124299200 too via whatsapl or my email is support@timefibre.com

Thanks.

Hi,

Whether get Dect Phone or not depends on which Voice Package you choose, Basic Voice package does not come with Dect Phone.
Only Lite or Max Voice package comes with Free Dect Phone.

Thanks.

This post has been edited by jjj2: Jul 4 2018, 03:46 PM

Hi,

Updating firmware will not 100% solve the notorious 'orange light' issue...
Ask the SI verify the ONU SN# again with the TS.

Thanks.

Hi,

Thank you for your interest in TIME Fibre Internet services. We are TIME Authorized Distributor, SI, VAP & Fibre Solutions Provider.

1) If your house is prelaid fiber type, then it will be easy as we will be pulling in another fiber into your house.
But if your house is prelaid with fiber type, where the fiber infrastructure is prepared by the developer/main con, you will need to seek approval from your condo/apartment management whether you are allowed to pull another fiber into the same unit.

2) Yes Saturday morning until 1pm. But not Sunday.

Thanks.

Hi,

Please snapshot your computer Network Adapter (LAN) settings and pm me.
2ndly, please bypass the router, connect your conputer to LAN1 port of the Huawei ONU. Create a PPPOE dialup connection on your computer with the given TIME PPPOE login credentials.
Double click the connection you've just made, it should be connected within 5 secs.
Test whether you are able to play PUBG and also perform a speedtest to see if there is any abnormalities.

Thanks.

Hi,

For Standard Installation (surface cabling) and optical fiber cable less than 20m from the point-of-entry to ONU (aka fiber modem), there will be no charge.

Apart from Authorised Disti, we are also the Authorised Installer, if you need any further info, feel free to text/whatsapp/pm/email me.

Thanks.

You are most welcome

Lots of sales agents nowadays want existing subscribers to terminate their existing account and resignup so that they could get commission.

Thanks.

2 Cents

TM's move to have such a huge increase in their speed/bandwidth is a big leap in their history, making TM temporarily being the lead in 'Bringing Malaysia up to Speed !' after this statement being tagged to TIME for 2 years +.
Viewing from good perspective, beneficial to end users, they are some sort like being 'forced' to move towards this direction in order not only competing with its most significant rival - TDC (TIME), they are also hoping to capture back the huge piece of market share lost to TIME specifically in those high rise projects (MDU).
Though their fast pace in network rollout & deployment of Unifi, they are facing numerous challenges in terms of service quality, blame to be put on their infra which is not 100% full optical fiber, particularly in MDU deployment.
VDSL2/VDSL2+ though capable of giving 200Mbps--300Mbps downstream but its deteriotion rate is fast against distance. Add more the quality of copper infra in old buildings is a bottleneck.
Plans are being carried out by TM to change the infra to optical fiber in those older brownfield properties, this will get things improved a lot else it will be like driving Ferrari on kampung narrow bumpy road.

During our past infra projects, we have seen Unifi performance is fairly good in those 100% fiberised projects.

And now its TIME's turn to shout out 'We are still the Best !' ...rather or not, the people are watching you !

Challenges regardless of TM or TIME
Quality of Service (QOS) -- Subs cant accept declared 800 / 1000Mbps speed but end up only getting 40% of the subscribed speed.

Equipment -- To cope with such highspeed, the existing routers will have to be replaced and this incurs huge amount of cost...replace for new subs, what about old subs ? Replace everybody's equipment, huge cost...
Experienced Product Team is needed to xome out eith reliable CPE at the same time justified the ROI.

Telco Infra & Equipment -- Rather the current equipment need overhaul and replaced with future proof equipment... huge investment again !
Current infra design & deployment, is it capable to sustain such load at the same time maintain its high quality of performance.
Not to mention Resiliency & Redundancy factors yet.

Standard -- Current GPON standard ITU-T G.984.x will have to be upgraded to G.987 10G-PON.

Do we really want a speed/bandwidth war ? Do we need a rocket to travel from Penang to KL ? Are we prepared for such leap ? Are providers really well prepared ?
Price war does benefits subs (end users), can Providers still maintain the quality of their services & still be giving good support despite the slim profit margin ?

Together we bring Malaysia Up to Speed once again !!

Yes ...thanks to all who visited & contributed to this forum making it lively.
And most of all, thanks to Bro @ezinger who started & maintain well for all the v1, v2, v3 & more upcoming threads.

Yes, if the ride gives no problems & quality enough....nobody would oppose that...

Hi, you are definitely a lucky one

This post has been edited by jjj2: Jul 14 2018, 08:39 AM

Yes indeed they have made the move & thats the only way to keep them competitive !

Not entire true... For Greenfield properties, those infra are usually prepared by developers/any other achor tenants.
For browfield properties, provider has the responsibility to provide such infra into each unit upon subscription. Obviously due to high capex, definitely they wont pre-do all unless some sort of agreement is being done.


Thanks.