More than 2 plans actually.
1. discriminate plan between east and west.
2. special plan for loyal and unloyal.
3. +RM30 plan.

Unloyal plan also got many price and quota.

Maxis one club (rm150+) will have priority lane.
Maxis one club elite (rm500) will have special dept to handle your call.
Business plan can call another number too.

Elite member usually pick your call instantly.
But seem like maxis reduces maxis one club select member benefit. Maybe one plan can easily over rm150.

http://www.maxis.com.my/moc

There are still many customers will stick with maxis:

1. Those who have no alternative coverage area.
2. Those who lazy/scare to make change.
3. Those who enjoy extra service like spotify.
4. Those who really enjoy high speed from maxis.
5. The plan really suit to the users.
6. Those who have no idea about this issue.
7. Those elite / business plan users who get better plan, free phones, & 1st priority service.
8. Those who get the cheap 68 & 88 plan.
9. Those who got contract.

This post has been edited by wc_how: Apr 11 2016, 11:05 AM

I forgot to add die hard fans.

lulz.

https://www.facebook.com/malaysianwireless/...321848404498373

Astro his brother.
Other telco maybe no proof, or dont want get into trouble for accusing other.

So maxis admit they offer exaggerated plan to SKMM but not to customer?

If this is really answer from maxis, i guess either they still dont understand what customer want, or just to decline everything.

The main problem is not offering special plan, but double standard + decline it.
If they continue this, more peoples will go.

Big corporate usually dont offer discriminate plan, unless the buyer is big customer who has bargain power, or really important customers to retain.
But they must have a standard rate or policy to offer. This case seem like maxis doesn't really have. (or port out is the standard)

The extra 1gb will make me feel like a beggar.
Even its own hotlink plan is better.

RM48 for 2gb (LTE)+2gb (lte+3g)

2GB only can spend in LTE network, 2GB for all network.
Since major cities have both LTE & 3G, it can consider 4GB data plan.
If no LTE, mean only 2GB.

Seriously? Better stay because like paying full commitment price.

maxis can't port to webe.... yet.
https://www.facebook.com/story.php?story_fb...220263374656887

If it is already an exception, why dont just auto update this plan.
Or just cancel the whole ivalue plan to MOP.

Management scare too less job for the operators or just pray for those users unaware to this issue.

I wish the competition keep going.
I hope to see any wireless telco can offer below RM150 and get more than 50GB, the next thing i wish to replace is TM streamyx.

I don't see any good plan from this ceo. Only plan that maximum their profit. Of course this is his main duty.
The first incident was taking back unlimited plan. Secondly release higher quota plan with high price, and increase data booster price to highest in the country, especially surfmore plan.
Recently change the roaming unlimited data to 500mb only.

RM50 will cause maxis targeted / quality customer aka loyalty users ARPU drop 3x.
And it has no guarantee it will win back the customers group choose for price.
If competitors fight back make the price and condition even worse to maxis.
It cause more network congested and more upgrades needed.
I see no advantage for maxis for doing this.

Actually did maxis say any new plan? What i understand is, the upgraded mop just release to system end of this month. I don't think there is new plan.

They won't pay you a single cent. Their contract/TnC (not only maxis but all) only benefit to them. All those small little terms of "best speed effort, fair usage policy, XXX reserved the right to change the plan if they deemed it neccessary and blah blah blah" to protect themselves. They can change if they want, but if you change penalty is coming. I always think that consumers should group together and file these unfair terms to court.

From the previous case, maxis was forcing to retreive all the unlimited by "enforcing" fair usage policy. For my points of view, it is abusing the term. For most telco, the FUP is not a "quota". It is a term to protect the network and other users, so everyone can get a "fair" usage. Most telco only apply it when network is congested or the user really download a huge amount and affect the other, only FUP will kick in. But for maxis, FUP = Quota.