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Previously I said they offer me 7GB for RM88 and unlimited call (another free 1GB for 6 months)

Today I feel quite angry as one of the cs scold my good friend as my friend try to get some offer. So just now I rang them a call, I tell them you give me 7GB only but some customer get 10GB for RM88.

Immediately they pass my line to higher level. After conversation, my offer will be

RM88 for 15GB Data plus free 1GB for next 6 months and another free 1GB for next 1 year.

Which means for next 6 months I will get 17GB, after 6 months I get 16GB, after 1 year I will get 15GB. I think this is the best offer I get so far

Wtf? this really pissed me off and i'll show this to their customers service and demand this package

Better still. Post it on their FB page. Ask them to give all their customers.

KL customer can complain for better deal?

I'm contract customer 2 lines paying 188 & 158, will they auto upgrade new plan for me? 188 then should get around 30gb data??? Since 88 can get 15gb!!!

i wonder if maxis postpaid can change to prepaid. i am not a maxis user for quite a long time. but i know umobile can do this. and kudos to umobile for that. if maxis can do this kind of service, just change to prepaid first. make it separate. supp line is hard to change plan or port out.

if not, alternatively, u have to break to solely postpaid account. but i dont suggest that, since maxis cheapest plan is expensive. unlike digi, their cheapest plan is RM25 only. then, after you break, its easy to port out. otherwise, its going to be so complicated.

U still better than me. I on RM128 get 2GB. Special offer RM158 get 7GB. Special offer pay extra RM30 get 5GB.

MaxShit treats is loyal customers like shit.

We should inform the old folks of what MaxShit is doing.

Just received a call from Maxis CS earlier.

Currently on MOP158 + one supplementary line, unlimited SMS & calls, 5GB shareable data.

Sofi (she says that was her name) offered me to maintain MOP158 without extending the current contract (which is due to expire in 9 months) but added 5GB to my data quota, which has my data quota bumped to 10GB in total.

This bump in data quota is said to be 'permanent', and will only be revised in the future with customer's consent (so they say).

A catch though, my shareable data to my supplementary line is only 5GB.

Since I was planning to run out my contract anyway, I took the offer and will consider other options once I am no longer obliged to stay with Maxis. Don't want to pay up the  penalty for early termination since it's not worth it.

I'm seriously planning for porting out from Maxis!

The reasons are not only being paying exorbitantly high monthly fees, Maxis also blocks p2p traffic on LTE/3G. The Maxis CS in 123 confirmed this is their "policy".

Can someone share what other telcos that allow p2p traffic on LTE/3G so that I could make a better choice?

Haha.

At least better than upgrading my plan while on contract. At the very least, the contract duration remains, my monthly commitments unchanged (although it is much higher compared to other telco's offering), and I get a bigger data quota at 10GB.

BUT I will be mightily pissed off if Maxis decides to roll out a new plan in the near future (rumoured this week) that features the same offering at a lower price.

finally received acknowledgement from Maxis about the port out request. bye!

Requested to port out the day before Maxis came out with statement on this. Tried to port out only my line (parents still wanna stay with maxis but it's ok coz theirs not on plan and monthly only rm15 or less). Unable to coz my line is under my dad and told me to bring my dad along to queue up for porting of only my line via separation of line then dunno wait how long period then only get approval bla2. Told me might be up to 1 working week before i can separate then only go request for port out.

No special offer was given when I asked if there's any offer for customer of more than 20 years (dad was one of the very first to subscribe under this telco when it came out in 1993) but just many red tapes and dragging from their end when we want to do port over. Ended up, I just cancelled my whole line altogether. My line was actually the most under my dad's account (monthly about 200+ due to excessively expensive data plan and the many HIDDEN charges by Maxis). Too bad for them and I got a new plan with saving of more than RM120 per month which I used it to pay for the new phone.

I still pay almost the same monthly if i were to be under Maxis but I got a new phone and lesser issues especially when it comes to the many hidden charges under Maxis.

My next step is to persuade my parents to port all lines to Digi or Celcom!

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Let's do the maths.

19,000 X avg monthly revenue of say, RM100 per user (actually it is more like RM150) = RM1.9 mil X 12 months = RM22.8 mil. Cost is unchanged but revenue down by RM22.8 mil. That means less RM22.8 mil profit.

Compare with profit after tax of RM1,700 million (2014), RM22.8 mil is approx 1.3% of profit after tax. It is immaterial, so probably that's why MaxShit didn't give a damn about its loyal customers. I think we should make it more painful to MaxShit so that it understand it is not wise to screw the loyal customers. Lets make MaxShit lose 190,000 users by end June 2016. The loss of revenue would be magnified 10 times to RM228 mil. At RM228 mil MaxShit should start to pay attention to the loyal customers.

do you guys follow maxis fb page? even their fiber broadband so called maxpert is bombarded with angry consumer. LOL. i feel pity for maxis. they should shut down all their social media so other wont know how bad was their service right now.

My father submit ported out to digi on Sunday, got a call on Monday offering rm68 5gb, but we rejected.

tis morning 8am replied yes, 2pm received confirmation and 3.30pm service activated.

Going to be 300,000 views and moarrrr! 

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Spoke to 123 operators three times to ask if I'm eligible to obtain the RM68 plan and was declined. Same goes to their twitter MaxisListens, AskMaxis and the Live Chats, all claim that there is no such offer and I will never be able to trigger that plan despite using Maxis for 15 long years.

Went to their centre yesterday evening, at the counter when I was paying up my penalty I asked the staff once more if they are really not going to offer me the RM68 plan and they said no. Went to the Celcom centre next door to register and port out from Maxis.

Less than 2 hours later received a call from 123 "Hi! We're calling from Maxis and we'd like to offer you the RM68 plan with 5gb data plus unlimited calls and sms!"

I asked her if she dialled the wrong number.

maxis customer service still the best in my experience.