hey guys, currently im on VIP5. i plan to upgrade to 30mbps. any idea how to do it?

the upgrade took less than 2 days, speedtest done from my mobile phone:



not bad huh?!

I have been without UniFi for 6 days due to a broken cable since March 4 (Friday)! I have reported to TM on that day itself and have contacted TM repeatedly via phone, email & Twitter but each time I got the same response: still in progress.

I have even reported to SKMM and got a call from TM HQ yesterday informing me of the cable breakdown issue and it is still in progress.

I was also informed that the breakdown affected the four out of five blocks of condominiums in my area but a check with some neighbors at the said blocks reveal otherwise, i.e. their services are still up & running!

This morning I even checked with the condo management and found out that except for a few technicians or installers who accessed the MDF room for a short period, there isn't any sign of any technical team coming to perform restoration works that will take a long time!

In other words, I strongly believe TM has NOT started the restoration works at all, which is why repeated communication with TM on the progress reveal the same thing without any concrete update on the progress!!!   

I wonder if there is any other way I can escalate the complaint to without relying on official communication medium.

well.. different server has different results too

and whether on direct LAN cable or on wifi, also different results..

good for me too.. tested last night.. no buffering on youtube 720/1080 

I can attest to this.
On some local Youtube CDNs, video streaming is extremely slow for me.
You can tell from the videos' 'Stats for Nerds'. It'll show the Stream Host as something like r#---sn-uh-30aes.
They correspond to the following IP addresses: 1.9.57.13, 1.9.57.14, 1.9.57.16, 1.9.57.17.
All other local CDNs work fine for me.

If I really want to watch the videos hosted on these slow CDNs, I've to turn on VPN (to SG for example). Then I get served the same videos from other CDNs, which -- no surprise -- work fine.

I believe it's clearly a problem with TM's side -- on some of their servers at least.

To be honest, I had this problems too when the time I was still using Streamyx, maybe different videos have problem serving to different TM products?

I thought the switch to Unifi make things better, but I am wrong. Or maybe I jump ship at the wrong timing? Installed Unifi on 1st of March while immediately the submarine cables having problem.

r u using DotVPN Premium version?

It's not keep upgrading or not. Is the same package we have, after 2 years contract, will it increase to the "non-promotional price". That's what I'm asking.

I saw replies to my earlier question, some say will increase after the 2 years is up. Some say will remain. 

Its really difficult to conclude what comes in future...right

As per the contract, yes prices fallsback to normal pricing, but what we foresee is that, in 2 years time, there would be better packages and pricing, hence obviously we would be subscribing to the new ones.

Similar to current scenario right...those who has VIP, say, your contract ends now, most of them would be subscribing to current 30/50 and 100 package

Different people have different needs.

I started with 28.8, then Streamyx 384. Used it until free upgrade to 512. After that house phone + Streamyx bundling , took 1Mb.

Upgraded to Unifi VIP 5 as the cost is just RM110 vs RM149. Streamyx line is giving a lot of headache and my house have very bad copper line despite changing few hundred times.

Took Unifi 30Mb also because dropped Astro and switch to Hyyptv for parents.

So yes, still using 30Mbps

another question, dotvpn got adblock & i'm using adblock plus on my google chrome. how come i need to disable adblock plus only can view lowyat articles??

Totally cannot connect to oversea server like Facebook, Hotmail and SG server... Streamyx...only can access Malaysia server. I think Lowyat server at Malaysia~

lol... so special for lowyat... now only lowyat can access ~

Seriously? It almost one hour since it begins.

I can only access server in Malaysia such as lowyat and thestar.

I simply go to the router configuration pages and disconnect/reconnect to get different set of IP address range.

All website suddenly can browse at full speed.

Geez....

175.14X.WW.XX

Only the WW and XX ranges are different. Still 175.14X.

Reminds me of streamyx days. 219.X.X.X was the best, 60.X.X.X wasn't good. (or something like this). Streamyx thread people are constantly restarting and dc to get the best IP range.

Unifi also having this sort of problem? 

besides this undersea cable issue, my speeds been good.

anyone can open occ?

guys, can check with you, got one technical helpdesk smoked me that my package 30mbps is receiving 24mbps when doing speedtest under speedtest.tm.com.my. She said that this 24mbps is just nice and no connection slowness issue.

so is this normal my speed for me?