Err, Maybank's official FB page?

Yeah, BNM is number 1 in my email list now

Tonnes of complaints about non compliance.

Getting my money back with each successful case thou so I can't complaint.

Yes, that's true. I haven't been calling them for my own case, until I need one and still encounter this problem, I will write to BNM.

I am not sure if you notice or not. Lately, they just solve the case and that's it...no apology from MBB side for their mistake. Mine is for non-compliance of CB too for a clear cut situation.

Imagine how much CB they can save when some customers do not realize and/or did not do anything.

Forget apologies.

Even UOB made a big mess out of simple things also no apology.

MBB got some nice staffs still la, quite polite and apologetic when I explain to them the error.

I now go thru my statements with a fine tooth comb.

Any mistake, just call and make a fuss.

If not, we are getting undercut for what we are paying for

Do we earn treat point for utilities and petrol by using maybank 2 gold or platinum?

Yes. 1x TP only though.

Definitely not because they use Isetan's MCC = Dept Store

just call in to CS..then might have a chance to get back cashback since it is restaurant

internet purchase cant get 5% .... -.-

Which 5% you were referring to?

If I am going to make purchases when at the US, which card will gain more points, AMEX or Master?

Any of you failed telephone verification before? what happen if you do?

I have failed one or two questions before, esp those that ask about purchase details etc which I cannot remember. I just tell the CS to ask me different questions.

do I need to call Maybank CS to use Paypal with AMEX? Credit Card decline when use paypal as online payment.

Yes, these days you will need to. You can ask them to always unblock for you if you always do PayPal transactions. They just want to avoid fraud cases. You can't pay a RM PayPal transaction though using AmEx so far overseas currency are fine; Visa and MasterCard are OK for RM.

Dear all

I would like to ask our Maybank 2 card need to change to pin n pay card ? Where to change ?

Yes. Maybank will send to you, you don't need to worry. It's sent by batches.

Ya, a lots of fraud cases happened from PayPal .. That's y they block ur transaction n it is not advisable to unblock forever..
Normally they will advise to unblock for 1 or few days

guys, i realized that amex 5x treatpoint are consistently lower than what i am supposed to get. any of u got same issue before?

Well, I do hope you know that they have revised the TP entitlement? Some of the categories are no longer having 5xTP.
http://www.maybank2u.com.my/WebBank/CVP-PlatCard.pdf or http://www.maybank2u.com.my/WebBank/CVP-GoldCard.pdf