What is unifi service center phone number? Just upgrade to 30 mbps and want to cancel my current hypptv package. Toll free number if possible because sometime need to wait long time for them to pick up.... Thanks.

i mean i subscribe 1 channel currently and want to cancel it.Is 100 toll free?

Just found out from TM point that I can terminate without penalty if relocate to area without unifi or streamyx coverage. I requested to temporary suspension, they didn't allow and said it can only allowed if I need to relocate to overseas and installation address remains the same

In early February, a TMNet telemarketer told me that the upload speed for 30Mbps plan has been upgraded to 10Mbps, so I agreed to the upgrade from VIP10 to the Advance 30Mbps A couple weeks after the call, I've yet to receive the upgrade. When I tried to upgrade via the TMPoint at UTC KL, they claim that there is no such 10Mbps upgrade for the 30Mbps plan, and they keep referring to their website (which has already reverted back to the old 5Mbps).

For those already on the 30Mbps plan, are your upload speeds constantly 10Mbps? I don't want to sign the contract if my upload speed is dropped to 5 Mbps. If it's already 10Mbps, TMNet is doing a really lousy job at communicating the upgrade in speeds to their on-ground people.

Today I experience extremely slow downloading speed. Anyone experiencing this today?

I am downloading the TV series LOST. The downloading speed used to be around 50 Kbps.. but today suddenly dropped to about 5 Kbps..

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This is really slow! It will take 20 hours to download a 350MB file 

What is IDM? Internet Download Manager? Please guide me...

What do you mean direct downloading? Yes, I am downloading direct from the source I think.. isn't this direct downloading?

Thanks.

Multiple sessions... I wonder if IDM will be able to do this since I am downloading from file sharing sites without Premium account, so these sites will only allow one download at a time. If so, using IDM will still be faster, compared to downloading in a web browser?

Multiple sessions... I wonder if IDM will be able to do this since I am downloading from file sharing sites without Premium account, so these sites will only allow one download at a time. If so, using IDM will still be faster, compared to downloading in a web browser?

Yeah same happen to me too. 30M package. Upload now only 2mbps and download quite inconsistent jumping from 10 -28.. damn

mine is 33mb download /9mb upload now 
btw i recently changed ownership of my unifi account and the 30 ringgit promotion is gone... 
is this normal? 

Dear All,

There is a call from TM Net telemarketing department who he offer me to upgrade from my current 5mbps to 30mbps with free Ruby Pack TV channel as long as i stick with Unifi and free voice call too. Therefore, i agree to it. Everything was fine for the 1st 2 month of subscription.

Now the problem comes after the 2 months of subscription:
TM Net has start to charge me for the ruby pack TV (RM40+ per month) which suppose to be free when they call me for an upgrade.

After i call 100, they now tell me that the free ruby pack is only for 1 month (1st month free only). I mean like WTH is that, you told me is free for as long as i stick with Unifi. Now the billing staff say otherwise. Then, she give me a report number and has to wait for 15 days to investigate.

My concern here is does anyone has same issues/ encounter here?

I wonder can i cancel the ruby pack or not if the investigation is not on favor of my side.

@fruitie even with the free voice removed. It's still free from the latest bills.

guys any promo now for unifi? I saw vip5 no more? budget less than 150 actually.

my first 30mbps came rm220

I thought the aneka pack is free? I mean, it is included in the RM179 package?

shouldn't it be RM189 incl gst?

the final bill is rm255.00..the rm 59 is from Hyptv Aneka pack.they say its comes with package but they charge me.what the heck.

I still had my free calls even though it is not in the bundle

me too, still had the free call, the bundle list out just like yours. i guess the free call TM gave to us won't show in the bundle.

how come? during phone call the sell agent say can change after accept the promotion to upgrade.
zzz feel like cheated la like this? should i go to center and ask?

anyone know if can terminate the HyppTV subscription and what's the penalty if can terminate it? I'm currently subscribing unifi 50 with jumbo pack, satisfied with the speed but so dissatisfied with the jumbo pack..shitty channels..might as well subscribe HDTV or MyIPTV on the hypptv box.

You can terminate but with penalties, u need to pay the remaining months of your contract.