Did u do something against their rule, like gaming, picking up friends and family just to hit the incentives, etc? U got any criminal or unsettled traffic summon?

Then the only option for you is to go to their office and clarify. Yeah, very unproductive and stupid, but you got no choice

Pro is if any dispute, everything is recorded. Con is if u ever get rob, or whack, high chances are you will lost the dash cam also 😂

I don't know, why should uncomfortable if nothing to hide, and unless u intentionally zoom the cam angle to certain angle aka pervert, nothing to worry.

Rating? Don't worry too much of it. Unless u really pain in the ass, driving dangerously, rude and make unwanted advance to opposite sex, nothing to worry about.

Don't understand. Did you swipe complete trip when you reach McD? Or, you let it continue run until you drop him back to original location? How do you know the fare is RM5.20 with you didn't complete the trip?

If you complete the trip, then, agree to send him back without asking him to request again, I got one harsh statements for you "blame on your own stupidity" you doing giving him a charity

What you can do, you can write to Uber, explaining the situation, but, knowing them so well, been dealing with them so many times, 99.9% they will brushed you off. You harrassed them enough with at least 5 or more correspondences, with some foul language, they might give you some token of compensation.

If the other way round, you did not swipe complete trip, but, continue to let the apps run, then, you can ask Uber to review the trip. Of course, their first reply would be "it is within our distance and time estimate, so no fare adjustment for you". Then, you continue harrassed them for at least 5 or more email, they may pay you

What if the rider upon reach destination, go change destination again? Possible?

Last time, before the fixed fare pricing, I encounter few riders like this, treating Uber like their personal driver

It is honour to drive Uber together with you...although we never meet before

I am sure the experienced of it, is money can't buy....

On seperate matters, I guess now Uber have sufficient drivers already, that's why they can start removing those car prior to 2007, which is quite sad, as if the car is properly maintained, it can still last few more years.

I have a 2 cents suggestion for you, since you stopped driving, you can start calculate how much income you made, then, less out all the petrol cost, car maintainance cost, etc, etc for past 1 year 11 months, and see what is your nett profit/ loss. If you are driving part time, then, roughly take a % of expenses driving Uber vs own expenses. I did mine, but, my data is only for 11 months, the results, too shameful to show

Last time can see one meh? I oso cannot remember jor, too long didnt drive. I remember they told you the location, like what taman, or how many min away, never tell u exact location.

Actually, the moment you sign up with them, you lost your privacy jor, they got every single details about you, your IC, your driving licence, your car insurance, your road tax, etc......that's why I still don't understand why there is still some idiots decide to do hanky panky stuff towards the riders......it's like wearing a name tag or perhaps a human body board with all your details conducting crime and recording it too.

The contract is dunno how many pages long with all fine print, I read also cannot remember

If I am not mistaken, last time the rating is based on your average last 500 trip. If seldom drive, or you unlucky, first time driver, then, accepted some asshole rider who give you 1 star for not fault of your own (or maybe due to your nervousness first time), then, immediately, your rating will drop to 3.5, then, mean straight away ban?

I believe that the fella must be have some issue, or if really bad luck all these while getting bad riders.....even my 11 months driving experience, I never ever fall below 4.1 rating also.....how could he just driving for few months got so low rating? I am sure some riders had complained about him to Uber resulted to be banned.

This post has been edited by 2feidei: Jun 16 2017, 10:06 PM

And you did another good thing, sending "ghost" back in Seremban

Just kidding, maybe the rider already went into his house while you not noticing/ doing u-turn

Don't generalised, I even pick up Westerners rider insist I give them back 10 cent or 5 cent change, or some even worst, automatically round down the fare themselves and quickly throw the money and left the car. While I had pick up before those migrants from Bangladesh or Myanmar working in restaurant/ pub, finished work around 1-2am, and round up to nearest RM10 or RM20 (i.e. RM3-4 as tips), where Malaysian usually only round up to nearest RM1

My records so far is RM12 bucks ride, rider give me RM50, ask me keep the change

Errr.....even last time they don't show address right? Only tell you where the location, i.e. what taman or where, and how many minutes away (which rather inaccurate anyway, coz it use straight line, rather than route towards there , i.e. can be across the road which show less than 1 min, but, it a 3 lane highway both side, so, you need detour 5km in front that will take 20 min).

Favourite spot is Amoda/ Imbi Plaza, when you are at Berjaya Times Square. Worst still, some newbie riders, just pin, instead of keyed in the location, and request it inside building, where the apps will show Amoda Plaza/ Imbi Plaza, but, actually, they are at Berjaya Times Square. Imagine after the long detour, they told you they at Berjaya Times Square. Another detour, unless they willing to cross the road (either way, high potential low rating again), but, problem is can't wait long there, and lots of taxi there too

My 2 cent advice, whenever received pickup at the location, call your riders (unless u bad luck, riders use international number )

Last time always kena from riders because of this, complained why take so long to reach them, while apps show less than 1 min ETA. Even some after calling them, they still unhappy, scolding, usually I just cancelled it off, no point picking up grumpy riders where you don't even know where the journey will take you, most probably 1 star rating and most important, the journey won't be pleasant.

Yup, fully agree with you. For any full time driver, every single cent is money, and safety is paramount (risk of accident or kena saman) But, after some experience, you will know which area are "problematic" which either it's better for you to call or do not accept the request.

Can't listen or believe 100% of what uber staff said one lah, sorry to said it, I doubt anyone of them, or majority of them never been Uber driver themselves, maybe as Uber riders. They will never understand the predicament or issues with Uber drivers themselves. They should go down the field, becoming Uber driver themselves to understand the daily issues Uber drivers facing, but, doubt they will do that, too proud.

After all, Uber was founded by someone who is frustrated that could not get a taxi ride himself during peak hours, while noticing many empty private vehicle (who incidentally he recently got asked to resigned ). Ok, enough of off topic, later TS come reprimand me

How long he drive? He is just part time driver only lah, not full time, or full time but no concern about money issue

Seriously, if someone driving with sole purpose of earning, and their only source of income is Uber to meet his/ her commitment, then, every $$$ count lah.....coz driving don't need much brain work, just follow GPS, ensure you reach pickup destination ASAP, send the riders to intended destination ASAP and safest possible way (although some riders demand 5* VIP service, being treated as prince or princess, those pls fuck off), so, most of time will find way how to maximised the income while minimised the expenses (which represent yours truly also )

Big data analytic....with so much data available, the Uber team can decide, oh, 24 trips is achievable with incentives RM90, let set how low incentives drivers willing on the road, say RM50? See how many drivers willing online chase for it? Too little drivers, set it back higher....still too much drivers, either set it lower or set higher qualifying number of trip

They can play with the qualifying number of trip or incentive amount until they decide the optimum drivers on the road with the lowest payout

Just like when they started the boost, easily average boost all 3.7-4.5 one, now, I don't know lah.....let current drivers clarify (coz I long time no drive jor) but I suspect it will never reach the rate last time

To all drivers out there, if you drive long enough, you will realised the income you received will getting lesser and lesser with the same amount of effort you put in....I drive for 10 months (both part time and full time) I realised that.....that's why I stop driving jor.... but still continue lurking here.

Of course, still continue ride Uber, I might be one of your riders you pick up....don't worry, so far, I rated all 5*, coz never encounter any drivers that qualify less than 5* (my requirement simple only, send me to my destination safely and efficiently, while on my part, I will try to give the drivers as much as details as possible to pick me up, i.e. keyed in exact address instead use pin, what shirt colour I wear, appearance, etc, and I constantly check my phone ensure I am ready waiting for driver arrival before he/ she arrived, of course, only request ride when I ready, and don't expect immediate driver arrive upon requesting, coz many drivers just part timers, or not familiar with the route, rely on GPS)

So, if you happen to pick me up, don't forget to introduce yourself yeah

Last year, when they just started implement boost, replacing the PHG

Very high chances all short distance one, rider not stupid. Many will open booth Grab and Uber, see which one lowest fare

Good luck

Location: KL.

Tough luck my friend, that was really "jackpot" field day, but only one day.....not sure the programmer sleeping or really bonus....I got one trip, normal fare rm10++ only, due to boast got rm40++ Then, subsequent day, reduce and reduce, till last last 1.2 when I stop driving altogether.

Actually, I prefer boost than PHG, simpler and lesser criteria to meet (no what acceptance rate lah, cancellation rate lah, % of ride start from core area lah, etc), but, if boost anything lower than 2x, not worth it.

And, since boost is paid by Uber, rider won't feel it, so, sometimes still got long distance ride. As for surge, riders need to pay, so, unless they urgent or distance is near, chances are they will wait till surge come down. But now, Uber very cunning, no longer show the surge rate, where rider got to keyed in the rate to agree, it straight away show the surge fare, so, if rider not sure about the actual, non surge rate, kena conned by Uber.