QUOTE(BIGPAY ABUSER BENJAMIN @ Jan 16 2019, 05:18 PM)
? Because you work at the bank or with them in a fiduciary capacity? At least that's what your post history implies, but if what you say is true, you're implying that credit cards for high income individuals are a loss center when their spending is scaled.
Well it's up to individuals to believe or not to believe what I just said, there are certain things I can't reveal.
And no, I'm not implying high income individuals are a loss centre. Every customer has different profitability depending on their contribution to banks (ie late pmt interest), they're spending behaviour (ie 5x points, or 90% Amex), their usage behaviour (how they use their points, ie cash back, redemption etc). We can't generalise that.
What I'm saying was, if there's one small segment, which started to grow, and this small segment are mostly causing losses to banks, and of course when the figure adds up, bank will find ways to minimise this. After all, banks would want to retain high profitability customers.
Of course they don't have to sacrifice everyone by removing the entire benefit, my earlier suggestion was the possiblity of removing the extra points for top up transactions, just like in Petrol peviously (though they brought it back with cap), government transactions etc. These are loss making transactions, so rather than removing entire benefit, they don't award points for these.
Will they do it? I don't know, I'm not the top management of Maybank. But I do have lots of info which obviously I can't reveal here.
This post has been edited by msa9696: Jan 16 2019, 05:46 PM