Just to share a story on what happened to my friend's sister who got scammed yesterday when she ordered a Note 5 from Lazada :

She ordered the Note 5 from Lazada and opted for COD to her office. Then next day she got an email stating that the item has shipped and will reach within 24 hours. The very next 24 hrs, the deliver guy (TA-Q-BIN) called her and mentioned that he wants to send the item. But unfortunately, she was out of the office and asked him to re-delivery tomorrow to her office. The guy insisted and said he will send to her house instead. She then agreed and the delivery guy (wearing normal T-Shirt) arrived around 6pm at her house and she took the phone without checking the content.

An A4 paper (TA-Q-BIN letter) was provided to her for signature upon receiving the phone. But before she signed the paper, she was curious as there were no vehicle (van, motor etc) nearby him. She then asked him where is the delivery van and he said its outside. She was lazy to ask any further question and just proceeded to sign the paper and provide the money to him (She had no problems purchasing items from Lazada previously, so she trusted them and just sign without checking. Big mistake! ).

Upon opening the package (which took some time because the package was packaged securely), this is what she got instead :



She called the delivery guy and obviously the lahanat didn't answer. She called TA-Q-BIN and lodged a report immediately. After awhile the assistant manager got back to her and informed her that the package is with them and all the document (A5 paper) for signature is also with them and they told her will investigate this issue. So now they are in the process of investigating and discussing with Lazada as well.

What I think had happened is, one of those irresponsible staff from Lazada/TA-Q-BIN has leaked the information of the order to one of their friend to plan the scam. The scammer got away with the money while the item is still with TA-Q-BIN.

She informed Lazada as well. Now Lazada investigating and deciding the next step to be taken. Hopefully everything goes well for my friend's sister.

Btw, if it's true that one of Lazada/TA-Q-BIN's staff is the one who leaked the order information (privacy breach), they (the company) can be sued right?

PS: Always check your item when receiving the item from Lazada or any online marketplace (especially the one who like to opt for COD).

inb4 /k is not ur blog, tl;dr.

Btw, if im not mistaken I saw one topic last time where they ordered iPhone 6S and they got iPhone 6S box with padlock. Same case I guess.

Is that a cream gel and minyak gamat? Lol that's really sucks

lmao minyak angin.

shelby_yong

meh . no official receipt and shitty wrapping also signed?

Thank you for the alert.

that is 11 street

dafuuuk

apasel these fuker no go work but always do this kind of shit buang maruah marehsian?

Normally Lazada official receipt inside the packaging. She only received the TA-Q-BIN receipt to sign and expected the official Lazada to receipt to be inside.

so smart scammer now

take advantage of people getting to confident

i bought something from lazada, shipped from china. Shipping time says 1 month but after 1 week reach already lol

wow, thanks for the heads up. all the while thought that COD was safe.

btw, i've visited the TA-Q-BIN kepong/ehsan branch (parcel stuck with them for 3 days and no contact was made by then for delivery, I had to call them to ask about status of my parcel).
its very understaffed and I can say that pos laju is at least 10 times more organized than them.

Lazada is a great online marketplace, I myself have bought numerous of item from them. But these dumb asses irresponsible staff are gonna spoil their name.

macam tipu je
maybe they do this to claim 2 phones from lazada

my note 5 been stolen by ninja va.. true story

thanks for the head up but check b4 pay, common sense

Only God knows the truth. Lol, waiting for the investigation to complete and will update here once done.

Seriously, why don't they just use Poslaju? I have use it for years, never have a problem. I don't mind paying a bit delivery charges, at least give customers the option.

Another lanciu service is SKYNET.

Bloody rude people, call also rude, then like dun wanna deliver ask you to come collect. Nvr mind, i bought a bicycle one time, so i go collect on Saturday....WTF...Those 2 rempits SLEEPING ON THE FRONT DESK WITH MOUTH OPENED AND SALIVA DRIPPING!!!!

This post has been edited by Matrix: Mar 24 2016, 04:25 PM

better make police report just to be safe as official report that u can use later on. this way, lazada might do faster investigation( since it involved with police) i hoped.

Yeah, TA-Q-BIN service is kinda shitty for me too. Last time purchased something from Lazada, tracked my item at TA-Q-BIN and it shows Held at Branch for 5 days straight. At the end, send back to Lazada

If the phone is still with TA-Q-BIN, will your sister get it?

I'm, the goods is still technically undelivered.

So you sister get free stuff?

Police report has been done that day itself according to my friend. Lol, police cakap got another case (report before this) from Lazada also (received water bottle instead of the real item)

bugima lazada

penipu scammer!

omg..so scary...thats for sharing

My friend's sister*

It's up to Lazada now to refund or send a new phone. But according to my friend, Lazada said don't worry as they will investigate and let her know.

No la. Cant blame Lazada for scamming. It's the irresponsible idiots who planned this.

We will see if Lazada/TA-Q-BIN will take the responsibility to refund or send a new phone.

COD - cant spend 5 - 10 minutes to check b4 signing and passing money ??
aduih .... no point COD like this

bodo

she opt for COD
so if wan that item need to pay AGAIN

Agree. Should have checked the item no matter how much you trust someone.

Abihlah Yamato Transport.

I doubt they will give her a phone or pay her back the money she lost....please do update us here.

This ^.

But the delivery person will always give excuse busy, got other customers to deliver, etc and ask you to hurry up, i think earlier thread someone mentioned this.

Don't give a shit, you don't pay him he can't chau anyway.

also, technically, the sister havent pay for the item yet (since money is given to a non authorized person)

Scammer is getting smarter.

obviously it is fake packages ....TA-Q-BIN packages would have a bio-degradable, powdery, grey colour plastic bag outside .....they don send thing warp with seal stickers like this....

i always been like TA-Q-BIN services compare to Poslaju because they courier service is faster then postlaju alot at my place.... ship at 8pm reach at 10am next day without fail all the time....

This post has been edited by doppatroll: Mar 24 2016, 04:35 PM

syukur la that you got hand cream at least. Some lazada customer didn't even get their stuff after paying online.

I think they will. As in this case there are only two scenario which both are Lazada/TA-Q-BIN responsibility :

a) Lazada/TA-Q-BIN scammed the customer by sending that package
b) Lazada/TA-Q-BIN staff leaked out the information of the customer to someone else (very very wrong) and the person planned the fraud.

Is it COD meh?

lets us know the outcome.

ok, my CASE, buy at monday. opted for express delivery, extra rm 15.
b4 buy reconfirm will deliver before 5.30. hp nt arrived. then 630

then 9,, ok. change to next day

tuesday. ok, same things. no delivery for whole day, call lazada. call ninja, worst.. no ppl answer

wednesday call ninja van, yes, get through, but fark. parcel missing.

call back lazada, follow up again.. pundek betul do work mcm shit...

then need call every hours to get feed,,

now i get a replacement, but shipment in 1 weeks

Next.

How can the girl prove she paid the money?

She could be the one scamming Lazada/TaqBin

the buyer can be a scammer too just like how ppl scam insurance
remember to update the investigation result

betul jugak

so in short that money is colder then water liao

LOL, choose COD because want safe, but end up kena conned.

ooh the irony.

Lol if you guys remember I'm the one who bought 6s from lazada and end up getting an empty box. 3 months later I got the refund

LOL, choose COD because want safe, end up kena conned pula.

oh the irony.

u do COD? topic link?

always check tho if COD.

the previous round i got 2 iphone6s conned by ninjavan.

fake signature, fake statement saying i receive it till i provide cctv footage. thank god i got cctv footage in my office

seriously now im phobia...

i call back to them, that i want self pick up.. 3 months later u get refund,

for past 2 days including today, i call them every hours

True. But Lazada can base on her previous order (some COD, some paid when ordering), all done without any problem.

And also, why would someone waste their time making a false police report and everything. She got proof of the call log etc.

But again, this is possible as there is no solid proof.

Finger crossed la.

cod but no check 1st

if i work as dispatch boy, i also will songlap..

cause monthly gaji less than 1k.

songlap 1 hp.. few k...

https://forum.lowyat.net/index.php?showtopic=3758071&hl=

like this can report police already and inform the media to make it hot

Those who say TS is stupid for not checking, wait till you COD with the delivery guy then you will know. It's not like buying online, they are just the middle man. Next time you kena then you know.

i was too forgiving i guess. just wanted to settle it peacefully as that's a lot of money involved.

complain till higher management for 1 week, once orang atas take over, 2 day later refund after i provide proof.

celaka they got the guts to even suspect I was trying to cheat.

common sense, check b4 sign, check b4 pay, also the most important check the condom b4 u piap

cant blame them la, buyer got scammer also ma, serious case should check properly
fake signature is serious yo

Nope COD for online retailer like Lazada is check after you pay. And some buyers might be too considerate, don't want to waste delivery Guy's time to check one by one. Don't be too harsh on TS. You never know when's your turn.

lol, plot twist

Kuceng bila mau pigiminum teh tarik?

no la im not harsh on TS, just take it as a lesson. the world is harsh yo

baboon invite me teh tarik

ayam flatter

This post has been edited by ReWeR: Mar 24 2016, 04:57 PM

TS can get drillz of sister?

ya man, that one point is enough for me to fightback as i've different signature (record of my signature on past purchase)

but oh well, i get back my money and consider it case close.

Lel middle man or not if at least check 1st then x kena scam bodo2.....

double post

This post has been edited by ReWeR: Mar 24 2016, 05:01 PM

wah .... who so bad wanna bora my cute baboon

never buy phone online no matter what

ADUHAI..

Sorry as I can feel your friend's sister..

pain..

But TAQBIN will never sent something wrapped like that..

It's always wrapped in a black used, dust bin bag...

TaQbin must with uniform unlike ninja van

Someone with bigger butt lol

Oh I dunno... I can think of 2,000 reasons for her to do that...

I also never opened package before sign anything... but if need to pay I think I will check it first... nway thx for sharing TS

bought moto G and all my other xiaomi online, no problem also

don't like: choke on fish bone once, then forever don't eat fish

Lol, true.

thanks for sharing but is it legal to open package before paying, will the cod guy let u do it?

why no 1 pity me, i also kena leh..

haiz

link to your stoli?

make sure to get those from rated seller with review.... those without are normally fishy

never COD with lazada. damn annoying and untrustworthy.

dis one very obvious that tQ bin staff involved

Why must buy expensive item online?

I think is the lazada seller problem......

Sold and Fulfilled by Lazada itself.

I until now dont understand for expensive product still buy from such website..... Pay with risk

it because of discounts we buy from online..
we do know if we buy from retail shop,no discount de..
but this kind of case is like 1/1000 of happening..

This. And it wont happen if my friend's sister checked the item upon handing the money.

All items that I ordered from Lazada arrived in good shape no such problem. Got la some stuff defect and I got the refund back within a week. So Lazada is a great place to shop, just be careful with these courier people.

I have bought around 5k worth of products through lazada COD..

I have also purchased more than 200 items from LAZADA, including DSLR and others..

No scams..

I guessing its once in a blue moon..

And also the TS should be very aware that if no sign of any TAQBIN van, its a red flag!

1st page or 2nd page got.. haiz