This is their reply to me:
"Kindly note that all accounts that were activated before March 1, 2016 got a service fee charge of 20%. After that date, other accounts are revised to a new charge of 25% Uber fee. You and some of your friends may have registered on the same date but the fee revision was based on the date of the activation of the account."

Did you get the same reply?

Well, I can accept their reason but still pissed that I wasn't informed before hand and they just quietly made the adjustment.

You mean you are driving a 8 yrs old car now? 

I wonder in this case, can tell rider I drive you to Melaka, then I drive back KL and only then end trip? is it legal to do that?

I gave a rider 1 star last Friday.

1. Pick up location wrong. when I saw pick up at Federal Highway I straight call him, it's actually the row of shops in Shah Alam that's beside Federal Highway.
2. On my way to pick him, he message ask me faster because he's late (not my problem). It was raining heavily so can't really drive fast but I did drive a little faster.
3. Reach location, he was nowhere to be seen. Thought I stop wrong place so just drove a bit further up to see if there's anybody waiting.
4. He calls me and start screaming, asking why I drove away, say he's late, and now he's wet cause he's standing in the rain. Found out he was waiting inside the shop for me.
5. Came in my car, continue ranting, and slammed the door. <---- that was where I decided to 1-star him
6. Destination he set to his home, so as normal, I verify with him first. In a damn rude tone, "BUS STATION SEKSYEN 13 LA! KAN DAH SET!?".
7. Bill was RM 4.01, he had the cheek to say, "I ada 1 sen, you nak?".

His rating was 5.0, hopefully after the 1-star, his rating drops tremendously. Other drivers shouldn't suffer.

We are kind enough to let strangers sit our car, I believe they should "behave" themselves too.

You really patience fella  For me, max I wait 20 min, don't have I already start driving back already, no point waiting. And, I would off my apps all together after leaving airport, else, you will received all sort of funny ping from dengkil lah, cyberjaya lah, putrajaya lah, which easily take you 7-8km and 20min drive to reach the rider and the ride very lightly to nearest train/ bus station or commercial area, which less than 5km.

For waiting for 2 hours to 3 hours, with the time, I think you can recover that from driving around KL/ PJ.
Yes, open already.
I suspected nowadays Uber playing with rider rating or really driver very generous in giving rating???? 95% of my riders 5* rating one....and, don't tell me so many new riders ah?

That's why guys, be careful when picking up riders....you might pick up robbers  if your senses feel not right, just cabut when you reach pick up destination and see the riders doesn't feel right.....not worth expecting few bucks but lost your belongings, even worst, get injured ....women drivers...

End of day....always remember this, you are letting a complete stranger that you don't know anything about them, neither does Uber knows or care, so, your own safety is most important than money

2% is total from your all accumulated trips

same with me. I emailed Uber support and they say between Wednesday to Friday. Oh well I guess it's gonna be Friday 

been driving for many months, and normally they always bank in on Wednesday. I guess this was due to the boost 4.0x last Friday, which they need to calculate and reimburse for the driver.

ieian81

Thanks for your feedback. We do in fact take feedback from all our partners very seriously but one thing to bear in mind is we have many many thousands of partners in Malaysia alone, nevermind across Southeast Asia and the globe. Different partners may have different concerns, and what is a problem for someone may be a desirable feature for another person (especially cash trips) or for Government (promoting equal access to different communities and demographics).

As for cash trip issues, that is indeed one of our most common feedback (regarding change), and it's something we're working on.

For an example, confusing T&C on hourly guarantees is one of the most common feedback from our partners in KL - therefore, KL (along with Bangkok and Jakarta) are the first cities outside of the US that we're launching Earnings Boost in, which is completely transparent and rewards partners instantly.

OMG!!! OMG!! Just found out now, I've got a Masters Degree in Economics 
Heck, I did not even go to any university

For a "nobody" that is not hiding any cons about Uber, you sure are very vocal when we point out the shit
Why keep harping on me cancelling KLIA trips? as i said it again and again, please use your brain and decide for yourself
If they get barred from driving uber? Simple, drive GRAB, and think about it, being barred from uber is not the end of the world
And getting barred from uber might just save them from a life of servitude
Life if full of risk and rewards, obviously my idea of cancelling KLIA trip don't work well with you, but think for a sec(please use those grey matters) "what would happen if lotsa uber drivers cancel KLIA trips?"
I'm a newbie    done only 3 weeks, ratings=4.72 lifetime trips less than 150

Wait...... are you implying what ever i've posted is not valid, because i'm a newbie?
and you as a veteran of uber is much more knowlegdeable and so, can just shut me up?
*Wonder how did Uber start when the taxi service is already well establish (maybe Uber should not have started, as they are a newbie)

Ohhh..  GURU of uber, please post your profit and loss calculations on KLIA trips, Please enlighten me, the newbie

Wow  Another veteran goes....but, do share your experience in Grab here yeah.... thinking to ditch Uber too

All the time 

Example:
Give driver option to choose accept non cash ride only, cash ride only or both as cash ride carry certain risk, criminals can get prepaid mobile, create dummy email and register as new riders. - Rejected. Reason, impact the reliability of the ride availability (aka riders and Uber fees more important than drivers aka Uber partner feedback). Almost kena, so, even I reached, I decide to cancel the ride. Write to Uber to explain, no cancellation fee, reason, I don't wait for 5 min (wahlau leh, if I wait 5 min, my life and car will be in danger, and I am not Jackie Chan, Ip Man, Steven Seagal, Jean Claude Van Damme or whoever martial art expert)

Told that the current cancellation policy, need to wait 5 minutes only can cancel, or you reach pickup destination, rider cancelled within 5 min, no cancellation fee. Ask to revised. Cannot.

Ride distance is shorter than the distance drove to pick up, which does not make any economical sense nor anyone would do that. Write to Uber, reason given, again, Uber system should be as reliable as possible and available so that riders always get ride whenever needed....

The above 3 example had shown that Uber does not have any interest of the driver at all, all you care is milked as much as possible from the driver! And, how could you say you have assisted your partner, aka Uber driver Anyway, I won't blame you on that, it is rule of the game, business is all about profit, not about charity. But, your actions had borderline of ethical business conduct. Just a friendly reminder to you, there is not only 1 ride sharing service available in Malaysia, there is Grab also.....as much as you can gain ridership share from Grab, you can lost as much driver to them too....end of day, even you got all the riders, but, no drivers....you would still lose....you need to play balance game for both rider and driver. I do not have the data, but, I am sure you have, just go review the active drivers trend...is it increasing or decreasing?  No point having new drivers, but, not active, or just active for short period (to hit the welcome incentive)

I won't say Grab is perfect, they have their own flaws also, but, end of day, given option, riders will choose the best ride from both Grab and Uber, same goes to drivers too, they willl choose the one who reward them the most, or treat them better.....and, how you know, just look at the churned rate of drivers compare to active new drivers rate...now, I had give you free MBA lesson already, no need thank me for that.

Don't be suprised, my rating 4.76 only

Exactly. It's easy to easy to hit 4.8 neither easy to maintain.

Wow, you guys have 4.77 rating?! I only have 4.48.....haha...

Who said 5km.....actually there is no limit one lah......coz the system AI is that to ensure reliable, that the rider will get the ride whenever they request....so, occassionally, I even got request 20 minutes, 10 km away one, you don't believe, you try to online during those "grave hours", i.e. 3am to 5am  ....got one time I forgot to offline, got ping from 40 min away, at KL centre....

Wow this is the best experience ever. It's like hiring a private driver!

uncle is the driver, got these spoiled brats posted in fb that they being cheated rm10 by this uncle driver, their trip just to travel from 1 cyber cafe to another cyber cafe which is 0.03km, only 30 fcking meter!
look at the address, it just a few shops away in the same street! 

so ppl saw the fb and condemn these spoiled brats just want to make fun of the uncle driver, fare is RM1 after deduct uber fee, uncle only earn rm0.80.. but it didnt specify how long the uncle travel to pickup these bastards..