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Digi Fans Club & Enquiries V10, Always the smarter choice
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OKLY
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Jun 28 2016, 05:57 PM
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The Penguin Vader
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QUOTE(vostro78 @ Jun 28 2016, 08:39 AM) i want to buy the alcatel pop4. is it must tie with contract for 12 months? can i mnp my line over and pick this plan? can do it at digi centre or only online do. MNP should be possible. Yes there will be 12 months contract. Both a Digi Store and online offers this. More info under FAQ: http://new.digi.com.my/smartphone/alcatel-pop4
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OKLY
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Jun 30 2016, 08:49 PM
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The Penguin Vader
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QUOTE(tympg @ Jun 30 2016, 05:39 PM) Interesting, I just popped into a Digi Store Express here in Penang to casually ask about MNP to Digi Prepaid. They said they only do MNP to Digi Postpaid. MNP to Prepaid must be done at a Digi Store (not Express). Same thing at Digi Store Express in 1 Utama Shopping Centre, they only entertain MNP request for postpaid.
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OKLY
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Jul 1 2016, 09:43 AM
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The Penguin Vader
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QUOTE(YoungMan @ Jun 30 2016, 09:36 PM) Go to the one at time square. postpaid prepaid also can. Sometime they are just lazy, especially those small deeler. I don't think it's anything to do with being lazy but should be more to the incentive/commission etc. This post has been edited by OKLY: Jul 1 2016, 09:43 AM
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OKLY
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Jul 2 2016, 01:14 PM
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The Penguin Vader
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Over 100mbps for the first time, achieved at Jonker Street area in Melaka.
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OKLY
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Jul 2 2016, 08:30 PM
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The Penguin Vader
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QUOTE(MilesAndMore @ Jul 2 2016, 07:05 PM) I'm still using SMS now as I noticed it takes some time for some people to reply WhatsApp messages. Besides, some people also do not switch on their data all the time to save battery. So these days I'll use WhatsApp only when I do not need you to reply me fast (something akin to a casual chat). SMS when I need a fast response from you but not necessary an immediate reply. If it is urgent then I'll call right away. True, this is also the case with the elderly ones, they don't leave mobile data on all the time for reasons like saving battery, afraid of phone using up all the data in the background etc. So SMS will still be used on and off.
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OKLY
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Jul 5 2016, 07:24 PM
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The Penguin Vader
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QUOTE(tympg @ Jul 5 2016, 05:54 PM) The way Digi dealt with the Super Long Life issue makes me think that they have developed a thick skin when it comes to customer relations. Certainly they've scored a few own goals along the way, like not allowing existing Digi account holders to enjoy the 2GB free weekend data. (Now that I've ported out, I find that I'm quite comfortable with Hotlink and am in no hurry to port back in.) I guess the lesson learnt is to keep reading LYN for any new deals to snag. And NEVER expect any good deals to last forever. And looking at recent changes, seems that telco are revoking great deals on prepaid plans too frequently.
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OKLY
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Jul 7 2016, 10:58 AM
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The Penguin Vader
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QUOTE(ic3rock @ Jul 7 2016, 10:38 AM) Sorry bro, maybe last night I blur already, typo... Try this link again... http://digi.my/brcop80I just tried, it works...  I'm not eligible, probably because I'm on the Ambassador Plan.
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OKLY
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Jul 7 2016, 05:04 PM
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The Penguin Vader
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QUOTE(nickcct @ Jul 7 2016, 04:19 PM) Just now checked and eligible for the promotion. Btw I'm on prepaid. Or could this be for prepaid customers? Maybe they are trying to push for more postpaid customers?
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OKLY
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Jul 7 2016, 08:30 PM
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The Penguin Vader
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The least they can do is at least clarify what are the requirements to be eligible for it.
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OKLY
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Jul 8 2016, 08:17 PM
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The Penguin Vader
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RM68 for 15GB of data, now that's pretty good among the big three telco.
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OKLY
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Jul 9 2016, 09:57 PM
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The Penguin Vader
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Those who got offered this special RM68 that comes with 15GB data, how long were you with Digi? Could this be a plan to thank loyal customers?
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OKLY
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Jul 10 2016, 09:31 AM
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The Penguin Vader
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QUOTE(evolutiontech88 @ Jul 10 2016, 01:05 AM) If system random choose, not fair to those digi loyal customers Yea it's kinda unfair considering how much more data given and if this is not given to those who have been with Digi for very long or have been spending a lot with Digi, then this could cause another fiasco if word on this gets spreaded out.
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OKLY
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Jul 10 2016, 07:12 PM
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The Penguin Vader
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QUOTE(kkm @ Jul 10 2016, 06:52 PM) Walked past a Digi Store today, saw a poster that said new promo plan, rm88 for 15GB. Went in to ask about this, you know what they say? "Oh, it's the rm78 plan for 7GB. Then you add rm10 for the 5-day 8GB top-up. So 15GB lor!" You know what I said? "!#&$@&&??!!##" Is that Digi Store or Digi Store Express? Express are usually run by dealers and I've seen many dealers advertising it this way which is misleading but helps with walk-in customers asking about it etc.
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OKLY
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Jul 11 2016, 08:01 PM
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The Penguin Vader
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QUOTE(tAmp0i @ Jul 11 2016, 07:40 PM) My email regarding the the promotional upgrade ditched out by DiGi to their 'selected' customers... CODE Thank you for taking the time to write to us. We refer to your email dated 10-07-2016.
Kindly be informed that the special promotion is only offer to our selected customer, mainly for customer whom are still using older Digi plan. This special promotion is to ensure our Digi customer whom is still using the older plan is aware of our latest plan and to promote them to upgrade their plan.
Again, this is doesn't mean we will forget our existing customer whom had already sign up for our latest plan. We had submitted your number to the relevant department and we will be contacting you with the relevant offers within 3-7 working days.
For any other query, please e-mail us at help@digi.com.my or contact our Customer Service Team at 0162211800. Now let's see if they will really contact you back again with a special deal.
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OKLY
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Jul 16 2016, 07:26 PM
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The Penguin Vader
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QUOTE(natamhanjing @ Jul 16 2016, 12:42 AM) Hi, I just register Digi today for backup sim. I thought I was clear with the shop owner that I want Postpaid more internet RM28 with 1gb quota & 500Mb rollover. But just now I check online it say my internet quota is 500mb & rollover 250mb. My plan is Postpaid 28V. Is it im too fast checking things that the system is not yet update or my plan is really not 28 "more internet"?  When it says Postpaid 28V, the V stands for voice plan so I'm afraid they registered the wrong plan for you in the system.
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OKLY
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Jul 20 2016, 12:45 PM
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The Penguin Vader
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QUOTE(Kasumie @ Jul 20 2016, 12:40 PM) i think digi cheated my data.. last month cycle my data ran out one week earlier before the next cycle.. usually my data will be good enough for me to use because i use wifi at home for most of the time. for that, its ok. there comes the next month cycle which starts at 16 July, happily thought my data will be renew. then within 2 days, which is on 18 Julu, my data 3gb has gone... on the 18th July, i first received the 75% quota sms from digi.. then within an hour, i received the sms stating that i have full utilised 100% of my data already. . how can this possible when i didnt use it.. when i called digi hotine on the same day, they told me they can check the data are used up on where which is the Google Services etc.. but how come even my Smart apps data also can finished just like that.. now my whatsapp not functioning properly due to no data.... can anyone tell me what to do?? i am damn fed up now and to top up their data is crazily expensive n ridiculuos. Have you checked with your phone's own data usage meter and compare it with Digi's? Is there a big difference?
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OKLY
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Jul 20 2016, 12:51 PM
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The Penguin Vader
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QUOTE(bjohnxbjohn @ Jul 20 2016, 12:48 PM) Hi guys/girls, Spotify, kkbox or apple music offered through music freedom, are they premium subscription or normal with advertisement? Music Freedom does not provide the subscription, it is for data used when streaming on eligible apps/service. So with Music Freedom, the data used when streaming does not count from your existing data plan's quota.
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OKLY
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Jul 29 2016, 04:09 PM
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The Penguin Vader
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QUOTE(jack2001 @ Jul 29 2016, 01:36 PM) Digi + TM? Look at the top left corner. Was at a place with really weak signal strength. Back to normal after toggling airplane mode. FYI, this could just just my phone gliching. Domestic roaming partnership? But kinda unlikely since TM and Celcom are the likely partners instead.
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OKLY
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Jul 29 2016, 10:17 PM
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The Penguin Vader
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QUOTE(Qash-M @ Jul 29 2016, 09:15 PM) [attachmentid=7202630] Well, this is unexpected...Digi LTE still a long way in my area. Only Celcom has 4G at your area?
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OKLY
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Aug 1 2016, 03:05 PM
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The Penguin Vader
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QUOTE(MilesAndMore @ Aug 1 2016, 02:00 PM) Anyway, I kind of miss the old DiGi before the current Malaysian CEO took over. Ever since this Malaysian CEO took over, DiGi has sort of lost its mojo and isn't as innovative as before. Now they just try to match whatever plans other telcos are offering. Last time they used to be the leader in pricing as well as benefits offered with their prepaid and postpaid plans. Furthermore, they keep coming up with new Prepaid plans and they are very confusing. Agree, too many new better plans instead of revising the current offerings. Ended up so many versions, like Best V1, V2 in a short span of time which causes confusion.
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