Err....upfront not fixed at RM0.90, per km 0.60, per min 0.25, but based on their dunno confidential, mysterious calculation of the km and time meh, coz almost always will never get back the fare if you review the trip report, recalculate base on the above rate?

Apa yang cheap? Whoever who decided to sign up to drive Uber ought to know the this, I mean the fare rate lah not the mysterious fare calculation formula that translate to actual income to you

So, later when realised why fare so low, don't cry father mother.....but, if you want to go challenge the fare based on the formula, and for benefits of new drivers....can, can be challenge, and successful. But, after dunno how many round of emails with some nasty language, they will adjust back.

how come you don't know why you deactivated but know it due to rating?

Could it possible you consistently too low rating, aka drive dangerously, brake suddenly, always argue with riders, car smelly and dirty, using foul language scolding riders?

your low rating is what rating prior you got suspended? The rating is based on min of 500 rated trip

Have a look at your rating, if it still possible. Else, Since you said you drove less than 20 times, try to remember back, did you do something stupid like getting into argument or fight with customer? Or, you trying to cheat the system, ask friends and family to book so to achieve quest incentives?

If you pretty sure you did nothing wrong, no harm go to their office and argue your case....fyi, even Grab have more ridiculous suspension reason

Ultimately, are you sure you did nothing wrong against their policy? Rant here won't help you.......if you really sure you did nothing wrong, and would still want to drive, go fight out your case at their office.

FYI, even last time, when I was even labelled one of the most badass driver (you need to search back the thread ), my acceptance rating below 20%, cancellation rate I think about 30%, and yet I didn't get suspended either.....

This post has been edited by 2feidei: Aug 28 2017, 12:01 AM

Grab fare increased?

But is this translated back to higher income to driver?

ok lah, the fare is still cheaper than taxi, and more reliable to taxi....willing to pay

u won't know the destination until you start the trip. And, you only start the trip when rider enter your car. Once you start the trip, you cannot cancel, you can only complete it.

So far, with my limited 10 months driving experience (and I stopped already), I never encounter any riders request outside Uber service area, i.e. no outstation, Uber service area is max Genting Highland, Nilai/ KLIA, Rawang.

Riders ought to know what are Uber service area, Uber is not inter-state service ride. Plus, I doubt any stranger would confident enough to ride a stranger car for inter-state.

If you really so bad luck got such ride, you just stop the trip immediately. Then, write to Uber explain why, who knows they might compensate you. But, so far, tough luck for me lah, not even once, not I cancel the ride due to inter-state, it due to some cheapskate riders want to squeeze more than 4 adults into my sedan car, which clearly against the law and term of service. So, I just told the rider either they request for another Uber X, or request of Uber XL, I am not going to move with more than 4 riders in my car.

Of course, I occasionally, some rider would want to request out of town ride, which they usually only ask after their initial in-town ride. Then, these ride is off-records, off-system, whether to accept or not, what is the fare, it depends on your negotiation with the rider.

Cannot. You cannot reject any ride request due to destination. You are suppose to accept all ride you accepted, unless you got very strong valid reasons, example like above.

If you can't be so far to certain place, then, don't drive Uber at all. Uber coverage is as above, you must send riders to their intended destination so long as it within their service area. If you picky about destination, go drive Grab instead, they showed you the rider destination when request come in. Up to you to accept or not. However, this function is not available in Uber.

If u can accept ping from Seremban, mean Seremban is inside uber service area

As I said earlier, Uber KL radius is Nilai/ Seremban, Rawang, Genting Highland (I might be wrong, as I long time stop driving, these info was told during new driver training)....anything outside the above area, you can reject, aka start the trip, stop the trip immediately, write to Uber to explain. You may try your luck to request for cancellation fee, that's seperate issue, talk other time

If you so concern about it, then, better don't drive. Understand your position, who you are, what is you to demand. You are in no position to demand anything. Nobody ask or forced you to drive, you don't like, you don't drive. Or, you go join Grab, who the driver know the destination even before accepting the request. Don't believe, u go to their center, at any one time, you see at least 30-40 people registering for new drivers. But, how many of them really translatated to driving, that's is secondary.

Stop whinning like child who parents do not give in demand for lolipop. That's the fact of driving Uber. And, also, you will encounter some nasty riders (although some of it will be nice and polite, majority just silence, "get me to my intended location fastest and safest" atititude).

Forget about giving suggestion or wish Uber this and that, simple concept, who is paying Uber the 20% or 25% commission fee? The rider, not u. U just an agent for them, to collect it. And, u provide your own vehicle to give ride to stranger, in return Uber pay u 80% or 75% of the fare agreed between Uber and rider to compensated u. U are not their paymaster, rider are. So, any changes that is detrimental or no benefits to them or to riders, do you think they will implement?

Suck it up. Either drive with open heart, don't expect anything in return, or don't drive at all. Or, why don't u just drive and see yourself if it worthwhile to drive or not. All I can say, there is money to be made, there is a lot of hardwork involve. Worth it or not, it individual perception, as every individual have their own cost, and value. And, don't get me wrong, I am not bashing Uber, I am just stating the reality of fact driving Uber, sharing my 0.02 worth and limited experience of driving Uber.

Not mad sorry for the language......

Just sharing my view, been engaging Uber for plenty of times, giving them countless suggestion how to improve, but, never once implemented. In fact, it getting worse. Until I feel not worth driving anymore, even though sometimes it fun to drive, paid to driving around, meeting new people, but, situation deteriorate till the disadvantage outweigh the advantage, that's why I give up altogether

Pity those full time drivers with only source of income driving Uber/ Grab. That's why can't stop emphasizing, driving Uber is tough work, the work not tough, how difficult driving around. The difficulty is driving long hours, and sometimes dealing with unreasonable riders. And, Uber unilateral change the rules, drivers got no say, even though called "partner", until I feel it not even worth driving part time at all, switching part time to full time, then to part time, to stop altogether. Maybe I am one of the luckiest fella who able to switch out. Pity those who want but can't due to their commitment.

Well, I hope this is advice to all new drivers, or potential new drivers, can't stressed enough, it ain't easy job, even though it portrayed like easy job. It ain't high paying job even though it portrayed you can earned 4 figure weekly, coz u got to factored it the time to earn that, your cost (u can't compare salary versus driving Uber, salary person cost is only time, driving Uber cost is not only time, but vehicle running cost). And, vehicle running cost will increase compare to salary person, salary person, you drive to office/ home or any place required, but for Uber/ Grab, you practically driving everywhere, and anywhere. The vehicle repair and maintenance cost will be more frequent. Petrol need to pump more frequent. Factored all these in first, then, decide if it worth to drive. If unsure, go try it out first. Everyone got their own standards, mine is differs from yours. You ask 1000 people, u got 1000 answers.

Then, Uber will not suit those part-timers, those who want to earn some extra income whenever they want, at their own timing anymore. No more independence, will tie to meet those surge and quest. It used to be another flexible way of making some extra income, as the fare will cover it, seems nowadays you must hit surge or quest only to cover it.

And, for those only source of income is driving, it will add further pressure to meet the financial commitment if the fare below what expected.

Well said

Nothing beat real life experience.

ahboy.....the camera is to catch u skip red light, not u-turn. Unless u so bad luck got police nearby, stop u immediately. The rules is if there is no sign of u-turn, u cannot u-turn, regardless what green light pattern. This what abang polis told me when I kena tangkap last time, I argue, no cannot u-turn sign, why cannot. How true, anyway, duwan to argue, can sense he mau cari makan, give lah...

Then, u better work as promoter lor......why drive Uber? So simple meh drive to increase income, then, every uber driver will be rich jor.....

I hope you didn't bought the car and hope Uber can help u to cover part of the instalment, then, you would be gg

I found your statement contracting itself....whether driver been treated as assets or not, I leave it to past, current and future drivers to decide. Just like heard countless of times employee are assets to organisation. How true, will let the employee decide. The differences is that, if employee unhappy, they can just jump ship, resign and find company that they think value them more.

Don't talk until as if Uber/ Grab is doing a charity, God sent angel, no dispute, Uber/ Grab had bring a fresh air to current stink, root to core, world famous, worst Malaysia taxi service (majority of it, finding a good one is almost none existence), but, then, they did earn from it too, by taking 20% or 25% of the fare paid by riders.

What I trying to stress here, this is pure business, both Grab/ Uber is here for profit, same goes to the drivers, they drive because they want to earn some extra income (for part timers) or earn a living to sustain themselves. It is purely business, with profit in mind. So, do not need to glorify one party over another party, ultimately, this is pure business transaction.

Never mentioned who pay for car maintenance....for RM45 to 55 rental per day, per month about RM1300-RM1,600, almost equivalent of installment of City/ Vios level car jor But, if cover maintenance, then, maybe can consider.

Riders ain't stupid either, many will open 2 apps, see which one cheaper, choose the one

Then, the pricing differences will slowly back to equilibrium as more demand for Uber, less for Grab

Lel.....if you chinese, or understand chinese, I would ask you "save your sliver lah bro".....been engaging since day 1 on this, their standard reply "thanks for your feedback, we will seriously look into it in order for us to improve further. However, during that time, you are the closest match driver during that request, and Uber aim is to provide seamless service to our riders experience, therefore, you are been notify for the ride request"

In order words, "shut up and stop complain"....which I did, I got option to choose to accept or not the request. Which any of new drivers out there, u can choose also forget about what acceptance rate.....honestly, I don't know if that even affecting your quest amount, etc, etc....been stop driving too long.

If u drive long enough, every ride request is a gamble coz u dunno the rider destination, u choose to accept, mean u choose to gamble lor.....stop complaining.

I suspected coz lesser drivers on the road nowadays....the weekly petrol price hike can be factor too.....plus, with new MRT, all riders need is the last mile back home, from MRT to destination.

Good luck to all drivers out there