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TIME [OFFICIAL] TIME Fibre Broadband™ v3.o, 500 Mbps of rocket science

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SUSTXSim
post Jul 14 2016, 04:30 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(lee1234 @ Jul 14 2016, 01:21 PM)
what does it means? "Limited" 1 month free subscription.
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Means that the promo valid till 7th August.
SUSTXSim
post Jul 14 2016, 04:32 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(setapak @ Jul 14 2016, 04:10 PM)
time broadband only available to apartment ?
double stroey linkl house dun have right?
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Only cover high-rise building like condo and apartments.

Landed property not covered at the moment.

In the future will cover soon.
SUSTXSim
post Jul 15 2016, 07:08 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(kun5455 @ Jul 15 2016, 06:55 PM)
can TIME use dlink TL-WR841HP?
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Te
Yes. It support.
SUSTXSim
post Jul 15 2016, 08:51 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(DellMalaysia @ Jul 15 2016, 07:24 PM)
.
.

Currently I'm using Asus RT-AC5300 (latest firmware)
Subscribed to TIME 500Mbps Package ~ From Kota Damansara to MYREN Cyberjaya Server
Basically I'm very happy with the service. Downloaded 11 minutes 4k video from YouTube in less than 45 seconds.
I'm not sure why there are plenty report regarding speed drop. Is it because of the router problem or line problem?
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If LAN speed drop ->->->-> Line Problem
If LAN speed accurate but Wi-Fi not accurate ->->->-> Router problem.
SUSTXSim
post Jul 16 2016, 09:52 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(yhzell @ Jul 16 2016, 09:46 PM)
Hi all, I left my Time modem n router overnight, but when I wake up this morning, the huawei modem "LOS" red light is blinking and there is no internet. Abby idea guys?
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You mean the ONU?
Restart ONU still no changes?

It could be fibre cable cut.

Please contact hotline 1800 18 1818
SUSTXSim
post Jul 16 2016, 10:06 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(yhzell @ Jul 16 2016, 10:02 PM)
What's ONU ? Yes, I restarted the whole unit several times, still didn't work. Might be coz this morning I saw few contractor working on the fiber distribution point.
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This is ONU on the ground and the standing is the Wi-Fi Router.


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SUSTXSim
post Jul 16 2016, 10:07 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(yhzell @ Jul 16 2016, 10:03 PM)
There is a lot of Time subscriber at my block and it seems I'm the only one who reported problem, strange.
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It could be the contractor cut your wire or change port or steal wire.

These 3 cases have been reported last time.
SUSTXSim
post Jul 16 2016, 10:13 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(yhzell @ Jul 16 2016, 10:11 PM)
Guess I'm doomed for the week. Shitty fcuked up contractor.
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Call hotline = 1800 18 1818 tomorrow


SUSTXSim
post Jul 17 2016, 01:14 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(doomx @ Jul 17 2016, 09:49 AM)
Its okay i bought TP Link Archer 4u wireless adapter

now im getting max speed  rclxm9.gif
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thumbup.gif thumbup.gif
Enjoy your full speed via Wi-Fi.
SUSTXSim
post Jul 17 2016, 02:59 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(Aelzen @ Jul 17 2016, 02:56 PM)
I'm having an unusual problem with my time fibre.

Frequently, when the phone rings and is answered, the internet drops out. I have to restart the box the fibre cable goes into (not the router, the other one) before it starts working again, and even then it can take between 5 minutes and 24 hours to reconnect.

It's not every time I get a call, but it's frequent enough that I've just disconnected the phone for now. I would rather not have to do this, as the phone is used by us, but I'm not sure what else to do.

Any suggestion?
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OK. After receive call, ONU disconnect, got RED LOS Blinking?
Did you try to restart the router for one time?
How the ONU disconnect?
SUSTXSim
post Jul 17 2016, 03:26 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(pltan @ Jul 17 2016, 03:23 PM)
Because they take ages responding to changes their 'partner' Time updates on their end.

I've been a Astro-Time sub for many years now...last time took over a year for them to update Time's lower package prices.

Now it's been months since Time has given bandwith upgrades...Astro's constant standard line is, 'we're working on it, expect to hear some news soon'.

Typical
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Upgrade is not yet for now.
SUSTXSim
post Jul 17 2016, 03:27 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(pltan @ Jul 17 2016, 03:23 PM)
Because they take ages responding to changes their 'partner' Time updates on their end.

I've been a Astro-Time sub for many years now...last time took over a year for them to update Time's lower package prices.

Now it's been months since Time has given bandwith upgrades...Astro's constant standard line is, 'we're working on it, expect to hear some news soon'.

Typical
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Double-Post

This post has been edited by TXSim: Jul 17 2016, 03:27 PM
SUSTXSim
post Jul 17 2016, 03:34 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(pltan @ Jul 17 2016, 03:30 PM)
Yeah I know.

I mean the frustrating part is, they are partners. There should be cooperative and tag-along clauses in their partnership agreement. And really shouldn't take this long :/

My suspicion is the lack of speed is because they don't want to annoy the other partner Maxis.
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Ya. If you said TIME Problem. They will ask you directly call Astro.
SUSTXSim
post Jul 17 2016, 04:11 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(Aelzen @ Jul 17 2016, 04:10 PM)
ONU is the box the fibre cable goes to? If so, i'll check next time it happens with the light.

As far as the effect of the disconnect, the router drops out and can't reconnect even after manually logging into it and hitting the connect button under status\router (E2100 router). status\ports also has no green indicator for "internet" (the fibre box, my guess), but restarting the box gets that indicator back.
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OK. Have you report to your dealer or TIME CS?
SUSTXSim
post Jul 17 2016, 04:13 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(Aelzen @ Jul 17 2016, 04:12 PM)
Not yet. Thought I'd ask here first if anyone else has experienced this, and if there's an easy fix. I take it that this isn't a common issue?
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You can ask here. The 2 dealer in this forum are very busy.
SUSTXSim
post Jul 18 2016, 12:30 AM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(chsnytan @ Jul 17 2016, 11:22 PM)
Hi, may I know if TIME covers Empire Damansara Studio? Would like to sign up for 100mbps. Thanks.
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You mean Empire Damansara, Damansara Perdana, Petaling Jaya?
This building is covered.

You may check your PM for info.
SUSTXSim
post Jul 18 2016, 04:40 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(omega_leed @ Jul 18 2016, 04:37 PM)
Hi guys, am a noob here. recently got a pamplet for time broadband. 100mbps for RM149, it says unlimited data but does it have like a fair usage policy? it dosent mention on the website.

So just want some feedback from u guys before i can decide to proceed with the application.

Thanks in advance
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Time Fibre now with unlimited quota. You can use anytime.
SUSTXSim
post Jul 19 2016, 05:18 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(J_Phua @ Jul 19 2016, 05:11 PM)
Hello all, I knew that Surian Condo at Mutiara D'sara is covered, however may I know if Surian Residence also at Mutiara D'sara are covered as well ?
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Nope. Not covered. Different.


SUSTXSim
post Jul 21 2016, 07:02 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(Ban0ng @ Jul 21 2016, 06:21 PM)
Hi, I'm keen on applying for the 100mbps or 300mbps internet service but i want to make sure all is well before subscribing. I have a few questions in mind about the service.

- Is it a guaranteed 100mbps or 300mbps using a wired/lan connection? If not, how are customers protected in case of poor quality of service?

- Upon installation will the engineer make sure that I receive the 100mbps or 300mbps? And if it cannot be reached what's the next step?

- Is torrent or other means of p2p blocked? What are the internet services / website access that are controlled by time or blocked?

- How fast does time install the service after signing-up? A few days? A week before installation?

Hope to hear from you all. Thanks!
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QUOTE(Ban0ng @ Jul 21 2016, 06:57 PM)
Is there a cancellation fee if I'm not able to complete the 24 mos contract?
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1. Internet speed is accurate on LAN connection.
2. The technician will test the speed. If not accurate, report to TIME CS @ 1800 18 1818
3. 7 - 10 days to install
4. No website blocked. TIME doesn't perform P2P torrent.
5. RM 500 early termination

QUOTE(SilentForever @ Jul 21 2016, 06:48 PM)
Just curious, are there many home users that subscribe to the 500mbps package? And how many percent of speed is guaranteed of the advertised speed? Asking because i rarely see time speedtest been posted.
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The speed is mostly accurate on LAN. 480 - 500Mbps.


SUSTXSim
post Jul 21 2016, 07:13 PM

TIME Fibre Assistant and Wi-Fi Router Assistant
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QUOTE(kmrdeva @ Jul 21 2016, 07:07 PM)
Yep that's my experience too. On gigabit LAN I can easily get 480-500mbps Speedtest results to KL server.

Can get 250-350 on wifi AC1900 if in the same room. 150-250 on same wifi in other rooms of my condo.
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You may upgrade to AC5300 or AC 3200 if you need more accurate on Wi-Fi.

However, speed not accurate on Wi-Fi ( One of the main problem )

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