QUOTE(-nobody- @ Nov 11 2016, 08:32 AM)
how is that possible?? it not always the same route as what Uber calculated, sometime rider prefer their own route, sometime rider make multiple stops, sometimes rider change location after getting up the car, its totally different route at all in real
Let me try to answer as accurate as I can. Uber will calculate the time and distance for the rider and charge the upfront fare. For example:
Pick up: Ikea Mutiara Damansara
Drop off: Kelana Jaya LRT
Distance: 11km
Time : 10 minutes
Fare Calculation:
1) 11km X RM0.60 = RM6.6
2) 10 minutes X RM0.25 = RM2.50
3) Base Fare: RM0.95
Total fare: RM10.05 (upfront fare to the rider)
In a event the time taken is 20 minutes due to bad jam, you still get RM10.05. You don't get paid more for that. You can see my previous post where i only received RM6.58 for a 40 minutes ride and 2.87km drive. i wasn't compensated for the time stucked in traffic.
If the rider has multiple stops and the distance didn't varied much, you still get paid the same upfront fare as his destination charged even though the time has been extended.
Unless the rider wants to go from Mutiara Damansara - Bangsar and later end up in Kelana Jaya LRT, than the fare will be recalculated.
I experienced once the rider wanted to go from Empire Damansara Perdana to Jln Wan Kadir TTDI. The rider told me that the fare that Uber showed him was RM5. Half way toward TTDI, he changed his mind and wanted to go to Kelana Jaya LRT. I requested him to change in the app and i drove to Kelana Jaya LRT. The fare came up to RM9.60.
Hope that helps.