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Credit Cards Maybankard 2 Gold & Platinum Cards V16, We want 5% cash back - GUARANTEED

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Yamy
post Aug 5 2016, 09:37 PM

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QUOTE(Human Nature @ Aug 5 2016, 07:09 PM)
only for dining
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Just checked CS, the promotion still on for M2C Amex Weekend 5% cashback until end of 2016. However this call took me 10 mins ++ for the CS to pick up.

FYI, CS informed paying TNB during weekend via Maybank2U with M2C AMEX is entitled for this 5% cashback promotion. rclxms.gif
Human Nature
post Aug 5 2016, 09:38 PM

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QUOTE(Yamy @ Aug 5 2016, 09:37 PM)
Just checked CS, the promotion still on for M2C Amex Weekend 5% cashback until end of 2016. However this call took me 10 mins ++ for the CS to pick up.

FYI, CS informed paying TNB during weekend via Maybank2U with M2C AMEX is entitled for this 5% cashback promotion.  rclxms.gif
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In that case, you should refer to it as the promotion and not the 5% cashback nod.gif

This post has been edited by Human Nature: Aug 5 2016, 09:40 PM
fruitie
post Aug 5 2016, 09:42 PM

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QUOTE(Yamy @ Aug 5 2016, 09:37 PM)
Just checked CS, the promotion still on for M2C Amex Weekend 5% cashback until end of 2016. However this call took me 10 mins ++ for the CS to pick up.

FYI, CS informed paying TNB during weekend via Maybank2U with M2C AMEX is entitled for this 5% cashback promotion.  rclxms.gif
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I hope you know it is not a guaranteed cash back. smile.gif
Yamy
post Aug 5 2016, 09:51 PM

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QUOTE(fruitie @ Aug 5 2016, 09:42 PM)
I hope you know it is not a guaranteed cash back. smile.gif
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Well noted with it...thats why i try to hit it in first week of the month (terms below) . Guess should be high chance.

5. Selection of Cashback Winners
5.1 Eligible Cardmembers will be tracked based on a 1st come 1st served basis which meet the qualify transaction of RM500. (“Winners”).
nothingz
post Aug 6 2016, 07:41 PM

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i just called few days back, tried few times, they won't pick up within 5 minutes. you need to hold at least 10 minutes. truly lousy service
eddy_mun
post Aug 7 2016, 03:44 PM

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Guys, for JomPay payment with Maybank 2 cards, is there any Treats points awarded?
vincentxiang
post Aug 7 2016, 05:22 PM

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QUOTE(eddy_mun @ Aug 7 2016, 03:44 PM)
Guys, for JomPay payment with Maybank 2 cards, is there any Treats points awarded?
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no clue..nvr think of using jompay.. btw, anyone knw where the jompay from? i m doubt that why we need another payment method since we hav many payment method? above question just abit out off topic
CP88
post Aug 7 2016, 07:48 PM

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A quick question. Does hospital bills entitled for 5x points?

Thanks
TSalexwsk
post Aug 7 2016, 08:02 PM

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QUOTE(eddy_mun @ Aug 7 2016, 03:44 PM)
Guys, for JomPay payment with Maybank 2 cards, is there any Treats points awarded?
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no points will be awarded at all
oso M2 amex not accepted, only can use m2 visa/master

QUOTE(CP88 @ Aug 7 2016, 07:48 PM)
A quick question. Does hospital bills entitled for 5x points?

Thanks
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yes

This post has been edited by alexwsk: Aug 7 2016, 08:04 PM
peri peri
post Aug 7 2016, 09:05 PM

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QUOTE(fruitie @ Aug 5 2016, 07:10 PM)
Has anybody tried calling their CS recently? My colleague has been trying to call them every day for a week and lines are still busy...She has tried the VS/Plat hotline and also general CS hotline. I also helped her to call VS/Plat and was put waiting for so long until I gave up. Then switched to general CS and the recorded IVR said high calls volume and asked to call back again then hung up. doh.gif

In the end, I gave her Maybank email address and she sent them an email instead. I have never encountered this though. Usually when I call the VS/Plat line, it only put me on hold max 3-5 minutes and will be answered by CS.

Terrible service...
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haooened to me. hahaha

i even email them to mgcc@maybank.com trolling them to immediately call me back as im suspecting a big amount of fraud to my card

guess what, they only reply my mail after 2 days saying someone will call me later. BS, still none
fruitie
post Aug 7 2016, 09:18 PM

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QUOTE(peri peri @ Aug 7 2016, 09:05 PM)
haooened to me. hahaha

i even email them to mgcc@maybank.com trolling them to immediately call me back as im suspecting a big amount of fraud to my card

guess what, they only reply my mail after 2 days saying someone will call me later. BS, still none
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sweat.gif No good to troll la. sweat.gif
I'm just frustrated that it takes so long to pick up our calls...
peri peri
post Aug 7 2016, 09:20 PM

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QUOTE(fruitie @ Aug 7 2016, 09:18 PM)
sweat.gif No good to troll la. sweat.gif
I'm just frustrated that it takes so long to pick up our calls...
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it took me 3 days to get them using 3 hot line. wasted so much money waiting at the phone and hp. it really sad. i had to take drastic move to test. thinking to report to BNM.
fruitie
post Aug 7 2016, 09:27 PM

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QUOTE(peri peri @ Aug 7 2016, 09:20 PM)
it took me 3 days to get them using 3 hot line. wasted so much money waiting at the phone and hp. it really sad. i had to take drastic move to test. thinking to report to BNM.
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Yes, I think can complain to BNM to get a proper explanation for such bad service.
peri peri
post Aug 8 2016, 08:50 AM

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QUOTE(fruitie @ Aug 7 2016, 09:27 PM)
Yes, I think can complain to BNM to get a proper explanation for such bad service.
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very cruel to having me to dail so many time and wait
maskedchan
post Aug 8 2016, 08:51 AM

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QUOTE(peri peri @ Aug 8 2016, 08:50 AM)
very cruel to having me to dail so many time and wait
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i thought u got premier card..
premier hotline also cannot get in?
peri peri
post Aug 8 2016, 08:55 AM

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QUOTE(maskedchan @ Aug 8 2016, 08:51 AM)
i thought u got premier card..
premier hotline also cannot get in?
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where got premier sweat.gif
maskedchan
post Aug 8 2016, 09:00 AM

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QUOTE(peri peri @ Aug 8 2016, 08:55 AM)
where got premier  sweat.gif
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oops.gif my mistake then..
because u are chasing after air miles iinm, so i thought u have premier notworthy.gif
peri peri
post Aug 8 2016, 09:07 AM

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QUOTE(maskedchan @ Aug 8 2016, 09:00 AM)
oops.gif my mistake then..
because u are chasing after air miles iinm, so i thought u have premier  notworthy.gif
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not a problem bro, im not a frequent flyer
alvinfks78
post Aug 9 2016, 10:29 AM

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If eat @ Isetan 1 U, restaurant, charge to AMEX

but check the billing show ISETAN 1 UTAMA.

is it i won't get dining rebate?
hybridkit
post Aug 9 2016, 10:45 AM

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QUOTE(alvinfks78 @ Aug 9 2016, 10:29 AM)
If eat @ Isetan 1 U, restaurant, charge to AMEX

but check the billing show ISETAN 1 UTAMA.

is it i won't get dining rebate?
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No rebate for Amex Dining rebate.

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