Lodge a complaint to CS. They will fix this issue.

You have to pay by yourself.

TIME will deduct RM 500 from your monthly bill.

You can apply over easy switch promo.
For example, 1st bill free. ( Depend on which package that you subscribed.

This post has been edited by FusionXY: Jun 6 2017, 01:03 PM

Want FAQ? Link Here

If you pindah rumah then ownership transfer.

RM 500 Penalty.

Send the Ownwership Transfer Form to TIME.
TIME will settle this.

After transfer to another people, contract will refresh.

Which router that you are using?

Normally we don't restart the ONU when it is down.
We restart the router. What's your current stock router?

Lodge a complaint to CS @ 1800 18 1818

Hi, you have to purchase your own router.
You may request from the Self care for RM270 including delivery, assemble and installation.

What's your budget?

I recommend you TP-Link or Asus.

If no budget then choose ASUS.

Thanks

It is not possible to use your old ADSL router for TIME Fibre.

You must use the router with at least one WAN port.

You may consider upgrading your router.
You can go for Wireless AC router.
Provide the best signal coverage and speed.

Thanks

You're welcome bro.

Hi, thanks for your interest on TIME Fibre.

It seems your building is going to have TIME.
Normally it takes about 6 months at least.
They don't do it very fast, you may get latest updates about on TIME FB Page.

Thanks.

ASUS is the most high end router.
Suitable for heavy usage.

For low budget, get Tenda.
For Medium budget, get TP-Link
For High budget, get ASUS.

So far, most dealers recommended the brands above.

Which area are you in?
KL or Penang?

We can help you with registration.
The easy switch rebate will deduct RM500 from monthly bill.

Thanks.

Hope you enjoyed it.

Hi, what's your current stock router?

Try to reset your router.
Ping is OK is but speed is not stable.

Hi, try to reset your router by pressing the button and set up the PPPoE again.

Thanks

Hi, try to bypass connection to the ONU.

Set to Auto.
Reset your router if this doesn't work.

Here the steps to set up IPv6.

Step 1: Login to your router via 192.168.0.1
Step 2: Login ID : admin Password : Blank
Step 3: Go to Settings
Step 4: Go to Internet
Step 5: Click IPv6
Step 6: Set My Internet Connection Is --> PPPoE
Step 7: Set share with IPv4
Step 8: If you have set the IPv4 using Google DNS then you can set IPv6 Google DNS.
Step 9: The Auto Configuration Type --> Select DHCPv6 --> If cannot work --> Set Stateless
Step 10: Click Save
Step 11: Done

1.More Efficient Routing
IPv6 reduces the size of routing tables and makes routing more efficient and hierarchical. IPv6 allows ISPs to aggregate the prefixes of their customers' networks into a single prefix and announce this one prefix to the IPv6 Internet. In addition, in IPv6 networks, fragmentation is handled by the source device, rather than the router, using a protocol for discovery of the path's maximum transmission unit (MTU).
2.More Efficient Packet Processing
IPv6's simplified packet header makes packet processing more efficient. Compared with IPv4, IPv6 contains no IP-level checksum, so the checksum does not need to be recalculated at every router hop. Getting rid of the IP-level checksum was possible because most link-layer technologies already contain checksum and error-control capabilities. In addition, most transport layers, which handle end-to-end connectivity, have a checksum that enables error detection.
3.Directed Data Flows
IPv6 supports multicast rather than broadcast. Multicast allows bandwidth-intensive packet flows (like multimedia streams) to be sent to multiple destinations simultaneously, saving network bandwidth. Disinterested hosts no longer must process broadcast packets. In addition, the IPv6 header has a new field, named Flow Label, that can identify packets belonging to the same flow.
4.Simplified Network Configuration
Address auto-configuration (address assignment) is built in to IPv6. A router will send the prefix of the local link in its router advertisements. A host can generate its own IP address by appending its link-layer (MAC) address, converted into Extended Universal Identifier (EUI) 64-bit format, to the 64 bits of the local link prefix.
5.Support For New Services
By eliminating Network Address Translation (NAT), true end-to-end connectivity at the IP layer is restored, enabling new and valuable services. Peer-to-peer networks are easier to create and maintain, and services such as VoIP and Quality of Service (QoS) become more robust.
6.Security
IPSec, which provides confidentiality, authentication and data integrity, is baked into in IPv6. Because of their potential to carry malware, IPv4 ICMP packets are often blocked by corporate firewalls, but ICMPv6, the implementation of the Internet Control Message Protocol for IPv6, may be permitted because IPSec can be applied to the ICMPv6 packets.

One Disadvantage:
Slow down the speed.

TIME doesn't perform bandwidth cap.
No bandwidth Cap.

Hi, only 5GHz have the capabilities to achieve up to 100Mbps.

If your 2.4GHz devices are using 2X2 Antenna then it is achievable.

Set your Channel bandwidth to 40MHz then can get up to 50Mbps ++ except the upload speed.
Due to limitation of D-Link 850L as on 2.4GHz limit to 300Mbps only.
If device using Wireless N without 2X2 Antenna then support up to 150Mbps only.
My laptop is achievable of getting 70 - 99 Mbps over Wi-Fi 2.4GHz over 40MHz Channel Bandwidth

2.4GHz wider range, low performance
5GHz low range, high performance

BTW, I'm using TP-Link Archer C9.

Thanks.